Clínica Saúde Viável image

Clínica Saúde Viável

Hair transplantation clinic

One of the Most Reviewed Hair transplantation clinics in Lisbon


Address

Av. Dom João II 42 5º andar, 1990-095 Lisboa, Portugal

Website

www.saudeviavel.pt

Contact

+351 21 894 5254

Rating on Google Maps

3.90 (151 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 7:30 PM
  • Tuesday: 9 AM to 7:30 PM
  • Wednesday: 9 AM to 7:30 PM
  • Thursday: 9 AM to 7:30 PM
  • Friday: 9 AM to 7:30 PM
  • Saturday: 9 AM to 1 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: transplant (18) results (10) procedure (8) clinic (8) people (7) hair (7) decided (6) treatment (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ângelo M. 3 years ago on Google • 4 reviews
    At first they are very attentive and provide an excellent service to find a solution for the client, convincing them that they will obtain excellent results. After getting the customer's yes and payments, things change. On the day of the transplant, they are asked to sign documents stating that if something goes wrong or the results are not as expected, responsibility can never be attributed to them. In terms of marketing and sales, they are very good because they convince people with photos and results of so-called famous people and then disappear. When we talk to the nurses about our dissatisfaction, they say that they did the best with what they had and that the sales colleague must not have explained it well or did not evaluate it well. This is the summary of my case and in the end they only advised me a new transplant at a price lower than what I paid (I'm still waiting to receive the proposal). Just as I advised two people who went to do it, I also say that before doing it, carefully evaluate what is promised and make sure it is written down on paper. Good luck.
    22 people found this review helpful 👍

  • 5/5 Alexandre R. 4 years ago on Google • 26 reviews
    I went to an appointment at the Clinic after seeing a testimony on Facebook. I hadn't decided, I wanted to know more information and procedures. At the consultation they explained everything to me and I learned what to expect in terms of results, type of treatment, duration and recovery. I confess that at the time I was undecided because despite knowing that I should do it, the value is something to consider. During the consultation I was very motivated to do it because they told me that the results would be good depending on my donor area. They presented me with a proposal if I decided on the spot because they had vacancies on the clinical team. I felt some pressure but I realized that it would be an opportunity to have the matter resolved definitively and with better value as I could decide quickly and take advantage of the position on the clinical team. I decided to move forward and I'm glad I did. The surgery cost me absolutely nothing, I recovered in less than a week and was working normally as if nothing had happened. Today, more than a year and a half later, I decided to share my satisfaction because I am very satisfied with the results. I no longer have a problem with my back turned to people and I started combing my hair the same way I did before. It was worth Nurse Sara insisting I do it, otherwise I was still thinking about it! Thanks
    16 people found this review helpful 👍

  • 5/5 NUNO T. 6 years ago on Google • 244 reviews
    Top

  • 1/5 Olga I. 1 year ago on Google • 15 reviews
    I had my surgery a year or so ago, I was completely disappointed! The customer is only welcomed in the first evaluation until payment is made, then it's just the numbers. I don't recommend it to anyone! It's money thrown in the trash
    8 people found this review helpful 👍

  • 5/5 Orlando P. 2 years ago on Google
    (Translated by Google) I had my FUE transplant procedure yesterday at the Saúde Viavel clinic in Parque das Nações, before carrying out the procedure I did a research for 3 months evaluating all the clinics in Turkey, Brazil and Portugal, I decided to do this evaluation because I had read some bad reviews about Clínica Viavel and I had the best impression from the 1st appointment until yesterday when I had the hair transplant with a spectacular team where throughout the procedure they made me feel safe and a treatment that exceeded my expectations. That's it for now, soon after the evolution of my recovery I will make more comments. (Original) Fiz o meu procedimento de transplante FUE ontem na clínica Saúde Viavel do Parque das Nações, antes de realizar o procedimento fiz uma pesquisa durante 3 meses a avaliar todas as clínicas da Turquia, Brasil e Portugal, decidi fazer essa avaliação porque havia lido alguns comentários ruins sobre a Clínica Viavel e tive a melhor impressão desde a 1 consulta, até o dia de ontem que realizei o transplante capilar com uma equipa espetacular onde durante todo o procedimento me fizeram sentir seguro e um tratamento que superou as minhas expectativas. Por enquanto é isso, em breve após a evolução da minha recuperação, farei mais comentários.
    8 people found this review helpful 👍

