Palazzo Inn Hotel image

Palazzo Inn Hotel

Hotel Guest house Wedding venue Banquet hall Conference center Group accommodation

One of the Top rated Hotels in Janakpuri


Address

A-2/13-14, Main, near Pankha Road, Block A2, Janakpuri, New Delhi, Delhi, 110058, India

Website

www.palazzoinn.in

Contact

+91 11 4354 3777

Price rating

$31/night

Rating on Google Maps

4.50 (2.3K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (44) stay (34) good (28) staff (25) service (25) experience (18) rooms (16) quality (15) room (14) clean (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Ajay P. 1 year ago on Google
    Spent 3 nights at this hotel in 2 different rooms. Cleanliness is really below par as dusty surfaces, marks on surfaces from previous stays which should have been cleared during a decent clean. Basin, bath taps and showers are like they have not been cleaned for months. Food was average too (Horrid pizza - don't even try it!). Breakfast area is dark and unwelcoming with very dirty looking plastic bowl every morning which could put most people off having any food. The quality of what is there is not bad, but late every morning with long wait for items to arrive. Staff are helpful and doing their best with what appears to be a poorly managed place. Reception team, ward boys, security staff are all Ace, but I wish I could say the same about the management. Decline any offers to stay in a room on the 4th floor, even if it is offered to you for free. They have a restaurant with loud music every night and even louder on days with parties and weddings in the roof terrace restaurant. We were kept awake with loud noises till past 1AM at night on one of the nights. The management need to decide if they want a wedding and party venue or a Hotel as it cannot be both. Really disappointed.
    2 people found this review helpful 👍

  • 1/5 Mallikarjun M. 2 years ago on Google
    Never go there. They charge you heavily and services are pathetic. They won't let you check in even one hour before.. even though they were rooms available they will make you wait.. courtesy is zero.. if you insist for little early check in they will ask for 50% extra charges. Both receptionist are very rude. They have kept one bouncer to scare their guests. This bouncer will be there at restaurant also where they have 2 to 3 breakfast options and they call it buffet breakfast! And this bouncer will be holding the mug of milk if you want to have milk you have to have the courage to go to the bouncer and ask for milk. Overall this is the pathetic hotel.
    2 people found this review helpful 👍

  • 5/5 Yeasin Arafat A. 6 months ago on Google
    Had a Awesome experience.. it was my besties marriage for which we had to stay. And the whole process of getting ready from hotel to banquet was awesome . Staff were very cooperative and polite . Would surely recommend this hotel to all. Go for it guys . Just Awesome, Amazing!!!!
    2 people found this review helpful 👍

  • 3/5 PORWAL F. 2 years ago on Google
    Management is hilarious , I think they should learn how to manage all the things with a flawless moment. I have no issue with the expensive charges , but if you demand highly , so your service should be more highly which compile to customers' satisfaction. Please work on it and when a middle class family comes to you for a function or ceremony , so I think they deserve something from you and your management and it's your responsibility to make them happy and satisfied proclaimed person that they blessed to booked your Palazzo Inn . Thank you so much for your service 😌
    2 people found this review helpful 👍

  • 4/5 UD “UJD” C. 2 years ago on Google
    Service is good Rooms are very nice ànd comfortable Rent may be a little bit expansive
    1 person found this review helpful 👍

  • 2/5 Ridhi 1 year ago on Google
    The management doesn't care much about customer service once the booking is done, before making the booking they act all considerate and cooperative but once you've paid they said they can't accommodate any requests. Overall experience with management was disappointing, rooms are ok, very over priced for the services provided. Would expect much more e from a highly priced establishment that claims to be a luxury inn. Cleaning could be much better, general amenities are not actually provided. Had some other serious safety concerns with interior of the room - already mentioned to front desk, so not adding. The service and support staff is cooperative and supportive.
    1 person found this review helpful 👍

