Gastroclinic image

Gastroclinic

Medical clinic Nutritionist Specialized clinic Gastroenterologist

One of the Top rated Specialized clinics in Lisbon


Address

Av. Luís Bívar 38B, 1050-146 Lisboa, Portugal

Website

www.gastroclinic.pt

Contact

+351 21 353 0802

Rating on Google Maps

4.80 (259 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 7 PM
  • Friday: 8 AM to 7 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 7 PM
  • Tuesday: 8 AM to 7 PM
  • Wednesday: 8 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: clinic (21) muito (17) nica (14) para (14) team (12) service (11) recommend (10) todos (10) exam (10) appointment (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Joana marcelino p. 2 years ago on Google
    (Translated by Google) More of the same... This clinic advertises on its website the following message „ The gastroenterology consultation at Gastroclinic is based on the following principles: [...] Diagnosing the causes of the disease, rather than just mitigating symptoms; use all methods of diagnosis and treatment to facilitate the body's recovery process, improving the immune system“. But the consultation left a lot to be desired, going beyond the current approach to treating symptoms rather than trying to understand the causes. We left the consultation with the recommendation to take omeprazole, which does not solve anything, and they did not go beyond that. So I don't recommend it. (Original) Mais do mesmo... Esta clínica publicita no seu site a seguinte mensagem „ A consulta de gastroenterologia na Gastroclinic tem por base os seguintes princípios: [...] Diagnosticar as causas da doença, em vez de somente mitigar sintomas; usar todos os métodos de diagnóstico e tratamento para facilitar o processo de recuperação do organismo, melhorando o sistema imunitário“. Porém a consulta deixou muito a desejar, não passando da atual abordagem de tratamento de sintomas em vez de tentar perceber as causas. Saímos da consulta com a recomendação para tomar omeprazol, que nada resolve, e não foram além disto. Portanto, Não recomendo.
    8 people found this review helpful 👍

  • 1/5 Flavia P. 2 years ago on Google
    (Translated by Google) I arrive right at the door of the clinic, 15 minutes before my appointment and they call me to say that the appointment was cancelled, because the doctor had been absent and would no longer be available this week, and I confirmed the appointment last week via SMS and this morning I called again to confirm and to ask if I could go earlier and they told me no because the doctor already had a full schedule until the end of the afternoon. A HUGE LACK OF RESPECT. I went to Lisbon on purpose for this appointment, which I had been waiting for 1 month for nothing. (Original) Chego mesmo à porta da clínica, a faltar 15 minutos para a minha hora marcada e me ligam a dizer que a consulta estava cancelada, pois o médico havia se ausentado e não estaria mais disponível está semana, sendo que confirmei a consulta na passada semana via SMS e hoje pela manhã liguei novamente à confirmar e a perguntar se poderia ir mais cedo e me disseram que não pois o médico já tinha a agenda toda cheia até o fim da tarde. UMA FALTA DE RESPEITO IMENSA. Fui à Lisboa de propósito para está consulta, a qual já aguardava há 1 mês para nada.
    7 people found this review helpful 👍

  • 5/5 Hayley L. 10 months ago on Google • 50 reviews
    Wonderful experience!! I’ve wanted an endoscopy for years to check my stomach but always been too scared. So happy that I found a place where all the staff are so nice and I was put to sleep during the procedure. Would absolutely recommend. Thanks for taking such good care of me.
    2 people found this review helpful 👍

  • 5/5 Rafaela B. 2 years ago on Google
    (Translated by Google) Without a doubt the best clinic for those looking to lose weight with quality and health. Dr Miguel has a capacity for work above the normal, he is focused, impeccable and professional. The staff is great!! Dr. Rita is extraordinarily dear, her main objective is to understand your needs and create specific menus for weight loss, disease prevention, recovery or maintenance of health and well-being. (Original) Sem dúvida a melhor clínica para quem busca perder peso com qualidade e saúde. O Dr Miguel tem uma capacidade de trabalho acima do normal, é focado, impecável e profissional. A equipe é ótima!! Dra. Rita é extraordinariamente querida, seu principal objetivo é entender suas necessidades e criar cardápios específicos para perca de peso, prevenção de doenças, recuperar ou manter a saúde e bem-estar.
    4 people found this review helpful 👍

  • 5/5 Arapida T. 2 weeks ago on Google • 40 reviews New
    Service and professionalism, very comfortable facilities.

