1/5 Aparecido Francisco J. 6 years ago on Google
(Translated
by
Google)
There
is
no
way
to
come
close
to
even
a
regular
establishment,
as
it
is
usual
in
this
clinic
for
the
client
to
beg
for
assistance.
I
observed
the
bad
professional
behavior
perpetrated
at
the
clinic,
when
in
the
use
of
my
justifications
I
questioned
the
receptionist
for
not
answering
the
calls,
forcing
me
to
go
to
the
establishment
to
schedule
a
botox
procedure.
After
making
an
appointment
in
person
and
being
bluntly
warned
by
the
receptionist
that
I
should
use
a
message
or
WhatsApp
to
make
the
appointment,
I
went
to
the
establishment.
After
showing
up
at
reception
on
the
respective
day
and
waiting
for
about
40
minutes
to
be
seen
by
Dr.
Manuel
Reis
Jorge,
I
was
finally
called
and
to
my
surprise
the
aforementioned
doctor
informed
me
that
he
could
not
perform
the
procedure
because
he
had
just
used
the
last
bottle
of
botulinum
toxin
that
was
in
the
clinic.
This
situation
was
immediately
overcome
by
my
good
education
and
patience,
I
was
invited
by
the
doctor
to
appear
the
next
day
to
finally
perform
the
procedure.
Arriving
at
the
clinic
the
next
day,
a
Friday,
I
again
wait
around
30-40
minutes
to
be
seen
by
the
'respectful
individual',
however
before
being
seen
I
was
already
informed
that
he
had
a
torticollis
and
that
he
could
not
help
me
service
and
that
in
this
way
would
have
to
be
attended
by
another
professional,
another
in
this
case.
Dr
Andreia
Elich,
who,
when
I
met
her,
was
clearly
uncomfortable
with
the
shame
that,
possibly,
she
knew
she
was
participating
in.
That
wasn't
enough,
while
I
waited
for
the
doctor
(Manuel
Reis
Jorge)
to
pass
by,
present
his
justifications
and
then
say
goodbye
to
the
receptionist
who
returns
with
a
âHappy
holidays
Doctorâ,
opportune
isn't
it?
With
that
I
describe
this
absurd,
unreasonable
and
unacceptable
experience,
it
was
the
second
time
I
went
to
the
clinic,
but
under
no
circumstances
will
I
return,
because
I
don't
pay
to
be
mistreated
and
like
anyone
who
was
born
in
a
country
considered
a
pioneer
in
aesthetic
services,
I
will
never
get
used
to
it
to
what
is
LESS
than
regular.
(Original)
NĂŁo
hĂĄ
como
se
aproximar
de
um
estabelecimento
sequer
regular,
pois
o
habitual
nesta
clĂnica
Ă©
que
o
cliente
implore
pelo
atendimento.
Observei
o
mal
comportamento
profissional
perpetrado
na
clĂnica,
quando
no
uso
de
minhas
justificativas
questionei
a
recepcionista
por
nĂŁo
atender
as
ligaçÔes
me
obrigando
ir
até
o
estabelecimento
para
marcar
um
procedimento
de
botox.
Feita
a
marcação
presencial
e
advertido
pela
recepcionista
rispidamente
que
eu
deveria
utilizar
mensagem
ou
WhatsApp
para
realizar
o
agendamento,
fui
até
o
estabelecimento.
ApĂłs
me
apresentar
na
recepção,
no
respectivo
dia
e
aguardado
por
cerca
de
40
minutos
para
ser
atendido
pelo
Dr.
Manuel
Reis
Jorge,
finalmente
fui
chamado
e
para
minha
surpresa
o
mencionado
medico
me
informa
que
nĂŁo
poderia
realizar
o
procedimento
pois
acabarĂĄ
de
utilizar
o
Ășltimo
frasco
de
toxina
botulĂnica
que
estava
na
clĂnica.
Situação
superada
imediatamente
pela
minha
boa
educação
e
paciĂȘncia,
fui
convidado
pelo
médico
a
comparecer
no
dia
seguinte
para
enfim
realizar
o
procedimento.
Chegando
Ă
clĂnica
no
dia
seguinte,
uma
sexta-feira,
novamente
espero
por
volta
de
30-40
minutos
para
ser
atendido
pelo
ârespeitoso
indivĂduoâ,
no
entanto
antes
de
ser
atendido
jĂĄ
fui
avisado
que
este
estava
com
torcicolo
e
que
nĂŁo
me
poderia
prestar
atendimento
e
que
dessa
forma
teria
que
ser
atendido
por
outro
profissional,
outra
no
caso.
Dra
Andreia
Elich,
a
qual
quando
a
conheci,
encontrava-se
nitidamente
desconfortĂĄvel
com
a
vergonha
que,
possivelmente,
sabia
estar
participando.
NĂŁo
bastado
isso,
enquanto
aguardei
o
médico
(Manuel
Reis
Jorge)
passa,
apresenta
as
suas
justificativas
e
na
sequĂȘncia
se
despede
da
recepcionista
que
lhe
retorna
com
um
âboas
férias
Doutorâ,
oportuno
nĂŁo
Ă©?
Com
isso
descrevo
essa
absurda,
descabida
e
inaceitĂĄvel
experiĂȘncia
,
foi
a
segunda
vez
que
fui
a
clĂnica,
mas
em
hipĂłtese
alguma
retornarei,
pois
eu
nĂŁo
pago
para
ser
maltratado
e
como
qualquer
pessoa
que
nasceu
num
paĂs
considerado
pioneiro
em
serviços
estéticos
jamais
vou
me
acostumar
ao
que
Ă©
MENOS
que
regular.
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