  • 5/5 Rahul P. 7 months ago on Google
    Pleasant experience. Comfortable bed. Well equipped bathroom (albeit a bit small in size). Good quality food. Basically all the things that you want in a good business stay.
    1 person found this review helpful 👍

  • 5/5 Harish C. 7 months ago on Google
    I came from Miami 🇺🇸 n Stayed nearly month n Staff so friendly that feels like Home 😃. Also, food is excellent n they can cook at your convenience. Morning buffet 😋👍 I enjoyed peaceful n good rest which I need coz my health issue. Prime Location n reasonable price 👍
    1 person found this review helpful 👍

  • 5/5 Namita k. 8 months ago on Google
    It was amazing to stay here.... Rooms are clean & neat . Hotel service is also very good. Location of hotel is also nice and easy to understand. Nice view ...it was amazing experience.
    1 person found this review helpful 👍

  • 1/5 Manish K. 2 years ago on Google
    Very poor service. G M of hotel says that we have a instruction by the management to loot the customer, because they have face major loss during COVID 19. They are charging Rs 64 for water. They do not provide water with the Dinner. You have to purchase it. They don't have towel and moisturizer. Very worst hotel. Never visit it again.
    1 person found this review helpful 👍

  • 1/5 kuldeep singh r. 2 years ago on Google
    Bad experiences for housekeeping and restaurants......3rd class service.... Charging like five star and services like third class
    1 person found this review helpful 👍

  • 2/5 Vikram S. 2 years ago on Google
    Location is nice. Outside due to being on road. It's pollution there as it's on near to red light even. Sofa for visitors at reception needs repair. Overall good
    1 person found this review helpful 👍

  • 5/5 chaudhary parivar jaaat b. 3 years ago on Google
    Our stay absolutely wonderful. The staff were so welcoming, kind and attentive, it was beautifully clean and fragrant. Food was delicious, we particularly enjoyed dining in Omya and the breakfast was also excellent. A beautiful hotel to relax in and enjoy after a days sightseeing. Would love to stay there again! Will surely be visiting again & again
    1 person found this review helpful 👍

  • 5/5 Sandarbh A. 1 month ago on Google • 101 reviews New
    We hosted our engagement ceremony here and the place is nice to host your guests and family members for family functions. The rooms are spacious and have all amenities.

  • 1/5 kesha n. 2 months ago on Google • 8 reviews New
    Beware of the fake reviews and this third class hotel. I followed the reviews n booked this hotel.thry charge 1000rs extra for ur spouse to be in ur room. What a room. No hot water in Delhi winters, no soap in soap dispenser, mattress as hard as rock. When told to them they tell u to manage in it. But they charge as much as premium hotels like radisson, novotrl etc do.DO NOT MAKE THEMISTAKE I MADE .

  • 5/5 Moon S. 2 months ago on Google • 3 reviews New
    The ambience was good and the staff were so polite and welcoming. The food served was delicious. Worth the stay. Overall 5/5. The manager was polite and helpful. The hotel is clean and the room service was quick. They were calm and very helpful.

  • 5/5 SPA Ashok K. 2 months ago on Google • 3 reviews New
    "Exceptional stay at your hotel! The staff was incredibly friendly and attentive. The room was clean and well-maintained. The amenities provided added to the overall comfort of our stay. We appreciate the excellent service and would highly …READ MORE

  • 5/5 Antony Elinjikkal D. 7 months ago on Google
    Loved my stay and polite staff and excellent service...family stayed and good ambiance, good food veg only but excclent, Sttaf kind and well mananered arranged trips for sightseeing .

  • 4/5 Shalini B. 1 year ago on Google
    I was staying in the hotel from 1st July, 2022 to 5th July, 2022 for attending my niece wedding. Right from ambience of all the halls, food , service and ground staff was excellent. Can't forget to mention Ms. Khushboo, the manager, always responding with beautiful smile n quick response. A good hotel to stay.

  • 2/5 Mohit M. 1 year ago on Google
    Not value for money. There deluxe rooms are compact. I would recommend you to go for another hotel at the same price.

