BEWARE, I have been using this gym since 2021 but today something unsettling happened that made me finally do a review. Today I got stopped by someone on the locker room asking for help because someone stole his things from his locker and he said he had a lock. I went to the reception and talked to a lady explaining the situation and she showed ZERO empathy and said instantly that the gym is not responsible for anything that is stolen inside the gym. And she didn't even act surprised as if this was something normal. I said I understand that but he asked me if I could get someone from the gym to help him. She said "I'm a woman, I definitely can't!". I left and she just kept talking with people on the reception showing zero interest in fixing the issue, I doubt she did something to help the client. A client got robbed and they just don't care... Speaking from my experience past today... This is the closest gym to my office, I only go here for convenience, not because this is a good gym. Half of the gym is wasted space for an excessive amount of treadmills and elliptical machines. Not saying these machines are not good but there are around 40 of them but I only see a small percentage being used. This takes space for other machines and for the variety of it resulting in the machines, benches, ropes always being full, you can never do your routine properly. It is obvious to me that more machines need to be added and treadmills need to be removed. They just don't know how to run a gym. And you are lucky if the machines are not out of service. I remember a machine being out of service for like... 2 months. I would be ashamed if I worked there. I would avoid this gym and I'm probably going to cancel my subscription if this is how they act with clients that are robbed.

Spacious, clean and organized

Great gym with all the weights you need to get a solid workout in. Day pass is $10 and you pay using the TrainAway app. One tip is to bring your own water because water is only provided for members. Or you can bring euros to buy water from the vending machine. Staff is very helpful and very friendly. Equipment is clean and well maintained. Overall had a great experience here

This gym was such a disappointment 😔 No glute-focused machines. No Smith's. Very low variety of the machines at all - but dozens of threadmills instead. Filled less than 10%, while the little amount of the machines an poor weight section was 60-70% busy (Sunday 12pm -1.30pm). Elliptical machines, threadmills and bikes are so close to each other that, if used all at the same time, I will not only smell your neighbor, but also probably touch them from time to time. No much thought was put when equipping this gym. Looks like this gym management just got onto a massive sale of threadmills and decided to save money and just purchase them all. The amount of lockers are also disproportional to the gym capacity, I would say, 2-3 more lockers than the users this gym can handle. And you have to bring your own lock I guess, lol 😆 Also, no coolers with free water, go and drink from a tap in a toilet if you need some hydration. Ceilings are high and air conditioning is good though. Could be a very nice gym if equipped and managed by the professionals who actually care about their guests' needs

Clean facilities and friendly staff, but unless you’re coming for treadmills or classes, I likely wouldn’t recommend this gym. Equipment is poorly proportioned. There are 23 treadmills but only one bench press, two squat racks and two deadlift stations. In my year here I’ve never seen more than 6 or 7 treadmills in use at one time. The space would be better used with another of the aforementioned stations, or another adjustable bench. There are three adjustable benches but they’re often all in use. Beyond equipment, safety and gym etiquette have room for improvement. Weights are often not put away and it’s not unusual for people to bring bags or even backpacks onto the gym floor with no action from the otherwise friendly staff. If you wish to use this gym for weightlifting, the best time is midafternoon (14:30-15:00).

The gym is decent, but has some flaws: - it's very small for the demand, you barely get any time of the day where you have enough space to do your workout without waiting or looking for space in the free weight area. Space for standing exercises, number of machines/benches, diversity of machines, everything is very limited compared to the number of people working out, even if it's below 50% or 40% of capacity. - the website says it's closing at 11pm, but they tell you to leave at 10:30 the latest. If you need to clean after 10:30, don't say it's open until 11, just put 10:30. - Saturday and Sunday have very limited hours, especially Sunday, that's not enough for such a huge chain of gyms in the centre of Lisbon The trainers do a good job of keeping everything in order and clean, but it's just not nice to work out while having to fight for space all day long.