  • 2/5 Angela Maria Azevedo S. 10 months ago on Google • 82 reviews
    I don't recommend it to anyone. Apparently good, but it didn't satisfy me due to certain small, for me big, details.
    2 people found this review helpful 👍

  • 1/5 Wajahad M. 2 years ago on Google
    (Translated by Google) Good morning, The doctors, nurses and even the staff at this clinic are liars and cheaters. They receive you in a very polite and kind way, but after the surgery, their attitudes change completely. The procedures are performed by nurses who, for the most part, are busy with laughter and conversation. Lack of professionalism and courtesy. I have already filed a lawsuit against them in the Lisbon court. This clinic should be banned. They are nothing more than thieves. Avoid them, please. (Original) Bom dia, Os médicos, enfermeiras e até mesmo os funcionários desta clínica são mentirosos e trapaceiros. Eles o recebem de maneira muito educada e gentil, mas depois de feita a cirurgia, as atitudes deles mudam totalmente. Os procedimentos são realizados por enfermeiras que, na maior parte do tempo, estão ocupadas com risos e conversas. Falta de profissionalismo e cortesia. Já fiz um processo judicial contra eles no tribunal de Lisboa. Esta clínica deve ser banida. Eles não são mais do que ladrões. Evite-os, por favor.
    7 people found this review helpful 👍

  • 1/5 Gonçalo V. 2 years ago on Google
    (Translated by Google) Don't be fooled by this cash withdrawal machine!…I made a contact for a first assessment of my situation and had an appointment the same day with the nurse sara ferreira…(Nov2021). I agreed with the proposed treatment and budget, so a down payment was required. So I did. Until today I am waiting for the medical validation appointment and the date of the procedure to be scheduled. Every week I call and they say they will ask the person responsible for my process. I am never contacted back. I call the nurse (not the doctor!) supposedly responsible, over and over again. I haven't had the procedure yet and I've already decided that I don't even think about this clinic! If things are at this level before the transplant…imagine later! Don't mess with these amateurs... (Original) Nao se deixem enganar por esta Maquina de sacar dinheiro!…fiz um contacto para uma primeira avaliação da minha situação e tive consulta no proprio dia com a enf sara ferreira…(nov2021). Concordei com os tratamento e orçamento proposto, pelo q me foi exigido um sinal. Assim o fiz. Até hoje estou á espera que seja marcada a consulta de validação medica e a data do procedimento. A cada semana ligo e dizem q vão pedir á responsável pelo meu processo. Nunca sou contactado de volta. Ligo para a enf (e não medica!) supostamente responsável, vezes sem conta. Ainda não fiz o procedimento e já me decidi q nesta clinica nem pensar! Se as coisas estão neste nivel antes do transplante…imaginem depois! Não se metam com estes amadores…
    7 people found this review helpful 👍

  • 5/5 ivatorres.lda i. 2 years ago on Google • 10 reviews
    I had the transplant two years ago and I consider it a SUCCESS! I complied with all the professionals' instructions during the transplant and after it. Carrying out treatments (mesotherapy and laser) for maintenance is also very important. Thanks. Maria Xavier
    3 people found this review helpful 👍

  • 1/5 Duarte Loureiro B. 1 month ago on Google • 19 reviews New
    At the time, health was viable, they started by being friendly in the initial process, and after the transplant they imposed extra products and more treatments, when they said in the initial process that the transplant was the only treatment to get hair back. After 5 years, I don't have the results I expected. I don't advise it. Lots of marketing, but poor patient follow-up and amateurish results

  • 1/5 Frederico 11 months ago on Google
    Infelizmente não fiquei satisfeito, sinto que fui enganado quando foi feita a primeira avaliação, foram quase 5k para não ver quase resultados.
    1 person found this review helpful 👍

  • 1/5 Hélio E. 2 years ago on Google • 2 reviews
    I would be happy to give a good review but unfortunately I am unable to do so. I had a transplant in 2017, I underwent mesotherapy, I spent approx. 8k and at the end of the follow-up I showed my dissatisfaction because the results were not what I expected or "promised", very thin hair... they apologized that it was normal and offered me a new transplant and supposedly they were going to send an email, More than a month passed, I had to call and almost ask to receive some feedback. There I received it and asked for another 2k for a new transplant. Conclusion: I'm not going to invest, when they don't give me reasons to trust the work they do, if it's not more money to burn. It's a lot of show off, an absurdity in marketing, but this is the consideration they have for a person, unfortunately, I'm sorry to those who also had the same thing happen. Too much money, lack of professionalism in admitting that they also make mistakes and in the end after spending the € they kick you into the corner!!!
    34 people found this review helpful 👍