  • 5/5 Luna L. 2 years ago on Google
    (Translated by Google) The entire service was very friendly and I felt well accompanied throughout the process. I feel that GastroClinic was the best choice for the Intragastric Balloon treatment. At the end of a year, I lost 42 kg and I've never felt happier. I would like to take this opportunity to express my deep gratitude to all the members of the clinic. (Original) Todo o serviço foi muito simpático e senti-me bem acompanhada durante todo o processo. Sinto que a GastroClinic foi a melhor escolha para o tratamento com Balão Intragástrico. No fim de um ano, perdi 42 kg e nunca me senti tão contente. Aproveito para deixar o meu profundo agradecimento a todos os membros da clínica.
    3 people found this review helpful 👍

  • 5/5 Ana M. 2 years ago on Google
    (Translated by Google) If there were more stars, I would!! What a wonderful clinic!! Customer service is very good! They clarify our doubts, our fears! I recommend it 100%! Dr.Miguel Afonso and one of the best professionals I met, never let me down, never gave up on me!! Always very helpful, attentive and caring!! Taught me to have Eating Habits, which I never thought I could! I can't forget the rest of the team who were always wonderful! From entering the clinic to leaving! What sympathy! Service 5 ⭐️ Nurses 5 ⭐️ The assistants 5⭐️ I am very satisfied with the clinic and the result I got! Thank you 🙏 (Original) Se houvesse mais estrelas, dava!! Que clínica maravilhosa!! O atendimento ao cliente é muito bom! Esclarecem as nossas dúvidas, os nossos receios! Recomendo a 100%! O Dr.Miguel Afonso e dos melhores profissionais que conheci, nunca me deixou baixar os braços, nunca desistiu de mim!! Sempre muito prestável, atencioso e carinho!! Ensinou me a ter Hábitos Alimentares, que nunca pensei que conseguisse! Não me posso esquecer do resto da equipa que sempre foram maravilhosos! Desde que entramos na clínica até a saída! Que simpatia! Atendimento 5 ⭐️ Enfermeiros 5 ⭐️ Os assistentes 5⭐️ Estou muito satisfeita com a clínica e com o resultado que obtive! Obrigada 🙏
    3 people found this review helpful 👍

  • 1/5 m !. 1 year ago on Google
    (Translated by Google) I had a colonoscopy that supposedly should have been done right. Neither the colonoscopy nor the biopsy of two polyps found showed anything else. A few days later I had a fibrosigmoidoscopy which found two other polyps that showed the beginning of cancer, fortunately they were removed. In summary: I will never go back to this Gastroclinic. (Original) Fiz uma colonoscopia que, supostamente, deveria ter sido bem feita. Nem a colonoscopia nem a biopsia de dois polipos encontrados mostraram nada demais. Uns dias depois fiz uma fibrosigmoidoscopia que encontrou outros dois polipos que mostraram início de cancro, felizmente removidos. Em resumo: nunca mais volto nessa Gastroclinic.
    2 people found this review helpful 👍

  • 5/5 Cibele C. 1 year ago on Google
    (Translated by Google) Always treated with great attention and dedication by all of the clinic and the medical team. The process was very well supported and always well supported, and I was very happy with the result, as it is 25 kg less and with the goal of continuing with this new reality of life. I have always struggled with weight and recommend it to everyone! (Original) Sempre tratada com muita atenção e dedicação por todos da clinica e da equipe medica. O processo foi muito bem amparado e sempre bem suportado, e fiquei muito feliz com o resultado, pois são menos 25kgs e com meta de continuar com essa nova realidade de vida. Sempre lutei com o peso e recomendo a todos!
    2 people found this review helpful 👍