Not a muscle gym for sure. Does not have nuch free weight and what they had was difficult to use because of all the people. Don't bring cash if you want a temp pass. It was very clean and people were friendly. It has lots of bikes and probably great for cardio workouts

Overcrowded, overpriced and unkept. The ‘day pass’ aka 2 hrs access requires you to download an app, make an account and pay €10 for access. Lack of staff to show you around the gym and then you have to deal with equipment that has been worn in (a lot). Look elsewhere, this gym is not worth the effort or money

Great gym with multiple focus options like group exercises, cardio area, lifting corner. Be careful on the busy times (evenings after 6pm especially mondays) as it can be hard to catch a machine right away. And I couldn’t find any 1.25kg plates for the barbell which makes it problematic for upper body barbell progress (especially as a female). But membership is at a very good price.

3 stars instead of 5 (the gym looked very good but I didn't really have time to explore a lot) because according to the schedule on Google maps it was supposed to close at 11pm, its closure time was at 10.30 pm though. I arrived there a few minutes before 10 pm and I would normally have a full hour but the moment I reached there and the girl in the reception informed me about that I didn't have a plan b for the day so I paid 9.90 (which is a good price for a gym day pass) just for 30 minutes. I would appreciate if the schedule was correct on the maps so I would have estimated my time accordingly.

The staff is very nice and helpful but there is not enough machines. There are missing quite basic machines like chest fly or any machine for lower back workout. Additionally anywhere between 16 and 20 hours it’s a no go - I have never seen such crowded gym in my life even showers are full. The size of the gym is not proportional to the size of the changing room. I’ve seen gyms twice this size with half of the size of the changing room. I’d prefer to chance 10 shower less (there are 20 shower cabins!) and have more space for work out with additional machines. But they have monthly membership! Huge plus.

Friendly staff here, and a good variety of machines. Prices were quite reasonable I thought. I love that they have trainers and experts on the floor in case I have any questions about equipment- very helpful! Cleanliness is good, and the app lets you know how crowded the place is before you come which is helpful. Only cons: -Leg/glute machines are almost always taken up- they need more -Hours are really limited because of Covid (closing at 8:30PM on weekdays, and 3:30PM on weekends) , not great for people like me who prefer a later workout, but hopefully just temporary

At the end of September I signed to the gym Alexandre Herculano, lisbon. Unfortunately, I did not have the chance to go and I decided to interrupt the subscription. A young man working there told me when I went that I would not have paid anything but it was necessary to do a pre-payment through credit card that would have been effective JUST from the moment I would go there for the first time. Since I have NEVER been there, I expected not to be charged.Today I have realized that I have been charged 11,58€, so I went there for an explanation.The young man of last time was not there, I was received by a woman who denied that what happened was true, she did not trust my explanation and refused to refund me.Besides, she told me that it might be even possible to have another 2 weeks charged in my credit card, even if I immediately delete my inscription. She was very rude to me and I think she took advantage of the fact that my Portuguese is not excellent, she spoke very fast and then invited me to leave. I want to be refunded of 11.58 € and I want To IMMEDIATELY delete dates of my credit card and not be charged EVER again .

On their website it says they are always open, except for Christmas day and New Year’s eve. That is simply NOT true. They have been closed the whole first week of June. Yet we pay and get charged for subscription. Avoid this gym at all costs, there are better options close by - and way better managed.

(Translated by Google) More than 3 weeks with problems at the gym entrance and nobody does anything. They do not answer any messages I send, disrespecting the student !!!! (Original) Mais de 3 semanas com problemas na entrada da academia e ninguém faz nada. Não respondem nenhuma mensagem que mando, desrespeito com o aluno!!!!

The free trial to see if the gym is really what a person is looking for should be the norm. Worse than that, the Fitness Hut is needed. And with a daily entrance fee of 10 euros I simply left. Disappointment, they lost a potential permanent customer.

Decent gym and equipment. Friendly staff. But always closes 30 minutes early, A/C is underpowered, and it’s too crowded.

My experience with FitnessHut is terrible as they charged 200 euros during 6 months without me noticing (suddenly started charging me after the first wave of Covid) when the service was supposed to be cancelled and it was not used for months. My worst gym experience so far. This is a schema to steal money from people. I do not recommend this gym to anyone.

(Translated by Google) Very good equipment, nice space and good spa. In prime time this gym has more members and less equipment. They have to review this situation. (Original) Equipamentos muito bons, espaço agradável e balneário bom. Em horário nobre este ginásio tem sócios a mais e equipamentos a menos. Têm de rever esta situação.

