Nova Clínica de Benfica image

Nova Clínica de Benfica

Dental clinic

😠 The most useless experience with dental clinic ever. Havent helped me with my problem, which was to take away metal piece of instrument of another doctor, instead they tryed to sell me full treatment and charge for something COMPLETELY UNNECESSARY. When I refused, they said that the wont do anything... People often mention nica, para, clinic, ncia, muito, consulta, appointment,


Address

R. República Peruana 3, 1500-550 Lisboa, Portugal

Website

www.novaclinicabenfica.com

Contact

+351 21 762 5080

Rating on Google Maps

4.40 (76 reviews)

Open on Google Maps

Working Hours

  • Monday: 8:30 AM to 7 PM
  • Tuesday: 8:30 AM to 7 PM
  • Wednesday: 8:30 AM to 7 PM
  • Thursday: 8:30 AM to 7 PM
  • Friday: 8:30 AM to 7 PM
  • Saturday: 9 AM to 6 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: nica (14) para (13) clinic (9) ncia (9) muito (9) consulta (8) appointment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Daria I. 5 years ago on Google • 9 reviews
    The most useless experience with dental clinic ever. Havent helped me with my problem, which was to take away metal piece of instrument of another doctor, instead they tryed to sell me full treatment and charge for something COMPLETELY UNNECESSARY. When I refused, they said that the wont do anything with my teeth. Also made me another xray, that they already had from my doctor. 100% time waste
    9 people found this review helpful 👍

  • 1/5 Rui C. 2 years ago on Google • 7 reviews
    I went for an appraisal appointment through an insurance company. It took me 1 month from the appointment to the day of the appointment. The appointment was at 2:30 pm and started at 3:15 pm because I went to complain about the delay and was told that there was a system failure and the doctor didn't know I was in the room waiting. When I left the consultation I was informed that I would have to pay €48 because the doctor took some photographs of me to study my case. I think they try to attract customers through agreements with insurance companies and then present the invoice with justifications like these. They lost a potential customer.
    5 people found this review helpful 👍

  • 1/5 Elisabete C. 9 months ago on Google • 5 reviews
    Pedi uma consulta de urgência para minha irmã que tinha dores horríveis dentes . Disseram que não havia vagas mas ia por nas agendas dos médicos quem podia atender . Aceitamos . Logo a seguir veio uma paciente com o filho a pedir também uma consulta de urgência e como conhecia a directora da Clínica e passou á frente de outra urgência. Mais tarde veio outra pessoa com urgência tb conhecida de outro médico .Também teve outro tratamento . Eu pergunto qual é o critério? Afinal não somos todos iguais ??? Eu sou paciente desta clinica algum tempo e até aconselhava aos meus amigos e familiares. Partir de hoje com esta atitude não vou aconselhar ninguém.
    5 people found this review helpful 👍

  • 1/5 D N. 4 weeks ago on Google • 119 reviews New
    Fui à clínica para uma consulta e solicitei um orçamento para uma revitalização dentária, mas eles se recusaram a fornecer uma estimativa ao plano de saúde. Questionando isso na recepção, prometeram "verificar". No entanto, quando finalmente obtive uma resposta, disseram que o preço seria o mesmo que para clientes particulares, sem muita diferença. Entrei em contato com o plano de saúde da Saúde Prime e descobri que a clínica está na lista de preferência, com uma tabela de preços que não corresponde ao que foi mencionado. Enviei um e-mail à clínica há uma semana e ainda não obtive resposta. Embora não tenha expectativas de receber uma resposta, tenho uma limpeza dental marcada para o dia 05/03. Li alguns reviews por aqui que o preço da clínica triplicou e estão a cobrar qualquer algodão que se use, só mencionando no ato de pagamento, por isso estou fazendo esse review. Manterei vocês atualizados sobre o desenrolar da situação. Espero esclarecimentos sobre valores da clínica para mudança no status do review.

  • 5/5 Eunice C. 1 month ago on Google • 55 reviews New
    Experiência muito positiva! A consulta/tratamento foi com o Dr. João Mello a quem só posso dirigir os meus melhores agradecimentos e congratulá-lo pela sua forma de estar empenho e desempenho. A melhor clínica dentária onde já estive!

