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Holmes Place image

Holmes Place

Gym Spa Personal trainer Nutritionist

😠 I was asked to leave because I was wearing a hat. I asked why I wasn’t allowed to wear a hat, they stated it was unhygienic. Are they saying my clothes are dirty? Or specifically just my head is dirty? I wear hats to the gym to catch my sweat. Because yes, I sweat at the gym. And personally I find i... People often mention staff, para, club, machines, Great, good, service, Holmes,


Address

Av. da Liberdade 38, 1250-145 Lisboa, Portugal

Contact

+351 21 326 0900

Rating on Google Maps

4.20 (305 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: staff (13) para (10) club (9) machines (8) Great (7) good (7) service (6) Holmes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Fouhmi 6 years ago on Google • 323 reviews
    Got a 50min body massage. Firstly, The massage therapist ended session in 40min (I might as well just requested a 30min session then). They give you an oil massage but no wash cloth given before or after the massage. They simply rub your skin instead of kneading the muscle. They don't even provide water or tea after the massage. Also, credit card machine doesn't work. Came here with another person. Oil was dripped all over her leather sandals. I expected more from a place that's located inside a modern luxury gym.
    2 people found this review helpful 👍

  • 1/5 Ranveer S. 7 years ago on Google • 12 reviews
    Worst fitness club I ever joined. Joining taxes 32€, cancelation taxes 29€, also monthly fees is not worth it. Workout area is very small and it gets congested sometimes. Not a lot of options of machines. Trainers are also stupid. Neat and clean, nice location, swimming pool, sauna.
    7 people found this review helpful 👍

  • 5/5 Murad R. 5 years ago on Google • 232 reviews
    Bit small but a Decent gym! Usually not too crowded Trainers are very friendly and helpful

  • 1/5 Victor D. 5 years ago on Google • 91 reviews
    To avoid at all cost ! Old infrastructures, HP only care about your money and do not clients,,lot of robs inside thé lockers Commercial are hypochythe Smile and make a seduction game untill tooching you as a girl for boyfriend But in case of suspension from client side be sure that they will take the maximum money from you.. impossible to train quitly and so many other inconvenients massagiste and nutritioniste are low competents Better To subcribe To modern cheaper gym for higher ratio quality price
    3 people found this review helpful 👍

  • 1/5 Maximilian S. 3 years ago on Google • 35 reviews
    Worst gym ever, it was very hard to cancel my (Flex) contract by February 28, today they tried to deduct 60.50 again... They don’t read your emails and always respond with the same standard email. Also, their gym is like a bazar, where the trainers want to pressure you with all methods into subscribing to nutrition programs or personal training hours. Never seen such a questionable business, go somewhere else
    2 people found this review helpful 👍

  • 1/5 Raipy K. 4 years ago on Google
    (Translated by Google) if given to lower star would give! a little shame! do not notify at the time of registration that we have loyalty for 1 year, and then if a person can not continue to charge and still threatening with the courts. A little shame! a place where the members do not have something or pay more or have no materials available. Paying 53 euros to tar in a gym of this caliber is a steal! 3 people (me, my husband and my sister) we were deceived in this gym, I do not know if it was because we were new and they look like stupid people but we do not do it. SUPER DISAPROVED AND UNAVAILABLE! (Original) se desse para estrela mais baixa daria ! uma pouca vergonha ! não avisam na altura da inscrição que temos fidelização de 1 ano , e depois se uma pessoa nao consegue ir continuam a cobrar e ainda por cima a ameaçar com tribunais . Uma pouca vergonha ! um local em que se os socios nao tiverem alguma coisa ou pagam a mais ou entao nao tem materiais disponiveis . Pagar 53 euros para tar num ginasio deste calibre é uma roubalheira ! 3 pessoas ( eu , meu marido e minha irma ) fomos enganados nesse ginasio , nao sei se foi por sermos novos e nos tirarem pinta de estupidos mas nao se faz . SUPER DESAPROVADO E DESACONSELHAVEL !
    2 people found this review helpful 👍

  • 5/5 Fabio T. 4 years ago on Google • 72 reviews
    Great gym. It offers a wide range of facilities and services. Jacuzzi and sauna are great. Excellent customer service

  • 5/5 Van V. 4 years ago on Google • 68 reviews
    Nice and clean gym. Very modern. In the central of Avenida de Liberdade. Friendly staff and trainers. Love the classes!

