Too good to be true. Some years ago when USC started the value for money was amazing. You would be able to go to any climbing gym, almost any padel court, yoga studios and so much more for a price that was worth it and without any limits. With the time the price has increased and limits started. Now they are implementing another price increase AND limiting the number of entries for almost all subscriptions. Certainly necessary measures as the business model doesn't seem to be very profitable. Let's hope the huge amount of leaving costumers doesn't affect you that much. With the price increase I prefer to give the money in full to the friends that actually work day in and day out in the gyms to give us a great experience.

I used to like USC but the offer and the whole concept changed completely since November 2022. The price increased super much, within 1 year. It used to be unlimited and depending on your membership, you could/couldn’t go to certain venue but now you have limited check-in + increased the price 👎🏼👎🏼

I have cancelled my membership already, but there is no way to delete payment methods which I am not sure, but it feels ilegal. Can you please allow me to delete my old payment methods???!!!by the way, I have no outstanding payments with them although that still would not justify you retaining all our past payment methods.

Great concept and super handy! One-stop shop for all gym classes.

Love the idea/concept!

(Translated by Google) Until now it has always been possible to take paddle lessons with the urban sport club, but now they remove that possibility. being that they did it without the 2 months of anticipation foreseen in the regulation. (Original) Até agora sempre foi possivel fazer aulas de padel com o urban sport club, mas agora retiram essa possibilidade. sendo que o fizeram sem os 2 meses de anticipação previsto no regulamento.

For what is offered I think that it is quite expensive. The clubs are not of such a standing. Furthermore if you want to stop using their services, they oblige you to pay 3 months, which is extremely unfair. I requested to cancel my membership on 9th December 2019, they replied saying it will only be possible on 1st April 2020 😒 will never use it again, looking forward for the end of my membership.

Very user unfriendly. Tried to do padel but it seems impossible to reserve through the app (you keep being redirected to another website where you have to pay). When you want to do sports like golf, you need to pay an extra fee. What it is basically good for is the gym, which would cost me much less per month if I applied there. It is also not possible to cancel within the year, so it is a terrible option if you want to try it out. Would not recommend urban sports club

Couldn't be happier with this service, except that some venues are really hard to schedule classes to

Companies end when consideration for customers disappears. I used Urban Sports for a year and a half. It is a company that has zero consideration for loyal customers. After 61 check-ins, there was a problem with the application and it was not possible to pause. I was charged four months, which I only realized later. I have zero check-ins and when I expose the problem (I use 7 to 8 check-ins on average per month), they say they can't do anything about it. They have no consideration. Regarding the product, the idea and conditions were great when I started, nowadays they are no longer. All conditions have changed and it only tends to get worse. PS- You don't need to give me a written answer in the gpt chat as you have done in all other messages.

Excelente formato, otima forma de praticar várias desportos só como uma mensalidade. Nem tudo é perfeito, e por vezes é difícil compreender o funcionamento e o apoio ao cliente é escasso. Mas tudo é superado pela oferta que disponibilizam. 5 estrelas!

(Translated by Google) I'm a partner of Urban Sports Club through my Yoga & Therapies Studio in Porto and I couldn't be more satisfied :) The application gives freedom to its clients and helps to publicize my project, so I receive new clients weekly who come to know the space and who end up identifying with my work. (Original) Sou parceira do Urban Sports Club através do meu Estúdio de Yoga & Terapias no Porto e não podia estar mais satisfeita :) A aplicação dá liberdade aos seus clientes e ajuda a divulgar o meu projeto, assim, recebo semanalmente novos clientes que vêm conhecer o espaço e que acabam por ficar por se identificar com o meu trabalho.

(Translated by Google) They limited monthly uses in Padel, so it is no longer beneficial to keep the subscription. (Original) Limitaram as utilizações mensais no Padel, deixando de ser vantajoso manter a subscrição.

(Translated by Google) On March 22, 2020, I requested to cancel my subscription. I received an email confirmation that it would take effect on May 1st, 2020. Yesterday, May 2nd, I received a surprise notification on my cell phone informing me of the 59 euros charge and my subscription was reactivated, without my consent! I have already opened a dispute on paypal and filed a complaint with Urban Sports Club, but reading the reviews I see it as a recurring practice of the company. Think carefully before signing up, as you will certainly have a problem canceling. EDIT: They returned my money and canceled my subscription claiming a "system error". I will not change my assessment, as it was an unnecessary headache. (Original) Em 22 de Março de 2020, solicitei o cancelamento da minha assinatura. Recebi uma confirmação via email de que seria efetivado em 01 de Maio de 2020. Ontem, dia 2 de Maio, recebi com surpresa uma notificação no meu celular informando o débito de 59 euros e minha assinatura foi reativada, sem o meu consentimento! Já abri uma disputa no paypal e entrei com uma reclamação ao Urban Sports Club, mas lendo os reviews vejo ser uma prática recorrente da empresa. Pense bem antes de fazer a assinatura, pois certamente vais ter problema no cancelamento. EDIT: Devolveram o meu dinheiro e cancelaram a minha assinatura alegando um "erro do sistema". Não irei mudar minha avaliação, pois foi uma dor de cabeça desnecessária.

One fee, all sports, one cancelation month, whats not to like? really... I have been able to practice sports on a much regular basis, because when you are as lazy as I am it gets boring really fast. With this app you can literally do a different thing every day, and that helps A LOT.

Wanderlust? Commitment phobe? Indecisive? ADHD? This app is your fitness dream! ;) I’ve missed swimming, but all the pools near me seem to have super restricted access hours & steep fees with a full year minimum signup. I love being able to use different swimming pools, gyms, classes, even the dance school I used to be a member of, with no off-putting guilt inducing year long contract. It can be a bit of a faff booking in advance, (especially for places that require you to telephone) it’s not quite as mindless as swiping a membership card on entry, but the perks far outweigh that small drawback. I am so happy USC came to Portugal. There are so many new things I’m excited to try, surfing, horse riding, Krav Maga, trampolining… Lots more facilities in Lisbon than down south, but hopefully that’ll improve as more providers sign up. €30 discount on joining the club with my referral code: EG35798

Urban Sports was great until now! They decided to limit the number of check-ins per month and increase the subscription price. Don't subscribe to their membership plans! Customer services are really bad and they treat their customers with no care on retaining them

The idea is simply amazing for those who are keen on having a versatile sports lifestyle. Furthermore with a L subscription you can pause/cancel with just one month in advance (cool when you go on vacation). Also brilliant since you can travel across Europe and keep your active lifestyle with no extra charges... I believe they are present in Spain, France, Italy, Germany, Holland, etc... Fitness, football and Yoga are my Top3 but, truth be told, you can even try wakeboard since the sports variety goes beyond 50!

There was a data breach and my full name, home adress and Fiscal Identity Number (NIF) were shared with an undisclosed number of users. Company responded to my email saying they took the necessary steps after the data breach yet didn't clarify how. I cant understand how they rectified it if I am still susceptible of being a victim of fraud to the rest of my life due to their lack of security/finance mess-up. Less than 2 months after that they decided to limit my monthly gym visit numbers while simultaneously augmenting the membership cost.

USC is a great app and has good deals if you are looking for a good variety of fitness and wellbeing activities in and around Lisbon. I am hosting Thai Massages and teach Yoga classes via the USC app, it works pretty well and is super easy to handle. Great team that responds quickly and looks well after hosts and members.