If you are in Lisbon temporarly, or on a student exchange I would not recommend classes with Vanda Matos. I would purposely avoid classes with her as she made me and other english speaing participants feel uncomfortable with rude comments about us not speaking portuguese, which to her I guess was a big problem even though communication during these classes was not neccessary.

Well equipped gym with lots of functional area. At the most crosded times it is not easy to have access to specific machines or even simple benches cause they do not have too many of them, but if you attend before or after the busy hours, evenings typically between 18-21 pm, it should be fine. The contracts are for two weeks, for the simplest package you pay a bit less than 14 euros. You can also have access to two times 0,5 litres of isotonic drink for a weekly fee of 0,99 euros, one of which also contains caffein.

I like to workout at this place but they have weird opening hours - on Sundays they are supposed to be open until 15 (it is written in the gym but also on google) but blond trainer kicked us all out at 14:30. I don’t know if it’s the gym policy or the own doing of the trainer but they should change the information on their websites or be open based on their opening hours.

The gym is fine. But there was a person at the reception with name Hugo. He was harrasing my friend and I and when she and her stood up to him he didn't let us in and invented some rules and wanted us to pay cash in one of the machines. He did not let us in and ruined our mornings as we are new to the city. The last time I did a smooth workout there when another guy was at the reception. The guy Hugo is weird. I'm surprised he's working there with people

This Fitness Hut is a nice clean modern gym with lots of aerobic equipment (treadmills, ellipticals, static bicycles, etc.) as well as for weightlifting (fixed motion machines, free weights--barbells, dumbbells, etc.) There's even a skiing ergometer, which you don't see very often. For casual use there are $10 no-strings-attached passes available for a 2 hour session. They have trainers available too. Two things that could use a little improvement are the air conditioning and the TV placement & channel selection.

Have come three times on a 9 euro day pass at non peak hours 11am, 2pm and 930pm and not once have I been able get onto machines I want to. Cables constantly taken benches filled. People also have poor gym etiquette and will sit and wait on equipment for long periods. Couldn’t get a satisfactory workout in one time. There is so much wasted space in o the gym. Probably one of the worst gyms I’ve visited purely on the basis that I can’t even work out in non peak hours.

The equipment is quite dated, the staff is friendly, and the atmosphere is positive. The greatest drag is the unhygienic attitude. The equipment is sticky as if there is a bustling Chinese noodle booth cooking at full throttle in the vicinity.

Great gym in Lisbon center. It’s a very spacious gym with a great crowd. Staff are super friendly and helpful.

Used this place for a few months whilst in Lisbon. Old equipment that was promised to be upgraded never was lack of equipment, severely overcrowded at times to the point it was dangerous. Most of the staff are friendly and a lot of the members are too. This was enough to hang around for a few months. If you're staying long-term there are better options around.

I didn't like the experience. The showers are uncomfortable, it feels like a splash. The changing rooms are cold and drafty due to being in front of the exit door. There are few machines.

I really like this gym. I go at peak times and never seems that busy, it’s a big space. And it’s clean with modern equipment. Staff are really nice and friendly. My only quibble I used the train away pass. Now it does not have a QR card for auto entry. Not their fault. But they could do a better job of triaging people in. I was waiting in line 10 mins today for someone to fill in their membership application before they opened the gate for me

The gym lacks her basic things such as hair dryer, free lockers. The equipment and the machines are poor. Just a lot of things to improve..

Came here on a Saturday. Had to download an app in order to buy a day pass (very fair, 10€). Wanted to fill my bottle at the water station - works only with member code. Told the receptionist I’d like some water. He wanted to send me to the locker room and take it from the tub. Told him some filtered water should be possible when buying a day pass. He finally - - very unwillingly - gave it to me. What’s wrong with „customer service“. Gym is full of cardio tools. Very spacious tho which is nice. But no happy / positive vibes.

I've been going for about a month and I'm satisfied, there isn't much variety of machines, but the gym isn't crowded, so that helps a lot with your training!

