Featured Reviews


Frequently mentioned in reviews: staff (84) hotel (72) stay (66) service (50) room (45) good (44) experience (42) helpful (31) great (26) clean (26)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Udbhav S. 1 year ago on Google
    I stayed for one night in July. The hotel was really good and everything feels luxurious. The staff was incredibly helpful and courteous. The hotel is also very conveniently located near the airport and some big shopping centers which was very helpful. The only strange thing I experienced was when I asked for a slightly late check out for just a couple of hours and they wanted to charge me more than half the cost of the room. Most places I’ve stayed at have honored such a request. Everything around this experience was great though so maybe they are just very strict on policy which felt a bit mechanic. Otherwise a very pleasant stay.
    5 people found this review helpful 👍

  • 5/5 NITISH H. 8 months ago on Google
    I had an exceptional stay at this hotel! From the moment I entered, the staff's warm welcome and attentiveness made me feel right at home. The room was immaculate and comfortable, providing a peaceful retreat after a day of exploring. The dining experience was equally impressive; the restaurant's ambiance was charming, and the culinary delights were a true gastronomic journey. The chef's attention to detail was evident in every dish, and the flavors were exquisite. The courteous and efficient service added to the overall enjoyment. Mr Chandan and Chef Krishna personally took care of all my dining requirements, thanks to them. I can't wait to return to this wonderful hotel for another unforgettable stay and dining experience!
    3 people found this review helpful 👍

  • 5/5 Amit M. 10 months ago on Google
    I recently had the pleasure of staying at the Holiday Inn in Aerocity, Delhi, and I must say it was a fantastic experience. The level of professionalism displayed by the staff was remarkable. From the moment I arrived, I was greeted with warm smiles and efficient service that continued throughout my stay. One aspect that truly impressed me was the delicious food served at the hotel's restaurant. The chefs clearly had a passion for their craft, as every meal I had was bursting with flavor and beautifully presented. Whether it was the local cuisine or international dishes, the quality was exceptional. Cleanliness is always a top priority for me, and I was pleased to find that the hotel was impeccably clean. The housekeeping staff did an excellent job maintaining the rooms and public areas, leaving no room for complaints. During my stay, I also took advantage of the hotel's salon and spa facilities. The salon services were top-notch, and I left feeling pampered and refreshed. The spa offered a range of treatments that were relaxing and rejuvenating, making it a perfect way to unwind after a long day of exploring. Overall, my experience at the Holiday Inn, Aerocity, Delhi, was nothing short of fantastic. The professional service, superb food, cleanliness, and excellent salon and spa facilities all contributed to a memorable stay. I would highly recommend this hotel to anyone visiting Delhi.
    3 people found this review helpful 👍

  • 5/5 Kathleen L. 2 months ago on Google • 47 reviews New
    Perfect hotel for the American traveler to Delhi. We are treated to amazing service from the moment we arrived. The staff is friendly and kept our luggage and arranged for car and driver to show us tourist sites before we checked in. The room was comfortable and clean, the breakfast buffet was delicious with a large selection. The gym has treadmill, elliptical and weight machines. The gym locker rooms have showers, sauna and steam room. We also visited the spa and had a high quality luxury couples massage. This location is close to Worldmark with fast casual restaurants as well as close to metro station. You will feel comfortable and well taken care of as a guest here!

  • 5/5 Akash S. 7 months ago on Google
    I recently had the pleasure of staying at here and it was truly a delightful experience. From start to finish, this hotel exceeded my expectations. The check-in process was smooth and efficient, and the staff were welcoming and accommodating. They made me feel right at home from the moment I arrived. The room was spacious, clean, and beautifully decorated. The bed was comfortable, ensuring a restful night's sleep. The amenities provided, including toiletries and in-room coffee, were of high quality and greatly appreciated.
    2 people found this review helpful 👍

  • 5/5 Abhineet V. 8 months ago on Google
    I recently stayed at the Hday Inn New Delhi International Airport and had a wonderful and nice experience. The hotel's proximity to the airport made it incredibly convenient for my travels. The staff was exceptionally friendly and accommodating, ensuring a smooth check-in process. The room was spacious, well-maintained, and equipped with all the necessary amenities. The comfortable bed and blackout curtains ensured a good night's sleep. The cleanliness of the room and the hotel premises was impressive. The hotel offers a variety of dining options, and I was pleasantly surprised by the quality and variety of food available. The buffet breakfast had a wide selection of dishes to choose from, catering to different tastes. The hotel's facilities, including the fitness center and swimming pool, were well-kept and provided a nice way to unwind after a busy day. The business center was also convenient for any work-related tasks. One aspect that stood out to me was the exceptional customer service. The staff went above and beyond to make sure I had a comfortable stay. They were attentive to my needs and were always ready to assist with any queries. Overall, my experience at Holiday Inn New Delhi International Airport was excellent. The combination of convenience, comfort, and attentive service made my stay memorable. I would highly recommend this hotel to anyone visiting Delhi, especially if they are looking for a convenient airport location without compromising on quality.
    2 people found this review helpful 👍