  • 2/5 Vijayan M. 1 year ago on Google
    Hospitality and food quality is poor. If you don't have any option to stay keep this hotel as final choice. Otherwise staff are good.

  • 1/5 Mohit M. 1 year ago on Google
    Not a 3star property. No hot water. No hygiene. Too many mosquitos in the room. Torn wallpaper. As per room it is heavely priced at Rs 2500/-

  • 5/5 deepak ranr d. 1 year ago on Google
    Polite staff, great ambiance, yummy food.. overall comfortable stay

  • 5/5 Shelly G. 1 year ago on Google
    I am completely satisfied with the service. Staff is very polite with having a good behaviour also very helpful, they make me feel so comfortable and safe too. I have again booked the same hotel. Soo in my opinion whenever you come Delhi for a weekend or any business trip you can check it, it's really good and worth it 👍👍

  • 5/5 Shahla T. 7 months ago on Google
    Hotel staffs are really good n humble. They are helpful . Hotel is quite clean and has every possible facilities. Nice place to stay

  • 5/5 Byrava B. 8 months ago on Google
    Rooms are very good and very comfortable. Rooms are clean and spacious. Staff is very polite and very helpful. Good service. Amazing food. GREAT HOTEL!! 👍🏻 MUST VISIT

  • 5/5 Simon j. 3 months ago on Google New
    Hotel staff are really good & humble hotel is quite clean and has every possible facilities beautiful surroundings very pleased stay

  • 5/5 kersi k. 8 months ago on Google
    Prompt Service. Vishal at reception always proactive for customers. Whole team always present for any time of service. Cleanliness ambience to the mark. Lighting effect at lobby and also maintened which is soothing and spreads positiveness. Respect and Service for customers is their motto. Thanks and Keep it up....

  • 5/5 prakesh p. 8 months ago on Google
    Very polite staff and co-operative they have helped us alot during our stay and they even did a room upgrade without any extra charges. Food and room quality is at par with this range of hotel and they are as good as five star. Alot of love from Mumbai to the people of Palazzo In.

  • 5/5 Anuj S. 5 months ago on Google
    Palazzo Inn Hotel is absolutely fantastic. The rooms are spacious, the staff is friendly, and the amenities are top-notch. It's the perfect place for a comfortable and enjoyable stay.

  • 5/5 Umar Rasheed W. 3 months ago on Google New
    Most brilliant service Very cooperative team . High quality furniture. Imp very high security and privacy

  • 5/5 Gagan K. 3 months ago on Google New
    very pleasant stay - much appreciated. the staff is very helpful. highly recommend

  • 1/5 Shwetha L. 4 months ago on Google
    * The hotel was far away from the city. * The rooms r very small n conjusted and it had a pungent odour. *The bathrooms r very small,accessories were very old n corroded,The water was coming out of shower area wen we take bath *The food was not so good,The manager in restaurant use to stare us all the time,even though we were in restaurant he switched off the lights n AC too. *I will not recommend this hotel to any one

  • 5/5 SHARATH R. 3 months ago on Google New
    This hotel is really amazing … the way they welcomed us and check in process is very smooth. Rooms are really awesome with very clean Lenin and food is really yummy.

  • 5/5 Shivam S. 3 months ago on Google New
    One of the best hotel experience I ever had.. very happy with the services and staff.

  • 2/5 Rahul D. 1 year ago on Google
    I had hosted a wedding group at the hotel, following were the observations : A) Banquet and food: 👍 is recommended by one and all. Their team is also very supportive. B) Room Maintenance and Hygiene : This needs a lot of work, we had leaks in washroom upon arrival. Water from taps was yellow, looked contaminated, hence hygiene is a question mark ? Guest on departure also shared their feedback on developing itching post taking bath at the hotel and shared pictures of yellow colour water. I was also told by these guests that water was feedback was shared with front desk, but wasn't taken seriously.

  • 5/5 SPARE G. 2 years ago on Google
    It is great hotel for doing any time of parties and reception .... Evry type of facilities are available here .. parking facilities are also available ..