  • 1/5 Jair F. 3 years ago on Google • 1 review
    I carried out the procedure on 10/23/2020 at the Lisbon clinic (Parque das Nacoes) and my experience was terrible due to the excruciating pain I felt. The procedure was carried out by technicians, I believe to be extremely competent, with the support of doctors, who attend several procedures simultaneously, and this information was omitted even though I had asked on more than one occasion. In my specific case, the medical support failed in terms of anesthesia, my pain exceeded the limit of what was bearable and on several occasions the technical team requested the presence of support doctors, who were involved with other patients and made me wait in agony to receive the anesthesia, which also did not last long or did not cover the area to be subjected to the transplant. As the procedure was very recent, I still don't know if the result will meet the expectations I was given or not. From my point of view, Saude Viavel prioritizes profit over patient well-being, and makes the mistake of confusing marketing with quality. Certifying bodies should be more careful and Cristiano Ronaldo should be more careful with the companies with which his image is associated. I have made a formal complaint explaining what happened to the clinical director and am waiting to be contacted.
    19 people found this review helpful 👍

  • 1/5 Duarte A. 1 year ago on Google • 2 reviews
    I had a transplant at this clinic more than 2 years ago, days after I had the transplant I mentioned how bad I found the services, I had a lot of problems with healing, what I was told when I called there not to make calls about what to do about it to discomfort, because they were not urgent. I also mentioned how I had a lot of pain during the operation despite having injected anesthesia and how the area that was to be transplanted was not completely filled as mentioned in the first diagnosis, the response I had to this video was the president of this company calling me personally and threatening saying that if he didn't delete the video he would sue me and that he had already spoken to his lawyers about the possible progress of this process if I refused to delete it. I deleted it, but the result is still unsatisfactory and I am now evaluating it. I was told at the first diagnosis that I would never be bald again, which is a lie, the transplant didn't give me much hair, which I was very disappointed with, I feel like I still have less hair than I had before and I really regret having done it. transplant at this clinic, I sincerely recommend it to anyone not to do it here. After having a result that I sincerely knew was something I would never do, a bad post-care treatment and being harassed and threatened by the president of the company himself, I am deeply saddened and recommend that if the person is thinking about this option that they do it in a service that has real results and cares about the customer. I make this criticism in the hope that other people are not deceived and treated badly like me.
    16 people found this review helpful 👍

  • 1/5 Nuno alexandre Gomes m. 1 year ago on Google • 2 reviews
    THEY PROMISE FALSE RESULTS! I had a hair transplant in 2019 which I was unsatisfied with. I was told that 10 thousand follicles would be placed and the maximum possible number of follicles is 6000 and in the end only 1000 (10%) follicles were placed. Totally absurd! I show my dissatisfaction and they still want to offer another service worth 2500 euros simply in an attempt to hide THEIR error! Today I contacted other companies and did research that said I should make use of them. certain products that they did not mention but only knew how to mention expensive treatments with them. An authentic ALDRABICE!!!!
    5 people found this review helpful 👍

  • 1/5 Fábio A. 10 months ago on Google • 2 reviews
    The worst clinic ever. Be careful with Insparya too, because the people are the same. It's all a trick, don't fall for the vicar's story. Better to go to Türkiye or Brazil. They promised one thing and the result was another. And they never wanted to solve the problem. As you can see in other comments, it is always the same scheme. Do your research before doing anything with this company. If you go to an analysis appointment, in addition to the consultation, you will pay an entry fee... and they tell you that if you don't pay right away, you will lose the discount. Very bad work. Instead of helping people. Or rather, they actually help... but they help public figures, because it gives them publicity.
    4 people found this review helpful 👍

  • 1/5 Gisela F. 2 years ago on Google • 1 review
    I am deeply sorry that I have had to wait for a response from your management for approximately 3 months!! I paid the deposit to carry out treatment, but for several reasons that are beyond my control, your creditor did not approve my credit; Because of this, I asked for a refund of my money 3 months ago and until now I have received NO response!!! I'm tired of sending emails and so far NOTHING!!! It is regrettable and shameful of you!!! The matter was resolved the following day!
    3 people found this review helpful 👍


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