  • 2/5 Luís Duque S. 8 years ago on Google • 8 reviews
    great location, slightly decadent club. Facilities close quite early as well as the cafeteria inside the club. It is probably the only fitness club I know where you have to pay extra to park your car... crazy! There is also a cancelation fee of 28 or 29 euros (!) and the monthly price policy is not very transparent: as I was talking to different people they were paying quite different values for the same service. Instructors are nice and helpful though.
    1 person found this review helpful 👍

  • 1/5 VLADI DA V. 3 years ago on Google
    yuck. don‘t go.
    1 person found this review helpful 👍

  • 1/5 joaco r. 4 years ago on Google
    Expensive , poor equipment
    1 person found this review helpful 👍

  • 1/5 Pierre P. 3 years ago on Google
    Dirty No maintenance Bad fréquentation Impossible to train cause all staff from hp train there In case of mistake management reply blabla And take your money
    1 person found this review helpful 👍

  • 1/5 pierre d. 3 years ago on Google
    To avoid at all cost Dirty bad frequentariion Management don t care aboit clients In case of probelem management just blabla but no action Yall staff use the gym soace so alreadt when you train they arw alot of personnel trainner incompetent with ckient and personnal trainer and staff that trained their ! So you cannot trained ! A lot of client get skin infection Many clients makes sex in showers and toillets. Very few maintenance.
    1 person found this review helpful 👍

  • 5/5 Tom 3 years ago on Google • 21 reviews
    If you're a tourist looking for a gym in central Lisbon, this is the place. Immaculate cleanliness standards, strict COVID-19 policies, good gym equipment and very helpful & friendly staff

  • 5/5 Navin B. 5 years ago on Google • 20 reviews
    Have been visiting since last few months. Gym is clean so far, well equipped, staff are friendly and helpful. Overall it is a nice place to hangout for fitness.

  • 1/5 Cleide L. 3 years ago on Google • 7 reviews
    Terrible gym. I would like to give 0 stars but that's not possible. It all comes down to one saying: "a lot of pose for little content"

  • 3/5 Eduardo Filipe Santos R. 4 years ago on Google
    (Translated by Google) The gym itself has an acceptable space however it is noted lack of machines, since older machines and some problems, especially weight machines. Little functional training material available. outdated and spas in general the lockers need to be modernized and more functional. (Original) O ginásio em si tem um espaço aceitável no entanto nota-se falta de máquinas, máquinas já velhas e algumas com problemas, especialmente máquinas de pesos. Pouco material de treino funcional disponível. Cacifos antiquados e balneários em geral a precisarem de serem modernizados e mais funcionais.

  • 5/5 Gabriella A. 3 years ago on Google
    (Translated by Google) Good. (Original) Bom.

  • 2/5 Paulo O. 3 years ago on Google
    (Translated by Google) I like the chain. But this club is no big deal. As well as the cap use rule that is not for everyone and there is no justification for the prohibition of use. It is not pleasant to impose a rule here but it is liberal in other clubs in the chain. (Original) Gosto da cadeia. Mas esse clube não é lá grande coisa. Assim como a regra do uso do boné que não é pra todos e não tem justificação a proibição do uso. Não é agradável imporem uma regra aqui mas que é liberal em outros clubes da cadeia.

  • 5/5 Enezio R. 4 years ago on Google
    (Translated by Google) Great atmosphere (Original) Excelente ambiente

  • 3/5 Maria C. 4 years ago on Google
    (Translated by Google) It's normal, cleanliness (Original) É normal, limpeza

  • 5/5 Romeu S. 4 years ago on Google
    (Translated by Google) Great (Original) Excelente

  • 5/5 Ana Carolina De O C. 4 years ago on Google
    I live this place

  • 5/5 Marcos R. 4 years ago on Google
    (Translated by Google) Very good (Original) Muito bom

  • 5/5 ARSENIA K. 4 years ago on Google
    Great environment, clean, helpful staff

  • 5/5 Ana C. 4 years ago on Google
    (Translated by Google) Excellent sports club (Original) Excelente clube de desporto