Very full

(Translated by Google) I love it and my gym (Original) Adoro e meu ginásio

(Translated by Google) Very good great cost-benefit (Original) Muito bom ótimo custoxbenefício

(Translated by Google) Excellent (Original) Ótimo

More crowded than it was during covid. The staff are helpful and the machines are ok

(Translated by Google) Excellent work team (Original) Excelente equipa de trabalho

(Translated by Google) Problems at the club entrance. The application ALWAYS reports a much lower capacity than reality, putting users at risk of exposure to COVID. It is disrespectful and absurd to disclose a capacity of 8%, when in reality the gym is over 60%. Several users disrespecting the rules of social distance, and no employee seems to care about that. I made several complaints about it and they never answered me. And lastly, undue charge after I canceled my plan. (Original) Problemas na entrada do clube. O aplicativo SEMPRE informa uma lotação muito inferior à realidade, colocando os usuarios em risco de exposição ao COVID. É desrespeitoso e absurdo divulgar uma lotação de 8%, quando na realidade o ginásio está com mais de 60%. Varios usuarios desrespeitando as normas de distanciamento social, e nenhum funcionario parece se importar com isso. Fiz varias reclamações a respeito e nunca me responderam. E por ultimo, cobrança indevida após eu ter cancelado meu plano.

Nice tidy and clean gym, lots of machines, classes with the teacher and online classes too. They have an app, where you can book classes and much more. I do love going to the classes.

Lovely, little gym near Marquês de Pombal. Very familiar atmosphere, nice people and excellent staff that is very helpful and friendly ❤️

Worst gym in Lisbon. Staff cannot help you with anything and the customer service doesn’t exist. Do not lose your money here.

Terrific gym facility with plenty of everything! Machines, bikes, weights, floor exercises. Hopeful front desk staff help me get settled, and I noticed that there were quite a few personal trainers working with the customers. For my low daily rate, I was extremely pleased.

(Translated by Google) Super coaches! (Original) Super coachs!

(Translated by Google) Ahhu (Original) Ahhu

(Translated by Google) Enter the site say it is open, I call no one answers. I hope that in 3 months they will not reopen by withdrawing money from the Members' account! (Original) Entra no site dizem que está aberto,ligo ninguém atende. espero que daqui 3 meses eles não reabrem retirando o dinheiro da conta dos Sócios!

I'm trying to cancel the payment since pre covid when the Gym was closed and they keep charging me weekly without any response....this Gym is good to make you sign up, but after that it's the worst service ever.

Functional gym, easy set up with the app "train away" has everything you will need to get a good work out in with plenty of space.

Good space and equipment. Sometimes we feel a bit lost. not many classes with live instructor.

Well equipped gym, nice people, clean facilities. Extremely supportive helpful managers - open to foreign visitors.

This place will leave you breathless. And under breathless, I mean literally breathless, it's -1 floor and no retractable windows. The shower sometimes gets cold. Overall though, it's completely fine.

It's a Fitness Hut with everything you can expect from one of them. The only thing that I dislike is that the equipments are worn out and quite outdated. A renovation is much needed.

Very dishonest! I canceled my contract in December last year and 14 days later they charged me again! when I complained about it they basically said they didn't have enough time to process my cancelation. They had half month to do that! unacceptable. I don't recommend.

Small gym with basic machines. If you get a move membership you'll see it's all the same, loads of space and lack of equipments. If you need some support, staff will be very rude and an extreme bureaucratic system wouldn't help you either.

Nice place.

(Translated by Google) Spacious and with good service! (Original) Espaçoso e com bom atendimento!

(Translated by Google) Great ! (Original) Excelente !

(Translated by Google) Cleanliness below what would be expected (Original) Limpeza aquém do que seria expectável

(Translated by Google) Good atmosphere. (Original) Bom ambiente.

(Translated by Google) Good structure and location (Original) Boa estrutura e localização

(Translated by Google) Good facilities (Original) Boas instalações

(Translated by Google) Good facilities and friendly teachers (Original) Boas instalações e professores simpáticos

(Translated by Google) Good gym for those who are already experienced, do not have a teacher Helping you every step in your early days in the gym (Original) Boa academia para quem ja é experiente, não tem um professor lhe Ajudando a cada passo nos seus primeiros dias no ginasio

(Translated by Google) It doesn't have 5 stars just because of the showers. It has little force and is difficult to regulate the temperature, since the temperature we like sometimes cools suddenly. (Original) Não tem 5 estrelas apenas por causa dos chuveiros. Tem pouca força e é difícil de regular a temperatura, pondo a temperatura que gostamos as vezes arrefece de repente.

(Translated by Google) Fighting at 4pm at lunch is a must. (Original) Combat à 4a, ao almoço, é imperdível.