  • 5/5 mohit m. 2 years ago on Google
    Awesome Food...Lovely Location and Best service...Staff is very Coperative..

  • 5/5 Geet D. 2 years ago on Google
    Nice place to celebrate functions. We booked our rooms for all our guest. They all appreciate the amenities and courteous staff. Food is also delicious.

  • 5/5 Astro For W. 3 years ago on Google
    i just visited today to attend client business meeting. rooftop area is too good with Bar and lunch facility . i love to meet my clients only at this place in future. Even i recommend my foreign client to stay here and get the experience of this property.

  • 5/5 Suvidh G. 2 years ago on Google
    Very nice experience, like to stay again.

  • 5/5 Vikas K. 2 years ago on Google
    Dining experience at Rooftop restaurant is amazing with Live Music. Very good Food quality, service by the staff. Pure vegetarian Hotel Thanks for the hospitality.

  • 5/5 PARMINDER S. 2 years ago on Google
    It was a phenomenal experience of comfortable stay and feeling fantabulous of mouthwatering dishes at Rooftop Restaurant with great Live singing performance. Feeling Ecstatic....

  • 4/5 Daljit S. 2 years ago on Google
    Good hotel. Party Hall available. Only vegetarian food served

  • 2/5 Santosh K. 2 years ago on Google
    space is narrow and food quality is not to the standard.

  • 5/5 Saurabh G. 2 years ago on Google
    Nice place for family functions and events.😀😀

  • 5/5 Mohan Singh N. 2 years ago on Google
    The Best Venue for any Party or Wedding. Very Clean Rooms, Very Clean halls, dust free, well sanitized, Very Nice Security people, very nice worker, Nice Velvet Parking, nice food.. and the best is Shahi Tukde tost .... WOW the best sweet dish I ate, first time I felt some another sweet can steal my heart, after Ras Malaai.. You will feel pride.

  • 5/5 RAJAT J. 2 years ago on Google
    One of the best hotels for group lodging .. my freind booked around 52 rooms for 3 days and we were happy with the services provided

  • 5/5 Aditya S. 2 years ago on Google
    Pleasent place to stay . Nice and comfy Rooms. Clean and hygiene. Room service upto the mark. Staff polite and helpful. Last not the least the quality of food amazing. Varieties and taste awesome.

  • 4/5 Siddharth 1 year ago on Google
    Good hotel. Good rooms. Clean rooms.Wifi, in house restaurant on point( a bit expensive but good food). Location on main road. The complimentary breakfast was really good, just a suggestion if they served fresh juice instead of packed juice during the breakfast. Overall decent stay.

  • 5/5 Rahul R. 2 years ago on Google
    Stunning ambience.... Great service.... Awesome place for partying... 👻

  • 5/5 Harsh S. 1 year ago on Google
    As I stay here with my friends ..we had so good experience here as we spent so good quality time here.. their ambitious are so beautiful.. they had so tasty food ...their terrace part is so good ...it's over all a pleasant place ....all in perfect ratio

  • 5/5 Sanjay G. 1 year ago on Google
    Centrally located. Great ambience. Mouth watering vegetarian food round the clock. Polite and supportive staff. What more can you ask for ? Loved my stay there many times.

  • 5/5 AKASH S. 1 year ago on Google
    It's a great experience for me to stay here as I came here with my friends . We all had a grateful experience over here. Food, rooms,terrace, banquets all are in perfect ratio. Best place to visit here Best place best food !!

  • 5/5 sks i. 1 year ago on Google
    We did a marriage booking here .we booked a banquet and rooms. Their banquet hall is too beautiful their decoration they are just blissful. Their food it's too yummy with 100percent hygiene. It's a perfectplace where yo can book a birthday party, ceremonies, anniversaries, . Their staff are so humble. All is great here

  • 5/5 Parveen K. 1 year ago on Google
    I had booked hall for birthdays party. Nice food and hospitality thank you so much for amazing experience.