  • 5/5 Luis F. 3 months ago on Google • 8 reviews New
    Normally I don't leave reviews, but on this occasion I'm obliged to do so. This outstanding team of true professionals made me feel safe and at ease from beginning to the end. Very calm, organized and clean environment. Saying that this Clinic has high standards is an understatement. In the future I will not look for any other Clinic for Gastric related examinations. The receptionist Carina Oliveira was very polite and willing to help booking my appointment, bearing in mind that I'm not residing in Portugal. A big thanks to all Doctors, Nurses, Assistants and Receptionists. Luis Ferreira
    1 person found this review helpful 👍

  • 5/5 Gordon L. 11 months ago on Google • 6 reviews
    My experience was very positive: courteous professional staff, technicians and doctors. My results were received the same day.
    1 person found this review helpful 👍

  • 5/5 Monica R. 1 month ago on Google • 16 reviews New
    Clinic 5 ☆ . Quick in scheduling the exam and super attentive throughout the exam process.

  • 5/5 rosane s. 3 weeks ago on Google • 3 reviews New
    Great! From the service to making the appointment to the exam, impeccable!
    1 person found this review helpful 👍

  • 5/5 Neide S. 5 months ago on Google
    Lugar bastante agradável e calmo, a equipa acolhedora ,simpáticos e bastante profissionais... desde a recepcionista, a auxiliar , as enfermeiras e os médicos todos muito bons ....eu estava um pouco nervosa , o lugar e os profissionais que encontrei transmitiram me muita tranquilidade e assim foi a minha experiência bastante tranquila (fiz uma endoscopia ao estomago com anestesia)e depois do efeito da anestesia passar não senti nada a não ser no estômago uma leve dor (pois fiz também recolha de tecido estomacal para biopsia) recomendo a gastroclinic é excelente Parabéns a toda a equipa....
    1 person found this review helpful 👍

  • 5/5 Márcio e Carina s. 6 months ago on Google
    Desde a marcação até o momento da minha entrada para fazer o exame de colonoscopia nesta Clínica foi impecável, o atendimento e a recepção que tive nesta Clínica foi muito acolhedor, a atenção e simpatia da recepcionista Margarida , a Dra Raquel sempre muito educada e delicada comigo, a enfermeira Ana muito atenciosa e amável em todo tempo, eu estava com muito receio de fazer este exame, mas fui tão bem acolhida por todos que logo me senti segura e tranquila, quero também parabenizar pela organização e higiene desta Clínica!! Minha experiência foi maravilhosa, super RECOMENDO... Muito obrigado a todos, que Deus os abençoe com toda sorte de Bênçãos!!
    1 person found this review helpful 👍

  • 5/5 João Inácio L. 7 months ago on Google
    Já fui a boas clínicas em alguns países onde vivi mas esta superou todas. Desde a marcação de endoscopia e colonoscopia num prazo de menos de duas semanas pelo SNS, a atenção e simpatia da recepcionista e principalmente a rapidez, competência e empatia com o paciente da Isabel, da enfermeira Margarida, da Dra Raquel e do Dr Miguel. No exame ele já detectou um problema congénito familiar de difícil diagnóstico que minha filha tem mas eu não sabia que tinha também. E em menos de 24 horas já tinha o resultado no meu email. Recomendo muito esta clínica. PARABÉNS. PS: meu filho, que me acompanhou, permaneceu na sala de espera todo o tempo sem nenhum inconveniente.
    1 person found this review helpful 👍

  • 5/5 Luis T. 2 years ago on Google
    (Translated by Google) Great service, quick and clean. I loved the way they did the colonoscopy! (Original) Atendimento ótimo, rapidez e limpeza. Adorei a maneira como fizeram a colonoscopia !
    1 person found this review helpful 👍

