ExperienceSaga - Balloon & Birthday Decorations, Kids Birthday Decor, Candlelight Dinners & Surprise Planners image

ExperienceSaga - Balloon & Birthday Decorations, Kids Birthday Decor, Candlelight Dinners & Surprise Planners

Event planner

😠 Worst experience ever…Booked a poolside candle light dinner at Japyee Siddharth 5 star property for birthday celebration but because of the awful service and complete mismanagement even we could not cut the cake because the cake was completely smashed and was not in the condition to get cut. A beaut... People often mention experience, service, decoration, saga, Experience, decorator, good, Saga, beautiful, birthday,


Address

42/W8 First Floor West Patel Nagar Main Patel Road Next to Metro Station, opp. Pillar no. 232, above Vijay Sales, New Delhi, Delhi 110008, India

Website

experiencesaga.com

Contact

+91 80103 71371

Rating on Google Maps

4.30 (1.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm
  • Sunday: 9 am to 8 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: experience (24) service (17) decoration (14) saga (12) Experience (11) decorator (9) good (9) Saga (8) beautiful (8) birthday (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nishtha J. 1 year ago on Google
    Worst experience ever…Booked a poolside candle light dinner at Japyee Siddharth 5 star property for birthday celebration but because of the awful service and complete mismanagement even we could not cut the cake because the cake was completely smashed and was not in the condition to get cut. A beautifully decked up table which was supposed to be reserved to make the evening a memorable one, but it was just an illusion which was made me believe by ExperienceSaga. There was no poolside table reserved and we had to sit inside the cafe. Everything was ruined and it was a terrible experience. Would not recommend Experience Saga’s service to anyone ever.
    11 people found this review helpful 👍

  • 1/5 Kunal P. 2 years ago on Google
    They send wrong Material, Beware! Do NOT book through Experience Saga otherwise You will loose your money. I am really disappointed with the experience saga. Do not get any service done by them and Don't pay them advance. It is better we get it installed by local people shop, They put 400 Balloons for 1000/-
    5 people found this review helpful 👍

  • 1/5 Prakhar R. 1 year ago on Google
    The worst experience with these guys. Never contact them. I had got a booking done for candle and flower decoration and had asked if this would pose any threat to the wooden flooring. Their executive, Raaj Choudhary mentioned there wouldn't be any challenges. However upon lighting it in just under 2 minutes floor caught fire and this posed a great threat to my family. This was the worst and most shoddy service you could expect. Pictures highlighting the burnt floor is added. I would rate them negative if there is an option. The worst is yet to come. When I tried explaining this to their Head of Support Department he plainly declined to address this and mentioned that their executives and trained well. #fire #worstexperience
    4 people found this review helpful 👍

  • 1/5 Sharath 1 year ago on Google
    One of the worst booking experience ever. The service vendor was not even aware of the booking made. At last minute when I enquired, they said they will make some arrangement. When we went there, the arrangement did not match any of the things mentioned in the booking. Later, I filed a complaint, they hardly cared to attend/follow up. After multiple follow-ups, they agreed to make a partial refund of the booking amount. The customer care persons people simply did not have any kind of professionalism. Please avoid this platform/service at all cost for your own peace of mind.
    3 people found this review helpful 👍

  • 4/5 aashita s. 2 years ago on Google
    Nice deco done by Shivam from experience saga. We booked their service for anniversary celebrations. Deco was done on time as expected. Well cordinated and managed. Loved the service.
    3 people found this review helpful 👍

  • 3/5 Kavya P. 2 years ago on Google
    I had booked for bday decoration. I wanted the decoration to be completed by 11 and Mr.Manja completed it by 10.30.. I was happy about the work. Work is neat, fast and beautiful. What I was unhappy about was, they don't care about the customer satisfaction. I'm not talking about the decorator here but the company guys. They don't offer anything complimentary. The item costs max rs.250 and they charge 2400.. arleast if they provide some complimentary items on top of that, it would be worth which they don't.
    3 people found this review helpful 👍

  • 5/5 Komal K. 2 years ago on Google
    Amazing amazing decoration. I had to give the surprise and it just made him so happy with the arrangements. Also, the food quantity and quality, everything was so good and loved by us. Thanks a lot experiencesaga. I will recommend my friends and family for sure to go with experience saga and make their moment also a memory forever. Thankyou Mr. Jeet for making our day more beautiful.
    2 people found this review helpful 👍