  • 1/5 M F. 2 years ago on Google
    (Translated by Google) Bad clinic. I had an appointment with an arrogant orthodontist who told me that the only solution for my case would be surgery, I went to other orthodontists to ask for another opinion and they all said that braces were enough, and they were right. I do not recommend. (Original) Péssima clinica. Tive consulta com uma ortodontista arrogante que me disse que a única solução para o meu caso seria cirurgia, fui a outros ortodontistas pedir outra opinião e todos disseram que bastava aparelho, e tinham razão. Não recomendo.
    2 people found this review helpful 👍

  • 5/5 Ieva B. 1 year ago on Google • 16 reviews
    I've been a client of the clinic for over a year and my treatment has come to an end I want to express my gratitude: I'm mostly thankful to Dr. João Mello for all the treatment, planning, emergency appointments, care, good work, and even better result! Thank you so much 🦷🤍 Dr. Filipe Cortesão for laser gum shaping procedure, that sounds intense but it wasn't! The procedure and recovery were very smooth, thank you for your care! Dra. Marta Ferreira for the first appointment, oral hygiene, and recommending doctors for further treatment. Finally, thanks to all assistants helping the doctors and assisting the clients. Receptionists, that were always pleasant. The clinic itself has a relaxing atmosphere and was always tidy and clean. (Also, I was able to speak with the staff in english withouth issues.) The only thing I would change is would update the visuals on the tv and would put an approximate price list on the website, for people to have a general idea. Other than that, I'm happy with choosing NCB and would recommend this clinic 🤍🦷
    1 person found this review helpful 👍

  • 5/5 Emanuelle S. 6 months ago on Google • 5 reviews
    Fui a clínica para uma consulta para minha filha de 8 anos e nossa primeira experiência foi muito boa. O atendimento foi muito rápido e eficaz na recepção mas o atendimento maravilhoso da Dra Inês Pereira e sua assistente com a pequena foi impecável! Amorosas, pacientes, dispostas e muito profissional. Parabéns! Todos os profissionais que lidam com crianças deveriam seguir seu modelo. Obrigada.
    1 person found this review helpful 👍

  • 5/5 Lara R. 3 years ago on Google
    (Translated by Google) Extremely friendly staff and excellent professionals (Original) Staff extremamente simpático e excelentes profissionais
    1 person found this review helpful 👍

  • 3/5 Cristina Guerreiro G. 1 year ago on Google
    A nivel médico sem nada a declarar, só tenho a referir que a nível da rapidez de atendimento telefónico está cada vez pior.. Ultima tentativa de ligar duas vezes.. Ambas muito tempo. Mais de 15minutos..
    1 person found this review helpful 👍

  • 5/5 Maria G. 1 year ago on Google • 22 reviews
    Excellent organization of services. Friendly and efficient service. Very hygienic facilities. Waiting to enter the office takes place in small spaces, thus avoiding crowds in the waiting room, which prevents hypothetical epidemic contagions between users.

  • 5/5 Pedro C. 1 month ago on Google • 7 reviews New
    Equipa 5 estrelas , consulta para a filha agendada em 5 dias , chamada á hora marcada , atendimento impecável da Dra Inês Pereira sempre explicando o que via e o que fazia com simpatia , voltamos em Maio , finalmente acertámos no dentista

  • 5/5 Paulo M. 5 months ago on Google • 4 reviews
    Maybe you have the best dentist nationally Dr Sara Pereira

  • 5/5 Dara B. 9 months ago on Google • 3 reviews
    Wonderful service! Super attentive doctors and assistants! I really trust and recommend this clinic! 🥰

  • 1/5 Antonio V. 6 months ago on Google
    antipáticos falsas informações. só fazem exame para os clientes deles

  • 5/5 Miguel M. 1 year ago on Google
    Tem simplesmente a melhor Dentista de Lisboa e arredores. Passo a publicidade Dra. Sara Pereira

  • 5/5 Artur R. 1 year ago on Google
    Estou muito satisfeito com o profissionalismo e a simpatia dos diferentes médicos e assistentes referentes às várias especialidades que me têm atendido👏. É caso para dizer que saio sempre com um sorriso nos lábios...