  • 5/5 Yash G. 4 months ago on Google
    I recently stayed at Holiday inn and had an exceptional experience. From the moment I walked in, I was greeted by the friendly and accommodating staff who made check-in a breeze. The room was immaculate and beautifully decorated, providing a cozy and comfortable stay. The food was exquisite, showcasing a variety of flavors and expertly prepared dishes. Moreover, the staff's attention to detail and their willingness to cater to dietary preferences made the experience truly memorable. I'm already looking forward to my next visit!"
    2 people found this review helpful 👍

  • 5/5 George M. 3 months ago on Google • 10 reviews New
    A maximum of 15 minutes drive from Delhi International Airport, you can rest, dine, relax - in a very good environment, at an affordable price. As soon as you enter the hotel, you will be greeted by very attentive staff who are ready to help you in any way they can. The reception staff is also very polite and attentive. The hotel rooms are quite large, very clean and comfortable. In the hotel you can also visit the restaurant (where the polite staff will treat you with delicious food) and the bar. The hotel has a spa and a swimming pool.
    1 person found this review helpful 👍

  • 5/5 Abhi S. 5 months ago on Google
    My family and I loved our experience. The bedrooms were clean and tidy, and the food was fresh and delicious. However the best part by far is the customer service. The people here were very friendly and genuinely treated us with the utmost respect. I got carried away talking to Aakash and Sanjeev in a nice conversation. And the best part of our stay was the surprise birthday gift they gave my wife. Overall I cannot recommend this hotel enough, truly one of the best experiences I’ve ever had.
    1 person found this review helpful 👍

  • 1/5 Naeem I. 2 years ago on Google
    very bad experience from the front end desk at the time of check in and check out. the entire staff in the property were rude and arrogant. honestly they have no clue what they are doing. the room were dirty, not sanitized, bed spread were used, pillow case were used one, very dirty room allocated, not welcomed ihg member. Bluetooth speakers are not allowed some reason had a drama on the same. filthy food served in the room if possible i will share photos as well. overall i believe they should think to accept guest at this point of time. property are poorly maintained and staffs are not friendly or helpful. am sending a detailed email to ihg as well. please guys wake up and guest expect a minimum hospitality. how poorly are you managing your guest. pathetic experience.
    1 person found this review helpful 👍

  • 2/5 Captain Amanpreet singh o. 2 years ago on Google
    Stayed for 10 days. Food was served in room as I was in quarantine before taking international flight. Quality of food was not good and below par as per 5 star hotel standards. Room was ok. cleaning Staff was friendly. For any other work or queries you had to call 2-3 times to get things sorted out. Overall average hotel compared to the amount they are charging. Many good hotels available near by. Hope they do justice to there high prices.
    1 person found this review helpful 👍

  • 5/5 Kapil S. 1 year ago on Google
    The hotel was really good and everything feels luxurious. The staff was incredibly helpful and courteous. The hotel is also very conveniently located near the airport and some big shopping centers which was very helpful. The only strange thing I experienced was when I asked for a slightly late check out for just a couple of hours and they wanted to charge me more than half the cost of the room. Most places I’ve stayed at have honored such a request. Everything around this experience was great though so maybe they are just very strict on policy which felt a bit mechanic. Otherwise a very pleasant stay.
    1 person found this review helpful 👍

  • 5/5 arshia m. 1 year ago on Google
    My stay at Holiday Inn Hotel was great and I really appreciate the hospitality of the front desk staff as well as the room service staff. They were helpful and made sure to check up on me from time to time and ask me if I needed anything. The food was amazing and fresh. Rooms were pretty clean and the staff was so courteous that they allowed me to check-out a bit late. Also, Jessica greeted us very sweetly and I was happy with her service and she cleared my doubts regarding my booking too. Will definitely stay here if I ever come to Delhi again.
    1 person found this review helpful 👍

  • 3/5 Michael L. 4 months ago on Google
    Great rooms. Convenient. BUT their understanding of service is long on signalling and short on performance. They essentially kidnapped my luggage on arrival, refused to let me bring the bags to my room myself, and then took 30 minutes and 3 phone calls. I needed my medication. What i got was a "show" about how much they "cared." Much prefer the andaz around the corner.
    1 person found this review helpful 👍

  • 5/5 Twinkle P. 1 month ago on Google • 18 reviews New
    The staff was so helpful! They assisted us with everything and helped arrange courier for our packages and held our bags. The staff also made special meals for our guest who had dietary restrictions. Def stay here for staying near the airport.