  • 1/5 Sameer H. 1 year ago on Google
    I did not like the miscommunication within the team. It was a customized order and they spoiled it. The decor guy was not informed about the arch, we had to show him the picture - he did not know about the dark blue + silver balloons, instead got the normal balloons. We were told 25 balloons each stand, he said 50 are required for each stand for the arch. We replaced the foot with water bottle, he did not get the water bottle too. The photos they post for booking are just to trap the customers. Do not fall for it. We had scrap the original decor we selected and ended up with flower balloons setup in entire room. It came out well but the expectation was for what we paid, sad that it was not even close to what was expected.
    2 people found this review helpful 👍

  • 5/5 Ankit Bhardwaj (. 2 years ago on Google
    I have choose love theme decoration from experience saga . Shivam the experience saga decorator has done the work professionally and I am fully satisfied with the services which I have been served by the experience saga team. Thankyou for making my day beautiful with such a beautiful Decoration.
    2 people found this review helpful 👍

  • 5/5 NEHA S. 2 years ago on Google
    Very great experience... My home looks like heaven.. special thanks to pritam singh and kunal singh...know everything in their profession.. very humble and professional decorators
    2 people found this review helpful 👍

  • 5/5 Suyash S. 11 months ago on Google
    It was a great Experience at Ella Hotel. The Food and Ambience was good, specially the Service was Great, Laxmi was the service staff, she was very Humble and helped us have a Memorable Evening :)
    1 person found this review helpful 👍

  • 5/5 Vineet P. 2 years ago on Google
    The decoration was truly splendid. What they commit, they do. Moreover the person Mr. Prakhar is so humble, gentle and understanding. He saved my time, money and confusion and provided the best decoration for my wife's birthday. The 5 stars are for Mr. Prakhar's cooperation, understanding and the guidance he gave to me and my wife. Well done Experience Saga.
    1 person found this review helpful 👍

  • 5/5 Sonam S. 1 year ago on Google
    Had booked this amazing package from experience saga,really the decoration turned out so amazing and the surprise went so well ❤️ thank you experience saga for helping me in setting up this beautiful surprise for my partner 🤩❣️ The decorator Vinay was so helpful and thanks to dhruv for guiding me for the package 🎉
    1 person found this review helpful 👍

  • 4/5 teju t. 2 years ago on Google
    My Experience with the experience saga is very nice.They maid the birthday memorable with such beautiful decoration.Special thanks to Piyush for the quick cooperation and handling everything very smoothly.Thanks to the decorator too for arranging the things.
    1 person found this review helpful 👍

  • 5/5 Karthik V. 1 year ago on Google
    Hi team, For me it was an wonderful experience.. Me and my wife loved the ambience and the property which I was selected was super and the support of the staff members is very good.. I specially thankful for the person Peter, who helped me to book according to my selection in the short period of the time and he helped me to select whatever I want and in one call and message everything was booked. Thank you soo much Peter for your support.I'll give 10 out of 10 for his way of response and communication Thank you Lono Tropical Lounge.
    1 person found this review helpful 👍

  • 5/5 ADITI S. 2 years ago on Google
    ExperienceSaga is a superb company for all your surprise setups. Mr. Mohnish was my point of contact and he ensured seamless delivery of my service. Highly responsive and proactive, professional staff, great quality and value for money. Highly recommended

  • 1/5 Arpan M. 4 months ago on Google
    Very unprofessional staff, you would not get any confirmation, they won't pick up your call. I have a pending refund and they do not pick up my call or chat or email. The add on services provided are not upto the mark compared to the prices they quote. 7 hours before the dinner, they told the dinner would be at a different location, that too upon calling them for lack of confirmation. For Hyderabad location. However, their support is same throughout.

  • 5/5 Rishi k. 3 years ago on Google
    Liked the prompt service given by Experience Saga. It started with receieving helpful information from Sugandha Bhalla over whatsapp. She was good in clarifying all my doubts, suggesting what should be good based on occasions, giving me customisations the way I needed and taking appointment with smooth payment mode. The decorator came well on time and was kind to address what and how I needed. Overall, an excellent experience and mesmerising memory. Thank you Experience Saga. Keep up the good work !

  • 5/5 ankit b. 7 months ago on Google
    I findout experienceSaga on Google search , when I did the payment for booking I was on doubt that Can I trust on that. but at the end we are happy and recommended to others plan your event through experiencesaga. genuine and best.