  • 4/5 Rita G. 4 years ago on Google
    (Translated by Google) Excellent coaches, always ready to help. Site with a very nice presentation. Space can sometimes get a little crowded but I never had to interrupt my workout and wait for some machine to be free. The monthly fee is expensive but corresponds to the services offered. (Original) Treinadores excelentes, sempre prontos a ajudar. Sitio com uma apresentação muito agradável. O espaço pode por vezes ficar um pouco cheio (crowded) mas nunca tive de interromper o meu treino e ficar à espera que alguma máquina ficasse livre. A mensalidade é cara mas corresponde aos serviços oferecidos

  • 5/5 Francisco Amável S. 4 years ago on Google
    (Translated by Google) It's the gym I've been going to for over 7 years and with enough frequency to maintain my fitness (Original) É o ginásio que eu frequento há mais de 7 anos e com bastante assiduidade para manter a minha boa forma física

  • 4/5 Maurir Ramos Da S. 4 years ago on Google
    (Translated by Google) A second home. (Original) Uma segunda casa .

  • 2/5 Patrice Loup R. 4 years ago on Google
    (Translated by Google) Formerly it was the best gym club in Portugal under the Virgin Active brand: cleanliness, great staff, good mix of customers. Since the recovery by Holmes Place, it is a shipwreck. Poor cleanliness (traces of mold in the showers and the hamam), reduced staff, ceiling of the spa leaving in pieces. More restaurant, more newspapers, more drinks dispenser. The same machines, with 10 years more. Sad atmosphere, depressing clientele (families and sexagenarians). And the prices have increased by 20%! It is better to go elsewhere, including for short-stay subscriptions. (Original) Autrefois c’était le meilleur club de gym du Portugal sous l’enseigne Virgin Active : propreté remarquable, staff sympa, bon mélange de clientèle. Depuis la reprise par Holmes Place, c’est un naufrage. Propreté médiocre ( traces de moisissures dans les douches et le hamam ), staff réduit , plafond du spa partant en morceaux. Plus de restaurant, plus de journaux, plus de distributeur de boissons. Les mêmes machines, avec 10 ans de plus. Ambiance triste, clientèle déprimantes (familles et sexagénaires). Et les prix ont augmentés de 20% ! Il vaut mieux aller ailleurs, y compris pour les abonnements de court séjour .

  • 4/5 João G. 4 years ago on Google
    (Translated by Google) We like the sites and we feel good. (Original) Gostamos dos sitios o de mos sentimos bem.

  • 5/5 Cristina R. 4 years ago on Google
    (Translated by Google) Holmes Place for me and the best gym ever seen, good service, quality of classes, impeccable (Original) Holmes Place para mim e o melhor ginasio ja visto,bom atendimento,qualidade das aulas,impecaveis

  • 4/5 Flaviano A. 4 years ago on Google
    (Translated by Google) Well located, family atmosphere (Original) Bem localizado, ambiente familiar

  • 5/5 Eng. Abdulaziz A. 4 years ago on Google
    Is there daily subscription?

  • 4/5 Joaquim D. 4 years ago on Google
    (Translated by Google) It's my gym (Original) É o meu ginásio

  • 3/5 Carla S. 5 years ago on Google
    (Translated by Google) At the time the gym was undergoing remodeling works (Original) Na altura o ginásio encontrava se em obras de remodelação

  • 4/5 Victor D. 5 years ago on Google
    On yhe way to improve cleaness bathroom and welcomness

  • 4/5 Steven B. 5 years ago on Google
    Handy gym with everything you could need. Good location.

  • 2/5 Shahajeb P. 5 years ago on Google
    Be careful when you make the contract

  • 5/5 Amin M. 4 years ago on Google
    (Translated by Google) Great! (Original) Excelente!

  • 5/5 Bernardo C. 5 years ago on Google
    (Translated by Google) Very good space (Original) Espaço muito bom

  • 4/5 Daniel V. 5 years ago on Google
    (Translated by Google) My gym (Original) O meu ginásio ?

  • 5/5 Abílio A. 5 years ago on Google
    (Translated by Google) Excellent gym (Original) Excelente ginásio

  • 5/5 Ana C. 5 years ago on Google
    (Translated by Google) Waw amei super chic, top service (Original) Waw amei super chic, atendimento top

  • 5/5 Olga L. 5 years ago on Google
    (Translated by Google) Academy for all types of physical activity. Super modern appliances. And training classes with great instructors. (Original) Academia para todos os tipos de atividade física. Aparelhos super modernos. E turmas de treinamento com ótimos instrutores.