  • 5/5 Marisa C. 2 years ago on Google
    (Translated by Google) I recommend Gastroclinic 100%! Very friendly and professional team and Dr Miguel is 5*! (Original) Recomendo a Gastroclinic a 100%! Equipa muito simpática e profissional e o Dr Miguel é 5*!
    1 person found this review helpful 👍

  • 5/5 Rita P. 3 weeks ago on Google • 12 reviews New
    I recommend it 100%. From booking to taking the exam, everything is exemplary. From the receptionists, assistants, nurses and doctors, everyone was super friendly, they explained everything that was going to happen, which gave us great security and peace of mind. Thank you very much to all the elements!!

  • 5/5 Karen K. 5 months ago on Google • 7 reviews
    Very professional handling and examination in a sterile environment. I was quite positively impressed with this clinic.

  • 5/5 Francisco José F. 5 months ago on Google • 6 reviews
    I recently had a colonoscopy at this clinic. I was very satisfied with all the service received. Right at the reception, I was very welcomed and explained about the procedures. The waiting room was pleasant and I was able to take the exam at the scheduled time, which was great. The nurse who attended to me explained the entire process step by step and answered all my questions calmly and in detail. Despite having general anesthesia, during the exam I felt comfortable and in good hands. The doctors revealed, while I was recovering, that there was nothing to fear, and a few days later I received the exam by email. All professionals were extremely dedicated and patient-centered. The hygiene of the place was also impeccable. Given my excellent experience, I give this clinic 5 stars. I recommend it to my friends and family. Congratulations on the great work! Francisco J. Ferrão

  • 4/5 Francisco C. 1 month ago on Google • 5 reviews New
    Very well attended. Booking two weeks in advance, when in other clinics it would take around two months. They can improve the IT aspect, sending the entire process previously provided via this route to the doctor, which in this case did not happen.

  • 5/5 Joaquim M. 1 month ago on Google • 4 reviews New
    I only have good things to say, from the appointment with all the detailed information about the procedures and preparation to leaving the clinic with the results in the email 5 minutes later. Endoscopy and colonoscopy. The entire team was very friendly, attentive and professional and the conditions also seemed very good to me.

  • 5/5 Jeziane Barbosa Silva (. 3 weeks ago on Google • 4 reviews New
    The entire team was very attentive.

  • 5/5 Isabel R. 7 months ago on Google • 3 reviews
    Very good treatment Very Good doctors and collaborators I recommend this clinic for gastro problems included obesity

  • 5/5 Sonia S. 5 months ago on Google
    Fiquei surpreendida com a atenção e profissionalismo demonstrado por todas as pessoas desta clínica (coisa rara de se ver pelos dias de hoje) assim que não podia deixar de expressar aqui o meu testemunho. Recomendo.

  • 5/5 alexandre S. 1 year ago on Google
    (Translated by Google) We all know that a clinical procedure is a long, exciting and sometimes frustrating road that starts long before the procedure. The emotions that we feel and that sometimes overwhelm us in such situations can make us very unstable and anxious. Fortunately, at this clinic, they know exactly what to do in each situation. Starting with the team that assists us at reception and going through the nurse Isabel who was absolutely incredible and was there for us users with an answer to all questions, to the entire professional team that carried out the procedures. These are the experts you want on your side! They know what they are doing, but even so, we all need a team that understands that this is a difficult and delicate process for each of us, and will help us to calmly overcome the whole situation. My personal experience at this clinic exceeded all my expectations regarding a public service. Thank you all. (Original) Todos sabemos que um procedimento clínico é uma estrada longa, emocionante e por vezes frustrante, que começa muito antes do mesmo. As emoções que sentimos e nos assoberbam por vezes, em tais situações, podem tornar-nos muito instáveis e ansiosos. Felizmente, nesta clínica, sabem exatamente o que fazer em cada situação. Começando pela equipa que nos atende na recepção e passando pela enfermeira Isabel que foi absolutamente incrível e estava lá para nós utentes com uma resposta para todas as perguntas, até a toda a equipa profissional que efectuou os procedimentos. Estes são os especialistas que você quer ao seu lado! Eles sabem o que fazem,  mas ainda assim, todos precisamos de uma equipe que entenda  que este é um processo difícil e delicado para cada um de nós, e nos ajude a ultrapassar toda a situação com calma . A minha experiência pessoal nesta clínica, ultrapassou todas as minhas expectativas no referente a um serviço de atendimento público.  Muito obrigado a todos.