  • 2/5 Harshita S. 1 month ago on Google • 4 reviews New
    Poor experience, The staff was not at all responsive. A lot of to and fro was required to get a cab booking done. Also the room size was pretty small. I would recommend other hotel in aerocity, Which will cost same (Might cost cheaper)

  • 5/5 Haris F. 2 months ago on Google • 3 reviews New
    Comfortable Accommodation: The room was spacious, well-maintained, and provided a comfortable atmosphere. • Polite Staff: The staff members were generally polite and accommodating, making check-in and check-out hassle-free. • Convenient Location: The hotel's location was convenient, with easy access to [local attractions/public transportation

  • 5/5 Raj g. 5 months ago on Google
    We stayed @holiday Inn for a day and our experience was wonderful, especially food. authentic Indian food. Dinner and breakfast it's just top of the world. Indian cuisine. Staff members are super helpful, chandan and everyone of them including dining staff ,reception staff,housekeeping staff they are highly qualified and professional. They knows how to talk to the customers star⁵ in very field . Keep it up . If we stayed in delhi we love to stay in holiday Inn. Excellent customer service. Thank you for the amazing hospitality. Love to all.

  • 5/5 Jonathan F. 9 months ago on Google
    Located bang opposite the Airport the Holiday Inn is an excellent hotel for short stays. The staff if pleasant and ever helpful. The breakfast spread is good and has excellent attention to detail by the staff. A special mention of Sourav at the breakfast service who made our stay even more memorable. Will definitely be back

  • 5/5 Nitesh M. 9 months ago on Google
    An amazing hotel! full of beautiful art works, delicious food, wide outdoor space and sophisticated indoor halls. The staff was super nice and dedicated to give us the best experience possible- so they went far and beyond to answer any request we had. Located next to the airport which was relevant for us. Would highly recommend anyone to go and enjoy some time in this gorgeous place

  • 5/5 Sahil M. 6 months ago on Google
    I had a delightful dining experience at the hotel's restaurant last month! The food was exquisite, with a wide range of delicious options to choose from. The ambiance was lovely, creating the perfect atmosphere for a memorable meal. The staff was attentive and made me feel right at home. I can't wait to return for another culinary adventure!

  • 5/5 Amjad A. 10 months ago on Google
    I recently stayed at Holiday Inn Delhi Aerocity and it was a truly fantastic experience. The hotel's location is ideal, providing easy access in and out of the city without having to deal with heavy traffic. The cleanliness of the hotel was impeccable, and the staff ensured a comfortable and hygienic environment. The facilities were excellent, offering everything from a well-equipped fitness center to a rejuvenating spa. The service provided by the staff was exceptional, with their attentiveness and friendliness making the stay even more enjoyable. The food selection was outstanding, with a wide variety of delicious options to choose from. Overall, I highly recommend Holiday Inn Delhi Aerocity for its convenience, cleanliness, exceptional service, and great food selection.

  • 5/5 Sourav G. 9 months ago on Google
    I had the pleasure of experiencing an extraordinary stay at a centrally located hotel. From the moment I arrived, the warm and genuine hospitality made me feel truly welcome. The hotel's elegant design, attention to detail, and immaculate rooms provided a luxurious oasis. The staff's impeccable service, offering personalized recommendations and going above and beyond, elevated the experience. The exquisite on-site dining, fitness center, and spa facilities added to the overall indulgence.

  • 5/5 jill g. 6 months ago on Google
    We recently organised our event and I had a wonderful experience. The staff was extremely friendly and helpful, the rooms was clean and comfortable, and the lunch was delicious. I especially appreciated the hotel's location, which was within walking distance of many of the city's most popular attractions. I would definitely recommend this hotel to anyone looking for a great place to stay and for organizing any events..

  • 5/5 Naman G. 9 months ago on Google
    Very good ambience and a great group of friendly staff. “Great hotel with excellent service. The room was very well kept by housekeeping, very spic and span and clean and sanitized. Of course it gave great assurance during these times. We ordered Veg Biryani which was very well made and excellently served.”

  • 5/5 Richa 1. 1 year ago on Google
    An amazing hotel! full of beautiful art works, delicious food, wide outdoor space and sophisticated indoor halls. The staff was super nice and dedicated to give us the best experience possible- so they went far and beyond to answer any request we had (and we had a few special ones). Located next to the airport which was relevant for us but not necessarily representative of Delhi. Would highly recommend anyone to go and enjoy some time in this gorgeous place.

  • 5/5 Savvy A. 6 months ago on Google
    This hotel has excellent location, close to airport and metro station, which makes commuting around Delhi piece of cake. The rooms are clean and staff are very friendly. I really enjoyed their dining services. Staff like Saurav make my day by serving with a smile. The food is delicious and the spread quite wide. Would love to stay here again.