  • 3/5 Adalbert J. 5 years ago on Google
    Expensive and uneducated and unethical service. Money's not worth it

  • 5/5 Antonio S. 5 years ago on Google
    (Translated by Google) Very good for those who want to stay in shape (Original) Muito bom para quem quer ficar em forma

  • 5/5 piecesof_ m. 5 years ago on Google
    (Translated by Google) Space full, organized, months I've been and never had problems. (Original) Espaço completo, organizado, ha meses que frequento e nunca tive problemas.

  • 4/5 Jacqueline P. 5 years ago on Google
    (Translated by Google) Great atmosphere. The only drawback is not being able to park. (Original) Ótimo ambiente. O único senão é não ter facilidade para estacionar.

  • 5/5 António S. 3 years ago on Google
    (Translated by Google) If you want to stay in shape come to Holmes place they have everything for that purpose. (Original) Se queres ficar em forma vem para o Holmes place eles têm todo para o efeito.

  • 5/5 Frank G. 3 years ago on Google
    Great Place. Modern, clean and amazing staff! You should try it 🧙‍♂️✨✨

  • 1/5 Dan U. 3 years ago on Google
    Can you guys update your timings before someone’s wastes their time. Came on a Monday to get a membership, but apparently you guys are closed...

  • 5/5 Carlos M. 3 years ago on Google
    Five stars👌

  • 5/5 Igor Libanio T. 4 years ago on Google
    Genius, I love this place! Congrats all Team! Igor

  • 3/5 patricia b. 3 years ago on Google
    (Translated by Google) I had bad times to resolve my issue of suspension of payment during the lockdown. But, finally, I received help from Gisele Ayala who soon managed to solve everything. Thank you, Gisele. (Original) Tive maus momentos para conseguir resolver minha questão de suspensão de pagamento durante o lockdown. Mas, finalmente, recebi ajuda da Gisele Ayala que logo logo conseguiu resolver tudo. Obrigada, Gisele.

  • 5/5 Paulinho L. 3 years ago on Google
    (Translated by Google) Best gyn in space, cleanliness and service (Original) Melhor gyn em espaço, limpeza e atendimento

  • 1/5 Benjamin M. 3 years ago on Google
    (Translated by Google) A basement and a respect close to 0 of the clients (Original) Uma cave e um respeito perto de 0 dos clientes

  • 5/5 elvira f. 3 years ago on Google
    (Translated by Google) Pleasant atmosphere and well equipped gym. (Original) Ambiente agradável e com ginásio bem equipado.

  • 5/5 Valeria L. 3 years ago on Google
    (Translated by Google) Staff always attentive and concerned with our performance. (Original) Staff sempre atencioso e preocupados com nosso desempenho.

  • 5/5 Miguel Teles de A. 6 years ago on Google
    Nice club, decent facilities, friendly staff.

  • 1/5 Jerónimo R. 3 years ago on Google
    (Translated by Google) Terrible experience, I have been trying to unsubscribe since March and in the end I have succeeded, but they have charged me 2 monthly payments that I have not gone apart from the use of towels ... I complained in person, they told me they would refund the money, and until day of today I continue insisting and nothing of the said. Never domicile the payment, they are thieves. (Original) Experiencia pésima, llevo desde marzo intentado darme de baja y al final lo he conseguido, pero me han cobrado 2 mensualidades que no he ido aparte del uso de toallas... reclamé presencialmente, me dijeron que me devolverían el dinero, y hasta día de hoy sigo insistiendo y nada de lo dicho. Nunca domiciliéis el pago, son unos ladrones.

  • 2/5 Adam S. 3 years ago on Google
    Over priced

  • 1/5 Travis C. 4 years ago on Google • 1 review
    I was asked to leave because I was wearing a hat. I asked why I wasn’t allowed to wear a hat, they stated it was unhygienic. Are they saying my clothes are dirty? Or specifically just my head is dirty? I wear hats to the gym to catch my sweat. Because yes, I sweat at the gym. And personally I find it more hygienic to capture it in my hat, then to leave it dripping on all of the machines. If the management is so concerned about hygiene, than provide a sanitation spray to wipe down the machines. If you like to wear gym clothes to the gym do not go here. They have strict antiquated policies.
    14 people found this review helpful 👍


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