  • 5/5 Mi B. 2 years ago on Google
    (Translated by Google) Very positive experience, the team was professional and friendly. (Original) Experiência muito positiva, a equipa foi profissional e simpática.

  • 5/5 Stephania M. 5 months ago on Google • 1 review
    I consider it a clinic with great potential, I loved everything, from the service to asking for clarification on how the exam should be carried out, indicating the health condition as well as the availability to find the best solution. The speed with which everything was handled, the evaluation of the requested exams, the quick availability of the diet that would have to be followed for a full colonoscopy as well as the fact that they called to remind me of the appointment and to check if everything was in a position to take the exam. It is this type of work that a person can rely on. Thanks!!! Zoila Arce
    2 people found this review helpful 👍

  • 5/5 Walt the L. 10 months ago on Google • 1 review
    Very friendly staff and medical procedure was successful and professional. A great experience
    1 person found this review helpful 👍

  • 5/5 samir p. 6 months ago on Google • 2 reviews
    It was awesome. And also the guidance, suggestion and consolation that they gave to me while during the exam. I am very satisfied. Especially thankful to the dr and nurses.
    1 person found this review helpful 👍

  • 5/5 Suelen A. 1 month ago on Google • 1 review New
    What to say about the gastroclinic? All I have to say is top top top, excellent service from the appointment, everything detailed in an explicit and concise way, patience, guidance, very enlightening, the face-to-face service, oh my god, very comforting, the nurses convey a lot of security and confidence, I had it for the first time and I loved everything until the exams, I had a lot of support, I was very cared for until I left the clinic, I can only thank the entire team who carried out the entire procedure with zeal and rigor until obtaining the results. For me a score of 1000000 I will happily recommend your services to friends, family. Congratulations 👌👌👌👌👌
    1 person found this review helpful 👍

  • 5/5 maia m. 2 months ago on Google • 2 reviews New
    I really liked the clinic, I can say it is excellent in every aspect! From the care to the nurses and doctors, the staff were professional, friendly and careful. Everything was explained step by step. I felt confidence and professionalism. Hygiene was also good and the place was comfortable. I recommend! Thanks again!

  • 5/5 Maria C. 5 months ago on Google • 2 reviews
    My father was at the Clinic last Tuesday having a Colonoscopy. And what I can say here is that the Father has never been treated so well! Dr. Miguel Afonso is a 5* DOCTOR, that is, he is an exceptional Human Being and who is in fact in the right profession, I just have to thank the entire team and not forget also the administrative part, they are very available, polite people , friendly and empathetic. I just have to thank everyone and say that we have been to several private clinics but we have never had such a good service as at Gastroclinic. Thank you very much and best wishes for success! Maria João

  • 5/5 josé p. 1 month ago on Google • 1 review New
    Everything excellent.

  • 5/5 Paula C. 3 weeks ago on Google • 2 reviews New
    I express my complete satisfaction with the clinic. The facilities are excellent, clean and well organized, providing a comfortable environment for patients. However, what really made the difference were the healthcare professionals. From the moment I entered the clinic until the procedure was completed, I was treated with exceptional kindness, professionalism and care.

  • 5/5 joaquim f. 2 weeks ago on Google • 1 review New
    Excellent clinic and exceptional service. It is recommended


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