  • 5/5 Gulshan A. 9 months ago on Google
    We’ve had the pleasure of staying in The Westin twice and it indeed has been a wonderful experience. Couldn’t ask for more at the given competitive price and amenities. The morning breakfast buffet is awesome and I wouldn’t change a thing. I love how they’ve become plastic free and water bottles are now sealed glass bottles as well. The housekeeping staff and hotel/

  • 5/5 K K M. 4 months ago on Google
    Top class hotel and restaurant. Amazing hotel. I stayed in this hotel for 3 nights and all staff members made me feel at home. Room was spacious and clean. Bed is comfortable. Staff at the reception very helpful and staff at the restaurant friendly. Breakfast and dinner in the restaurant is top quality. Every evening something different. All top class!

  • 4/5 Ramit Ashutosh M. 3 months ago on Google New
    Room was spacious but the lighting was not enough in the room. The check in experience was not great. There was not enough staff to handle the number of people coming for check in. The people in the queue were impatient and not considerate of others in the line. Breakfast experience was good and they had a lot of options. The staff did apologize for the inconvenience.

  • 5/5 Abhay P. 3 months ago on Google New
    Good vibes and great service at Holiday Inn! The friendly staff and well-furnished rooms create a pleasant atmosphere. The 24-hour service ensures you're always taken care of. Thumbs up for a positive experience!

  • 5/5 Sahib H. 3 months ago on Google New
    Just had an amazing stay at Holiday Inn Aerocity! The staff here is pure gold, from the warm welcome at check-in to the helpful assistance throughout. Affordable luxury and unbeatable service. Kudos to the entire team for making my stay memorable.

  • 4/5 Eva H. 3 months ago on Google New
    Food amazingly tasty to be in a large hotel. Service at dinner perfect. Thank you Nikki for friendly and good service and even helping to read when a pair of glasses were missing. Breakfast buffé also very good. Happy I came here after my first Delhi night at a horrible place not far from Aerocity.

  • 5/5 Pooja C. 3 months ago on Google New
    The location is perfect if you need to stay near the Airport, quick and easy transfer. The service and appearance of the hotel lobby and reception was fantastic and inviting. Breakfast was amazing with lots of varieties. One of the best experience and definitely recommended to all.

  • 5/5 Vikas M. 3 months ago on Google New
    Great location, don't need to leave airport!! Rooms are good - just a little small for 4 people and can host only 2 per room. The staff was professional and courteous. Restaurant was great too with great included breakfast and awesome a la carte for other times. Our stay here made our trip quite comfortable.

  • 5/5 Sankar L. 4 months ago on Google
    Abhay at breakfast sessions was superb and increased the hospitality quotient. Taste of food was good though spread can be improved. Rooms are good with in-house coffee / tea and 4 bottles of water. Overall satisfied during my 2-night stay...

  • 5/5 Nishant K. 4 months ago on Google
    Recently I had the pleasure of staying here. The hotel's accommodations were luxurious, offering a perfect blend of comfort and sophistication.The hotel staff deserves commendation for their warm hospitality and attentiveness. From check-in to check-out, they went above and beyond to make me feel welcome, addressing any inquiries promptly and with a genuine smile.

  • 5/5 Isha K. 6 months ago on Google
    I had a fantastic stay at this hotel! The staff was incredibly friendly and accommodating. The room was spacious and clean with a breathtaking view. The amenities were top-notch, and the food at the on-site restaurant was delicious. I can't wait to return for another wonderful experience. Highly recommended!

  • 5/5 Josephine L. 4 months ago on Google
    highly convenient location. we checked in at 4 am after a late-night flight and received excellent service from the staff despite the late timing. the buffet had a lot of variety and the food was great overall! appreciate the service from our waiter Abhay who was very friendly, and the chef Sunder who invited us to share our feedback.

  • 4/5 Daniel H. 4 months ago on Google
    The location is perfect if you need to stay near the Airport, quick and easy transfer. The service and appearance of the hotel lobby and reception was good and inviting. Unfortunately upon arriving at our room, we noticed a strong smell of damp, and the bathroom overall finishing could be better. In addition there was no TV channel guide, so difficult to locate any international English speaking news channels.

  • 5/5 Sanjeev K. 4 months ago on Google
    The hotel have such a great staff, absolutely pure love from all employees, from the bottom to the top. They try to meet all your needs and do everything to help you. The rooms are humble, but works fine. If you're looking for a good cost x benefit relationship, this is the place to go!

  • 5/5 Manish S. 4 months ago on Google
    really had a pleasant stay. Quick response from the team. Everyone wished with happy smile on their faces from house keeping to reception staff. I am only disappointed with the sandwich taste. Breakfast is very good.

  • 5/5 John D. 4 months ago on Google
    This hotel has excellent location, close to airport and metro station, which makes commuting around Delhi piece of cake. The rooms are clean and staff are very friendly. I really enjoyed their dining services. Staff like Saurav make my day by serving with a smile. The food is delicious and the spread quite wide. Would love to stay here again.

