Veterinary Clinic Alta de Lisboa image

Veterinary Clinic Alta de Lisboa

Veterinarian

😠 Avoid this clinic, this is nothing more than a business where the health and well-being of the animal is secondary. The objective there is to sell, as they wanted to sell me, an unnecessary €1000 surgery. A shame People often mention clinic,


Address

R. Helena Vaz da Silva 4C, 1750-429 Lisboa, Portugal

Contact

+351 914 729 271

Rating on Google Maps

4.20 (86 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 1 PM, 3 to 8 PM
  • Tuesday: 10 AM to 1 PM, 3 to 8 PM
  • Wednesday: 10 AM to 1 PM, 3 to 8 PM
  • Thursday: 10 AM to 1 PM, 3 to 8 PM
  • Friday: 10 AM to 1 PM, 3 to 8 PM
  • Saturday: 10 AM to 1 PM
  • Sunday: Closed

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Pedro M. 4 years ago on Google • 6 reviews
    Avoid this clinic, this is nothing more than a business where the health and well-being of the animal is secondary. The objective there is to sell, as they wanted to sell me, an unnecessary €1000 surgery. A shame
    5 people found this review helpful 👍

  • 1/5 Raquel O. 3 years ago on Google • 21 reviews
    After my kitten's sterilization surgery, she felt unwell, vomiting and refusing to eat, without moving... As soon as I could, I called the emergency number as the clinic was not yet open and was told to wait for the appointment in the afternoon and that it could happen and it was normal to vomit if the cat didn't do well with the medication....I insisted and went as soon as the clinic opened for an appointment but the doctor who was there was different and nothing linked to my complaints and suspicions regarding the medication. He administered another dose of medication again, which made it even worse!!! I decided not to wait any longer for a bad outcome....and I went to another vet who immediately said based on the symptoms that I had to go as quickly as possible to be seen!!! Conclusion...my cat was already in kidney failure and on the verge of death! She had to stay in hospital for almost a week and luckily at the other clinic they saved my cat! I will never return to Clinica Veterinaria da Alta de Lisboa, they demonstrated a lack of monitoring and care. And I will never know if they did something wrong during the operation that led to this situation! I paid a huge amount for the surgery and not even after complaining about the situation that had occurred did they have the decency of a possible refund of the money.
    4 people found this review helpful 👍

  • 3/5 Nuno G. 5 years ago on Google • 229 reviews
    Small space. No reason to complain considering just routine consultations.

  • 2/5 Dennis A. 8 months ago on Google • 16 reviews
    My dog ​​came out with two injured paws after his bath.
    2 people found this review helpful 👍

  • 4/5 Eugénio B. 8 months ago on Google • 188 reviews
    It is a very well situated clinic, with good, friendly and professional service.

  • 5/5 Ana C. 4 years ago on Google • 14 reviews
    I recommend them, excellent professionals. I have a Boldog with skin problems that were only resolved there.
    1 person found this review helpful 👍

  • 5/5 Liliana C. 3 years ago on Google
    (Translated by Google) Outstanding friendliness and professionalism. Thanks (Original) Simpatia e profissionalismo fora de série. Obrigada
    1 person found this review helpful 👍

  • 5/5 Ana Cristina C. 1 year ago on Google • 27 reviews
    Good service

  • 5/5 Dalila M. 1 year ago on Google • 5 reviews
    Great service, extremely polite and professional people!!! I highly recommend

  • 5/5 Adelia M. 2 years ago on Google
    (Translated by Google) Are spectacular in veterinary for exotic birds (Original) São espetaculares em veterinária para pássaros exóticos

  • 1/5 Sónia A. 2 years ago on Google • 1 review
    The worst clinic where I could place my animal. Their friendliness is a shame, they barely speak to patients and never give us concrete answers about the animal's problem. Not to mention the exaggerated prices, as in one day I spent €143 on less than anything, almost all of it on medication. The veterinarian refused to wean my animal, because on the day of the scheduled appointment I was unable to attend and booked it for another day. I got there and he did nothing, other than telling me that he would not be responsible for what might happen to my animal, in a very arrogant and haughty tone! I hate them!!!!!
    2 people found this review helpful 👍

  • 5/5 Fernanda A. 2 years ago on Google • 1 review
    I only have good things to say about this clinic and its team, they showed enormous attention and patience with my Billy, who had to undergo several treatments until he was cured of the tumor that appeared in his mouth in February this year. I have no words or way to thank them for all the times they reassured me and explained all the possibilities of the treatment, I feel like they were very honest with me and very transparent from the beginning and that is priceless. Fortunately, they managed to save my boy and I am eternally grateful from the bottom of my heart.
    1 person found this review helpful 👍

  • 5/5 Darina 1 year ago on Google • 1 review
    Very professional and friendly team!


Call +351 914 729 271 Open on Google Maps

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