VetLuz Veterinary Hospital image

VetLuz Veterinary Hospital

Animal hospital

😠 They just want to charge more and not provide any satisfaction in relation to the procedures and terrible employees who call themselves veterinarians. They should be ashamed of charging for certain things they don't know how to do. My pet came in clean and came out dirty and hurt and they even cha... People often mention staff,


Address

R. São Tomás de Aquino 10D, 1600-203 Lisboa, Portugal

Website

www.vetluz.pt

Contact

+351 21 727 0945

Rating on Google Maps

4.30 (554 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Margarida D. 1 month ago on Google • 18 reviews New
    They just want to charge more and not provide any satisfaction in relation to the procedures and terrible employees who call themselves veterinarians. They should be ashamed of charging for certain things they don't know how to do. My pet came in clean and came out dirty and hurt and they even charged me for the ointment. My dog ​​was traumatized. They should report and close this hospital with dubious training professionals who only aim for customers' money. Dr Ivo making fun of me and charging abusive prices. A friend took the dog with several dogs In the cesarean section and delivered. Just a puppy And they didn't give any kind of proof that the others had actually died. She was forced to believe without any proof. A receptionist defends her superiors and makes fun of us, even though she sees disorder and mistreatment and prices that don't match reality. Lack of respect. Don't be harmed. Report it.
    5 people found this review helpful 👍

  • 5/5 Thiago S. 2 years ago on Google • 255 reviews
    Excellent service and lovely crew
    1 person found this review helpful 👍

  • 1/5 Ana S. 2 months ago on Google • 5 reviews New
    An oncologist who spent more time adjusting his piercing than trying to explain what's going on, no thanks. No trust, no reliable communication, no attention whatsoever. Run out of this place as soon as you can.
    3 people found this review helpful 👍

  • 5/5 Bruno A. 4 years ago on Google • 157 reviews
    Friendly and knowledgeable staff. Great location and easy to park. It's a small vet clinic and I advise to schedule ahead.
    1 person found this review helpful 👍

  • 5/5 H P (. 8 months ago on Google • 36 reviews
    Not that I wanted to be there at 2am on a Sunday morning, but I’m so grateful to Dr. Cruz and the staff at Laranjeiras Vet Hospital. They quickly identified the cause of my cat’s discomfort, and sent us home in about 2 hours, with a treatment plan, including medicine to make my girl more comfortable over night. For after hours and emergency treatment the fees are reasonable. I tried the 24 hour vet close to my house, but no one was there and they couldn’t be bothered to help. I’m happy to go a little farther away for superior care for my animals.
    1 person found this review helpful 👍

  • 5/5 João V. 6 years ago on Google • 30 reviews
    Had to take my dog for an urgency intervention, people were amazing, the budget estimation was pretty close to the real cost, and all follow up was free.
    1 person found this review helpful 👍

  • 5/5 Teresa L. 6 years ago on Google • 27 reviews
    Great helpful team
    1 person found this review helpful 👍

  • 5/5 Fabrizio V. 11 months ago on Google • 7 reviews
    Very nice staff Ready,professionals and honest Nothing to complain about 5 stars Abraco Fabrizio
    1 person found this review helpful 👍

  • 5/5 Ruxandra K. 1 month ago on Google • 43 reviews New
    Very good atmosphere, very attentive to the animals. Great professionals.

  • 5/5 Jéssica 1 month ago on Google • 41 reviews New
    Friendly staff

  • 5/5 Charity K. 10 months ago on Google • 30 reviews
    What a wonderful vet experience! Our dog has been coming here for about a year and we've had the best help from doctors and their friendly, warm receptionists. They truly care for our dog's well-being and are always happy to see her. I cannot recommend them highly enough!

  • 5/5 Vasco Gonçalves V. 5 years ago on Google • 22 reviews
    Great staff

  • 1/5 C A. 1 month ago on Google • 22 reviews New
    Newly graduated employees with no experience. High and abusive prices. Dr Ivo mocks his customers. Lack of professional ethics and only thinks about money.

  • 3/5 Oswaldo C. 5 years ago on Google
    Fix

  • 5/5 Nuno Adão P. 2 years ago on Google
    Agradecer a toda a equipa pela disponibilidade e dedicação ao meu zegato, fui muito bem atendido, obrigado 👍

  • 5/5 Joao R. 6 years ago on Google
    Awesome doctors

  • 5/5 Paulo M. 7 years ago on Google
    Wonderful place to go with our dogs

  • 5/5 Vale B. 1 year ago on Google • 1 review
    They are amazing. The staff is super nice and professional, willing to help you as much has they can. In hard moments like those ones when our little ones are sick it's really good to have a place that you can trust and were the people that work there is very helpful. Thank you very much
    2 people found this review helpful 👍

  • 5/5 Pedro L. 1 month ago on Google • 1 review New
    I recommend it, complete trust.


Call +351 21 727 0945 Open on Google Maps

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