  • 5/5 Vickie B. 5 months ago on Google
    What a delight to walk through the doors of the Holiday Inn after having to cut our holiday short through illness. I didn't feel very healthy but being in such a nice clean friendly environment worked wonders. The food was so delicious that morning I will never forget it. The room was clean, pillows were heaven in a bag. All the linen was crisp and white. I booked a Spa treatment which was amazing too. Every member of staff that we met were very attentive. I am so disappointed we are missing sharing the Diwali festival of light this evening. Special mention to Bahay in the restaurant, I can see he is very efficient, took time to understand and very helpful to others. Also the lady (ashamed to say cant remeber her name) who treated me in the spa. Excellent!! All the staff are a credit to the hotel not one let it down. HAPPY DIWALI

  • 5/5 Deepika GM - Prathibha B. 5 months ago on Google
    really had a pleasant stay. Quick response from the team. Everyone wished with happy smile on their faces from house keeping to reception staff. I am only disappointed with the sandwich taste. Breakfast is very good.

  • 5/5 MIHIR S. 5 months ago on Google
    We are booking Holiday Inn Delhi since 6 months for our clients, but we had zero complaint from our client for this hotel. We strongly prefer to book Holiday Inn Delhi Airport for your frequent travel near to airport. Staff is very supportive and very helpful, services is also very good and location is also good. So all in all please go and book you stay at Holliday Inn Delhi Airport.

  • 5/5 Jitendra N. 2 years ago on Google
    Been here twice. Excellent hospitality. The room was really clean and spacious. Nice job by room service department. Staff was very responsive and helpful. The food at the restaurant was really nice. Would highly recommend.

  • 4/5 Isha P. 2 years ago on Google
    The building is in Aerocity. From Airport you can simply take the metro to the aerocity metro station and it's at the walkable distance of 5 mins only. It provides the exact facility as it brand name suggests. Nothing more , nothing less. The breakfast buffet is also very wide, well serviced and tasty. Recommended. One can definitely have great, happy, satisfied stay here.

  • 5/5 Neeraj B. 9 months ago on Google
    During my second stay at the Holiday Inn, I was pleasantly surprised by the exceptional facilities provided. It surpassed all my expectations and I was very impressed. The breakfast offerings were truly outstanding, with a wide array of choices that catered to every taste. Moreover, the staff members were not only humble but also very attentive to my requests. It was a great stay and I would wholeheartedly recommend this hotel to anyone seeking a guarantee service and an unforgettable stay.

  • 5/5 balraj s. 2 years ago on Google
    The service was excellent.The staff was helpful and friendly. The location suited us perfectly as it was in a quieter part of Delhi and not too far from the airport. It was great value for money. Close to Metro Station in a quiet area of Delhi

  • 5/5 Juie M. 2 years ago on Google
    Staying at holiday inn is always a pleasurable experience, irrespective of the city. I love the vibe, the ambience, the food and the rooms. Their service too is impeccable. Overall, I am a very satisfied guest! Oh, the vibe is that of a 'holiday' true to their name!

  • 5/5 Irshad A. 2 years ago on Google
    I strongly recommend this hotel. Service is awesome even in covid time with less staff, Nature of the staff is very good! Specially, thanks to Mansi she was very helpful.

  • 4/5 Prateek H. 2 years ago on Google
    we had a very nice and pleasant stay at Holiday Inn. The property is aptly located, decently maintained and the staff provide very prompt service. We enjoyed both the breakfast and Dinner buffet which were not only good but provided ample options as well. Additionally the hotel staff were considerate enough to cater to our request for no garlic/onion food. Would recommend the property to anyone for a hospitable stay.

  • 4/5 Jaspreet N. 2 years ago on Google
    We loved our stay for one night. Location is perfect, it is right next to where the action is. You should opt for a room facing the market. You'll see people enjoying outside. Food is nice at Viva restaurant. Room size is OK considering the price and it was well maintained and clean.

  • 5/5 N S. 2 years ago on Google
    Customer service was excellent. Stayed in transit from my international flight to domestic next day. Simran at front desk checked me in and out. She was most helpful in arranging my taxi ride to airport and during check out process. Rooms were clean, and covid papers were properly checked before any guest was checked in. Hotel was also sterilized as much as one could see. Morning free breakfast was on par with a 5 star hotel in india. Room was a bit smaller than i expected, but close proximity to airport and the security made up for that.