(Translated by Google) the problem of lack of hot water in showers (Original) o problema da falta de água quente nos duches

(Translated by Google) I was traveling and went to this gym several times. Very good facilities (Original) Estuve de viaje y fui a este gimnasio varias veces. Muy buenas instalaciones

(Translated by Google) My gym (Original) O meu gym

(Translated by Google) Good to keep the line;) (Original) Bom para manter a linha ;)

(Translated by Google) Quiet and safe. (Original) Tranquilo e seguro.

(Translated by Google) Has everything you need and there are different locations in Lisbon. Top for me! (Original) Hat alles was man braucht und es gibt verschiedene Standorte in Lissabon. Für mich top!

Really awesome gym, staff is great! Just a bold warning to NOT go after 6pm as you will need to wait every time before using any machine

Worst experience! They don't speak English at the Reception and instead of taking money for a day entrance they made a membership contract with no chance of cancellation! We were tourists and there was no question of making a contract. We didn't sign anything legal, they just take you card data and bill you each month. We went to the reception every day left from our holiday to try to cancel it before leave. Just don't go there! They have no client service and shut the door to your face and ignore you!

(Translated by Google) Great location (Original) Ótimo local

I booked a daily Pass via "trainaway" and it was simple and intuitive. The Studio has everything you need and it is Clean, in has a welcoming staff and close to no waiting time. Highly recommended

(Translated by Google) Always good to train there🤝💪 (Original) Sempre bom treinar lá🤝💪

(Translated by Google) Horrible, I never asked to cancel since December, they keep discounting even though I don't use it, this gym is a fraud, I have 6 months discounting money from my account every 15 days. And they just know how to make excuses. (Original) Horrível, nunca frequentei pedi pra cancelar desde de Dezembro, eles continuam descontando mesmo sabendo que eu não utilizo, esse ginásio e uma fraude, tem 6 meses descontando dinheiro da minha conta de 15 em 15 dias. E eles só sabem arrumar desculpas.

Nice ambience. Supportive staffs and plenty of machines and space. Just I didn't see some more machines for biceps exercises but its ok. Appreciated it

(Translated by Google) Very good food, although not cheap (Original) Comida muy buena, aunque no barata

(Translated by Google) Great teachers, very fun classes, too bad I missed some weight machines. (Original) Ótimos professores, aulas muito divertidas, pena que eu senti falta de alguns aparelhos na musculação.

Actual closing hours (must leave) are 30 minutes from what it says on Google map. Good gym and friendly staff.

Limited hours. Not enough machines and equipment. It's lacking in variety and quantity. Gets crowded easily. Ok Trainers. Some are great, others not so much. No calves machine, no cable row. No biceps machine.

Nice clean gym. Friendly staff. Not too busy. But some of the weight equipment there is not a lot of.

(Translated by Google) Room ok even if there is not too much machine. The big black spot is when you sign up when you are not Portuguese there is traffic, a subscription to about 5 euros paid 20 for a week and problem every day to return to my room! (Original) Salle correct même s'il n'y a pas trop de machine. Le gros point noir c'est lors de l inscription lorsque l on n est pas portugais il y a du trafic, un abonnement à environ 5 euros payé 20e pour une semaine et problème chaque jour pour rentrer dans ma salle!!

Very disappointing: 1) Super full, you can't really work your stuff 2) My girlfriend wanted to buy a monthly ticket, as we only were in Lisbon for 3 weeks. Now they are trying to charge her more money, so either a booking software mistake or they sold her some form of subscription. No phone number to contact, everything in portiguese .. would stay away if I were a traveler

If you would like to have an uninterrupted and complete session when you work out, this place is not for you. They have no clue of how to run a gym. It seems like they never look at what equipment that’s being used and what isn’t. They have plenty of almost unused space, but chooses to only have 4 benches and two sets of cables.. which are never not taken. On the flip side they do have 40 treadmills doing nothing but collecting dust… I’ve never seen misjudgment to this extent.

Terrible management... Here I am outside the gym at 6:40 in the morning, because I thought that at least the opening hours should work... I'm wrong... There is very little weight training equipment, and what is available is of poor quality and very uncomfortable... Absurdly crowded at peak times, making it necessary to take turns using the device with 3 people at times...