  • 3/5 Vulpoiu R. 2 years ago on Google
    Its a good place in the middle of the urban jungle. Rooms are nice, also the roof top. Down side is they still have to work a bit on cleanliness, fixing broken items and add a fiew more dishes on the menu, if thow its vegeterian it doesnt have to many drinks to choose or sweets

  • 5/5 ruchi 2 years ago on Google
    All the products of Food were fresh and the d. The chefs takes great care in selecting the best quality ingredients. nd afcourse the best part is here Modern Huts for all kinds of meetings.

  • 5/5 abhishek a. 2 years ago on Google
    I booked this hotel for marriage purposes for 3 days. All staff are cooperative, especial thanks to Mr Prabhat ji for making are stay and all functions so comfortable and smooth that we didn’t face any problem. 💯 % recommendable hotel 🏨 for future stay and functions.

  • 3/5 Julie L. 2 years ago on Google
    My fiancee (now husband) stayed there when he arrived from Denmark in Dec, 2021. Liked it compared to hotels anywhere in mahipalpur. Pros - was nearby my plc, polite staff, near main road, beautiful, homely, the receptionist was very helpful (forgot her name, she was in the mrng shift), she eveb kept the luggage for one extra day when smone booked that room in b2n. Hot water and clean towels. Cons - the waiters or room svc staff did nt know english bt it written on ur website tht english is the only spoken language, so disappointed. Every night thr was a party, the dirty plates would be on the side of the stairs until 3o' clock in the afternoon. Pure veg and no zomato option. Price was high even in room service. Towels were nt thr, had to ask for, no soap, sanitizers or handwash in the washroom. Cupboard ws dusty. Were shocked when we reached there cz they already knew abt the check in. Tv was wrking bt only 2 3 channels, else payable so no use. Would request the owner to plz follow sm hygiene in the hotel regaring the dirty plates. And if u write that eng is spoken then plz atleast send those guys to ur guests who only know english. My husband is a foreigner so he was surprised and upset at this. Else, the hotel is comfy and beautiful.

  • 1/5 Aanya M. 2 years ago on Google
    They don't even deserve this much rating. Pathetic service, rude staff, unnecessary poking. Never go for this hotel they will just loot you and invade your space in midnight.

  • 5/5 Durgaprasad K. 3 months ago on Google • 1 review New
    This is the best hotel I've ever been privileged enough to stay at Palazzo inn hotel. I have experienced a High quality rooms and next level quality service as well. Overall I had a very good experience with Palazzo inn hotel, staff was incredible helpful and the amenities were next level.

  • 5/5 Samreen R. 2 months ago on Google • 1 review New
    "Exceptional stay at your hotel! The staff was incredibly friendly and attentive. The room was clean and well-maintained. The amenities provided added to the overall comfort of our stay. We appreciate the excellent service and would highly recommend your hotel to others. Thank you for making our experience. memorable!"

  • 5/5 Rahul S. 3 months ago on Google • 1 review New
    Pleasant experience. Comfortable bed. Well equipped bathroom (albeit a bit small in size). Good quality food. Basically all the things that you want in a good business stay.

  • 5/5 Tarandeep s. 2 months ago on Google • 1 review New
    This is the best hotel I've ever been privileged enough to stay at Palazzo inn hotel. I have experienced a High quality rooms and next level quality service as well. Overall I had a very good experience with Palazzo inn hotel, staff was incredible helpful and the amenities were next level.

  • 5/5 Mannan S. 2 months ago on Google • 2 reviews New
    I recently stayed at this hotel and had an excellent experience! The service was top-notch, rooms were clean and comfortable, and the amenities exceeded expectations. A five-star stay all around!

  • 1/5 Silky P. 2 months ago on Google • 2 reviews New
    It's scam one of its rating. They hire employee to ask for people to rate their hotel nd will pay ammount. just a fake one rating don't go here ever after checking their rating nd review I make sure it will be unpleasant hotel surely.


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