  • 5/5 MUKESH K. 2 years ago on Google
    This is a great option if you want to stay near the airport area.The front office staff is also good. And give the best service to the guest. Always smile on face. Especially the check in process is very nice and fast.. I'll make sure I check it out again.. “Thanks to all Front desk Staff” “Food was also good & tasty.. service is very fast.. “

  • 1/5 Rushabh S. 2 years ago on Google
    Would not recommend this place at all if you have friends visiting. Been to multiple decent hotels and this was perhaps the awkwardest experience at a Holiday Inn. A friend of mine checked in around midnight after her flight landed. As we were trying to go up to the room, we were told there is a policy where guests are not allowed in rooms after 10 pm unless of course, you pay extra fees to be enlisted as an occupant. Not sure how the extra fees would matter considering I wasnt staying the night and wasn't eating breakfast. The manager was strict in enforcing this policy however nonsensical it was. This policy is stupid and exploitative for multiple reasons, A) Not sure what they are trying to protect with a time duration especially when we assured them I would return back keeping my identity card w them. B) It's a freaking hotel in 'Aerocity' where people arrive and depart at odd hours. C) If "Covid" is their reason, not sure how having me dine in their mosquito infested lobby was any better. While I appreciate hotels going the extra mile for safety, this was plain stupid. I will actively discourage people from staying here.

  • 5/5 Mareek S. 2 years ago on Google
    I can't say enough about this hotel and staff. Saved my bacon when I missed my flight back to Manchester, England. Great staff, friendly and great hospitality. I will definitely be booking a stay here next time I visit Delhi.

  • 5/5 Binay M. 2 years ago on Google
    Had lunch with my college mate in @HolidayInn Aerocity, New Delhi last week and it was undoubtedly an awesome experience. Both food and hospitality of restaurant staffs were fabulous. It makes one immensely happy when there’s a value for money. My rating 5/5.

  • 5/5 Madhu R. 2 years ago on Google
    The stay at holiday inn was awsome.. not only the food but the cleanliness n safety measures being followed by hotel is really appreciable.. the viva restaurant in the hotel is a nice place to dine n the service provided there specially by Mr Manish negi was excellent…we will love to visit again here…thanks to the entire staff

  • 5/5 Abhai B. 2 years ago on Google
    It was a comfortable stay. Buffet breakfast was good with variety. Staff behaviour was polite, responsive and courteous. Room was well kept. Any request was promptly attended. I will mention Mr Soban from housekeeping services for the excellent service and behaviour. Mr Mahendra was very prompt and responsive in Buffet breakfast and served as excellently. Overall satisfying stay. Thanks

  • 5/5 S.A M. 2 years ago on Google
    Food was excellent and the service provided by F&B staff was up to the mark. Staff was very cooperative, and hotel is following all the covid protocols, ensuring the safety of their guests. Will surely visit again.

  • 4/5 Rajeshwari S. 2 years ago on Google
    Our overnight stay was comfortable. The rooms are clean and basic amenities were available. Staff at the entrance was good and helpful. The check-in was slow and the reception area was crowded. Overall a great place for short stay.

  • 4/5 Manish V. 2 years ago on Google
    Overall stay was good apart from check in process which is slow and crowded counters. In spite of informing in advance at the time of booking regarding king size bed, my room was not ready at 9 pm and front office offered me twin bed room but when I denied an another room was given to me by the manager on duty instantly so I don't know why it was denied by the check in staff. Good food and buffet spread is quite good. Attentive and helpful staff and appropriate Covid-19 protocols.

  • 5/5 SYED NADEEM S. 2 years ago on Google
    Viva all day dining..... Mr Chandra Kant Bhatt is an excellent host. Holiday Inn has hired some very competent people out there.... Keep it up 👍

  • 5/5 Ebenezer L. 2 years ago on Google
    The best stay as always! I've been coming here quite often lately due to its service and how well they maintain everything. Holiday Inn is that one place that has always met my needs! Being stayed in several hotels, this specific hotel knows what their customers need! With their staff always available and friendly and the availability of amenities that would make you feel like if you're at home! Would definitely recommend it for a comfortable stay! The staff personally ensures that all that you need is taken care of. For me, customer service is something that is very important wherever I go and they surpass the level of customer service. If you're planning a stay here, you definitely should and since it is located near WorldMark, you would have plenty of other things available for you here.

  • 5/5 Swapnil K. 2 years ago on Google
    Well maintained and sanitized facility. Rooms were clean, staff was helpful. Food was good but little overpriced.

  • 5/5 Karan B. 1 year ago on Google
    The purpose of writing this feedback is to compliment your hotel staff for their wonder service. Thanks to JESSICA for making it such a comfortable stay at your hotel. I was attended with utmost warmth despite the peak season. Every need was catered with utmost perfection.. She has always been very attentive and helpful. Her kind gesture and hospitality has always been beyond satisfaction. I truly feel like a guest and not just a regular customer. And I would like to visit your hotel again for this outstanding experience.

  • 4/5 Thulasiraman M. 2 years ago on Google
    Good hotel for stay and dining. They will also provide pickup and drop for our destiny to hotel. Clean and well maintained. Covid 19 protocols strictly following.