  • 5/5 Jose B. 1 year ago on Google
    (Translated by Google) Excellent professionals and know how to receive the user with sympathy (Original) Excelentes profissionais e sabem receber o utente com simpatia

  • 5/5 Cheila S. 4 years ago on Google
    (Translated by Google) I was always very well attended at this clinic, the girls at the reception are very dear and considerate. I would also like to highlight Dr. Ana Louraço. A huge thank you for your understanding and professionalism. I will certainly be back! (Original) Fui sempre muito bem atendida nesta clínica, as meninas da recepção são muito queridas e atenciosas. Gostava de destacar, também, a Dra. Ana Louraço. Um enorme obrigada pela sua compreensão e profissionalismo. Voltarei certamente!

  • 5/5 Margarida S. 2 years ago on Google
    Excelente clínica! Excelente pessoal. A dra. Rita Reis e a sua assistente Teresa Mata, fazem uma dupla fantástica e deixam-nos bastante confortáveis e à vontade! Gostava que continuassem juntas. Não esquecendoa higienista Patrícia, que também é uma excelente profissional. Recomendo a todos esta clínica. E têm tido todos os cuidados nesta altura de pandemia.

  • 5/5 Yuliya M. 3 years ago on Google
    (Translated by Google) I went to the emergency room with my 5 year old son and I cannot fail to thank the clinical director Dr. Ana, for whom we were treated. Thank you for the professionalism and affection with which my son was treated. She did not cry or realize that she was left without a tooth. Thank you very much! (Original) Fui de urgência com o filho de 5 anos e não posso não agradecer à diretora clínica Dra. Ana, pela qual fomos atendidos. Obrigada pelo profissionalismo e carinho com quais foi tratado o meu filho. Não chorou nem se apercebeu que ficou sem um dente. Muito obrigada mesmo!

  • 5/5 Bela F. 3 years ago on Google
    (Translated by Google) Very professional, modern techniques, very loving, careful, exceptional work. Dr. António Cordeiro, dr Gonçalo Assis as well as the assistants all impeccable 10 stars (Original) Muito profissionais, técnicas modernas, muito carinhosos, cuidadosos, trabalho excepcional. Dr. António Cordeiro, dr Gonçalo Assis assim como as auxiliares todos impecáveis 10 estrelas

  • 5/5 Vaneza N. 3 years ago on Google
    (Translated by Google) Very satisfied, great professionals. My son and I took care of our oral health for many years in this clinic. Congratulations! (Original) Muito satisfeita, ótimos profissionais. Eu e meu filho cuidamos da nossa saúde bucal a muitos anos nesta clínica. Parabéns!

  • 5/5 Iolanda M. 2 years ago on Google
    (Translated by Google) Thanks to the team for the patience with my daughter, and the help they provided today. (Original) Obrigada à equipa pela paciência com a minha filha,e a ajuda que prestaram hoje.

  • 5/5 Silvia R. 2 years ago on Google
    (Translated by Google) My daughter is accompanied by Dr. Maria Bueno: an excellent professional in interacting with the little ones, she clarifies parents' doubts and promotes a great relationship between children and Dentistry. Super Satisfied, 5 stars! 🙂 (Original) A minha filha é acompanhada pela Dra. Maria Bueno: excelente profissional na interacção com os mais pequenos, esclarece as dúvidas dos pais e promove uma óptima relação das crianças com a Medicina Dentária. Super Satisfeita, 5 estrelas! 🙂

  • 3/5 Maria Alcinda M. 2 years ago on Google
    Boa Mas demora para marcar consulta em alguns médicos

  • 1/5 Mark G. 7 months ago on Google • 1 review
    Used to be an amazing dentist clinic. It's still amazing but they've now increased their prices and started charging for all sorts of extras that no one ever needed before. A simple procedure is now 3x more expensive due to the surcharges. Won't be seeing my family again.


Call +351 21 762 5080 Open on Google Maps

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