  • 5/5 deepak b. 10 months ago on Google
    Availed the service for a birthday decoration. Loved the swift response. Didn't have to call multiple times or wait too long. The options were reasonably abundant for my budget plan. The final product matched the initial agreement as shown and promised. Decorator was flexible withy customization request as well as had inputs to make it visually appealing. Thank you for the service and keep up the good job. Will definitely recommend it all my peers. Special mention - Prince for being with me and assisting for the journey

  • 5/5 uddalok m. 1 year ago on Google
    It was fantastic experience which team Experience Saga did for us. Me and my wife loved the ambience and the property. I specially thankful to Vernice Dhaman, who helped me to book according to my selection in the short period of the time and he helped me to select whatever I want and in one call and message everything was booked. Thank you soo much Veronica for your support. You helped me to arrange the evening in 3 hours time… which was almost impossible otherwise !!!

  • 4/5 Vishal J. 2 years ago on Google
    Thank you prince for a wonderful eve. Entire group loved it. The 30 mins were awesome and lifted up moods of every one. It was beginning of a perfect celebration

  • 5/5 Lets T. 1 year ago on Google
    As per the company name they deliver the best service, as you can see i booked this for my niece birthday and the decorator make their best effort to deliver the best service, HIGHLY IMPERESSED THEY ARE FANTASTIC SUPPORT, SALES AND THE DECORATOR ALL ARE HUMBLE AND HELPING, I SUGGEST YOU TO BOOK WITH THEM FOR YOUR EVERY OCCASION. THANX EXPERIENCE SAGA FOR WONDERFUL EXPERIENCE.

  • 5/5 Diksha S. 2 years ago on Google
    So, it was my partner's birthday and the things I planned were all vanished due to the weather conditions. It was a foul day until I did connect with Experience Saga. This guy, Mr. Prakhar, is so clear with his words and explanations that he helped me not only in cleaning up the mess, that was already done, but also providing one of the best deals. My partner was all surprised and I was left teary eyed. Thanks Prakhar for making my day so much special and worth remembering. Kudos to the decorator Mr. Pritam who was so professional with his work. All my future bookings will be done through you guys only. Great job and thanks again. :) :)

  • 5/5 Itika J. 2 years ago on Google
    It was an amazing experience.. everything was perfect as requested.. I asked Piyush to make some special arrangements and it was great.. ambience of the place is soothing... romantic.. food is yummy 😋😋😋 staff was very friendly and gave special attention ☺️ Looking forward for more experiences with Experience Saga.. Thanks Piyush for making my date a memorable one by fulfilling all my requests..

  • 5/5 VIKAS S. 2 years ago on Google
    Thank you Mr. Dhruv to suggest me this decor.I would recommend this website to everyone for their family events.My wife was really happy to see this decoration and once again thank you Mr. Dhruv and your Company to give me this decoration at best price @Experiencesaga

  • 4/5 nishat j. 2 years ago on Google
    Nicely handled by Mr. Mohit, and two young decorator(I forgot their names)...... Thanks experience saga.. And all the best

  • 5/5 Abhishek A. 2 years ago on Google
    Randomly I just searched and went ahead with these Guys.. Was bit confused when one person only came for the decoration, his name Pritam Singh.. but was happy at the end of the day, he was just too fast and never made faces when we said, do like this or like that.. Experience was really good, though they are on a bit higher side but behavior matters most, at least for me..

  • 4/5 Vishva Pratap S. 2 years ago on Google
    It's situated 42/W8 First Floor West Patel Nagar Main Patel Road Next to Metro Station, opp. Pillar no. 232, above Vijay Sales, New Delhi, Delhi 110008. Really it's a great experience. Quality is too good. You visit with your friends and family.

  • 1/5 Dr. Mandar J. 2 years ago on Google
    Pathetic service. I needed a decoration for home birthday celebration. I was in regular touch with their person. On the day of event eleventh hour my service was cancelled saying no decorator is available. This is extremely irritating and very unprofessional. Not recommended. 👎👎

  • 4/5 veer s. 2 years ago on Google
    Great experience with experience saga and very professionally done by kunal and pritam. Thank you for this beautiful canopy decor♥️♥️

  • 5/5 Kashish 2 years ago on Google
    Best experience with experience saga for most amazing decor and special thanks to Kunal Singh ji for such warm behaviour and beautiful canopy decor. Love his work ✨✨👏👏


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