  • 5/5 The Gamer H. 1 year ago on Google
    Wonderful location📍 & the ambiance of hotel is so good that you would like to visit again and again!!! Food is delicious, Great variety in buffet too. Rooms are nice. Swimming pool 🏊 is also good.The Mini Gym is superb.. SPA - must try!! 😍 I'd love to stay there again on my next visit to Delhi. ❤ #Holiday Inn🤛

  • 5/5 SADDAM H. 1 year ago on Google
    The hotel was really good and everything feels luxurious. The staff was incredibly helpful and courteous. The hotel is also very conveniently located near the airport and some big shopping centers which was very helpful. The only strange thing my experience was excellent . Most places I’ve stayed at have honored such a request. Everything around this experience was great though so maybe they are just very strict on policy which felt a bit mechanic. Otherwise a very pleasant stay. Prerna was helpful

  • 5/5 Naman C. 1 year ago on Google
    My stay at Holiday Inn Hotel was great and I really appreciate the hospitality of the front desk staff as well as the room service staff. They were helpful and made sure to check up on me from time to time and ask me if I needed anything. The food was amazing and fresh. Rooms were pretty clean and the staff was so courteous that they allowed me to check-out a bit late. Also, Jessica greeted us very sweetly and I was happy with her service and she cleared my doubts regarding my booking too. Will definitely stay here if I ever come to Delhi again.

  • 5/5 Shristi S. 1 year ago on Google
    The stay was excellent. Every process was smooth enough like check-in ,check-out. The staff were very courteous quick. Really appreciate their behaviour. Rooms were clean and well mannered when I was checked-in. Room service was also great and it seemed like the services managed by the interns but they were dealing greatly. Overall experience was nice.

  • 4/5 Raghav B. 1 year ago on Google
    We booked the suite room and the room size was large! It had a good pool view with all the amenities you expect! The check in procedure look longer than we expected but finally we had our choice of room! They have a few restaurants in the lobby area which was convincingly good and we found tables easily even though the hotel had a bit of rush! It's very easily accessible if you are looking for hotels near the T3 airport. Over-all a good stay!

  • 5/5 Simran J. 1 year ago on Google
    This is a great option if you want to stay near the airport area.The front office staff is also good. And give the best service to the guest. Always smile on face. Especially the check in process is very nice and fast.. I'll make sure I check it out again.. “Thanks to all Front desk Staff” “Food was also good & tasty.. service is very fast.. “ This Only things i expect from a hotel to give the 5 Star ⭐

  • 5/5 Nida S. 1 year ago on Google
    Strongly recommend if you want to have a dreamy and a good time! Amazing property with a very picturesque view. Richness endowed property with best restaurants to have a lavish meal and stay with your friends and family. We went for dinner and had a gala time. The hospitality was top notch, best of all the luxury hotels in the city I have been too. The buffet spread is drool worthy. Each and every item they had put was simply delicious. I couldn't resist myself at the dessert counter. I must say that staff of restaurants was very kind and generous and left no stone unturned to provide us the best experience for that evening. They truly made our evening memorable and also got us a cake for my friend's birthday. Such a sweet gesture. Truly recommend visiting once.

  • 5/5 Anshul J. 2 years ago on Google
    The staff is very polite and courteous. They made our stay very pleasant. The hotel rooms are facilities are also the best.

  • 1/5 Breanna K. 1 year ago on Google
    The front desk man insisted on "upgrading" us for free, but in the end we were charged more. Yet, this upgrade, was the worst smoke-smell filled room and hall I've ever experienced, and only had one bed, not two. We paid for two double rooms for 6 people. When we went back down to have the room changed, he said he could only downgrade us to rooms with one bed. It seemed like customers fight with him a lot because he was firm, unapologetic, and frankly seemed incapable of understanding what he did. It was 1am, and we had children. Our friends who were meeting us there, had to sleep in the airport. On the upside, the breakfast buffet was stellar, with excellent service. I'd definitely eat there, but will never sleep there again.

  • 5/5 Gautam J. 1 year ago on Google
    These guys deserve a 5 star rating! Their airport pick up and drop off service was fantastic, the driver was very helpful and courteous and was waiting for us for pick at 3AM at T1 arrivals as expected! The front desk staff are wonderful and helpful as well. And lastly the breakfast was fantastic and enjoyable. Thank you for the pleasant experience, it means a lot!

  • 5/5 Scott K. 1 year ago on Google
    Great hotel and location. The staff is wonderful and very polite. The rooms are comfortable and quiet. The hit restaurant is fantastic with both a huge buffet and menu options. I always have an easy time with my airport transfers, the front desk staff is very helpful and they can also arrange cars for local sights. Supriya from the management team is an absolute delight, very helpful for any travel needs you have. She is always there to great you and make you feel welcome at the hotel. Looking forward to my next stay in July.

  • 5/5 shreeprabu r. 2 years ago on Google
    Excellent stay, comfortable and wonderful hospitality. Breakfast is the best in the hotel, don’t miss it. I must say I tried everything in breakfast as we stayed 3 days and I couldn’t falter anything, exceptional breakfast service.

  • 1/5 Preetpal M. 2 years ago on Google
    One of the worst experience. They charged us twice for single room. We paid for the room and checked-in everything was okay-ish. 4 hours after checkout they again charged us. The very next day i reached the hotel to talk about the issue & a refund but they refused to even hear my plea. Only after i refused to give in, one of their representatives had a discussion with me at length but that too without any solution. They just refused to refund the money saying that it is all done by the system & they can't do anything about it. Now a legal route shall be opted but please be careful with your payments & prefer cash if possible with them. Disgusting service. There are also some other issues that i faced with the hotel but the fraud of this kind is simply unacceptable.

  • 4/5 Satyam S. 2 years ago on Google
    Loved it..!! Everything was amazing about this property, staff was polite and supportive. They treated us nicely and was there throughout. There was a tall girl at the hotel with an amazing smile who gave us the best hospitality ever. We would recommend this property to everyone.

  • 5/5 Ankur K. 2 years ago on Google
    Nice and tidy place. Room Corridors are clean and sanitized. Staff polite and efficient. Great ambience. Overall an awesome experience Excellent room cleaning especially Mr. Vashisht by house keeping department

  • 5/5 Shubhankar C. 2 years ago on Google
    Nice and tidy place. Food is awesome. Room service is good. Corridors are clean and sanitized. Staff polite and efficient. Great ambience. Overall an awesome experience.

  • 4/5 vibhuti b. 2 years ago on Google
    Amazing experience..!! For me hygiene and staff’s attitude is very important, and they are quite professional when it comes to hospitality. What made me happy was their staff and their understanding of client’s need. I didn’t expect them to be this great but they indeed are. Keep up the good work guys…

  • 4/5 Harjinder S. 2 years ago on Google
    One of the best hotels to stay in Aerocity, Holiday Inn gives you a pleasant stay experience through the services of their courteous staff. Breakfast buffet was good and full of options. The hotel also takes care that everyone wears a mask while roaming in the common areas. The only thing we didn't like was the view from our room, and the hotel obviously is not responsible. Pool area was good but people were not allowed to go around it due to may be covid restrictions.

  • 4/5 Alain B. 3 months ago on Google • 1 review New
    Hotel lobby is bright and breakfast was excellent. Hotel room was clean and quiet Check in extremely pleasant and helpful. However we arrived at 10pm and did not get our requested room. We were promised a roll away bed but it was never sent. We hoped to get to bed after a long flight and did not ask for it as it was after midnight and we were ready to turn in. A room for three should be prepped for three. Only 2 towels were provided. We had made reservation months in advance, and a prepaid rate. We managed the one night with a king bed and a small sofa.

  • 5/5 pallabi c. 2 months ago on Google • 2 reviews New
    We came after 10 years and stayed here.,,,,,, not only the stay is pleasant but the food and hospitality is amazing. Saurav is one of the servers and he helped us a lot with my son being sick and getting him light food! Chef Sundar was amazing… he made us a chocolate pastry last minute for my anniversary. He also make sure the we liked it and food was good …..Overall the staff were amazing and very welcoming and Indian hospitality in a different level:)

  • 5/5 Amir N. 2 months ago on Google • 1 review New
    No issues, clean rooms, great service at the desk for transport to and from the airport. Staff very welcoming and friendly, good selection at the breakfast. Loads of staff to look after all my needs. I highly recommend this hotel as a place to stay when waiting on a flight. Rooms were very clean and tidy, floor supervisor on the 3rd floor asked about the room and were we happy.


Call +91 11 4222 2000 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Radisson Blu Plaza Hotel, Delhi Airport image
1
Radisson Blu Plaza Hotel, Delhi Airport
Hotel
Warm hotel offering free breakfast & Wi-Fi, plus 4 gourmet restaurants & a therapeutic spa.
4.60 (41.7K reviews)
Le Méridien New Delhi image
2
Le Méridien New Delhi
Hotel
Elegant, gothic-style lounge bar at a luxury hotel offering cocktails with plates of finger food.
4.50 (29.3K reviews)
Taj Palace, New Delhi image
3
Taj Palace, New Delhi
Hotel
Polished quarters in a luxe hotel featuring 4 restaurants, a bar & an outdoor pool, plus a spa.
4.70 (29.2K reviews)
The Lalit New Delhi image
4
The Lalit New Delhi
Hotel
Sophisticated rooms & suites in a posh lodging featuring 6 eateries, a nightclub & a spa.
4.40 (28.4K reviews)
ITC Maurya, a Luxury Collection Hotel, New Delhi image
5
ITC Maurya, a Luxury Collection Hotel, New Delhi
Hotel
Upscale hotel with posh rooms & suites, as well as 5 restaurants, 2 bars, an outdoor pool & a spa.
4.70 (26.9K reviews)
Last updated:
()