Caratlane Rajouri Garden Delhi image

Caratlane Rajouri Garden Delhi

Jewelry store Jeweler Jewelry repair service Costume jewelry shop Gold dealer Diamond dealer Jewelry engraver Jewelry manufacturer

One of the Top rated Jewelers in Rajouri Garden Tehsil


Address

J-198, Ground Floor, Najafgarh Rd, West, New Delhi, Delhi 110027, India

Website

www.caratlane.com

Contact

+91 80 6924 8354

Rating on Google Maps

4.80 (601 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 am to 9:30 pm
  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 9:30 pm
  • Sunday: 11 am to 9:30 pm
  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm
  • Wednesday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: experience (16) service (12) staff (11) time (11) store (11) Kamaljeet (11) nice (11) helpful (10) good (9) policies (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 SHILPA B. 3 years ago on Google
    Great range of jewellery ! Staff is very cooperative and I got my perfect gift for my moms bday ! Sumit was there to assist us and we also got some great savings !
    2 people found this review helpful 👍

  • 5/5 Manish G. 2 years ago on Google
    Nice collection, Ritika was very courteous and helpful. All staff was good. We enjoyed our time visiting this store. I would recommend to visit the store.
    2 people found this review helpful 👍

  • 5/5 Shunty M. 2 years ago on Google
    Azhar’s way of speaking is awesome👍🏻Best service ever😊
    1 person found this review helpful 👍

  • 1/5 Pooja K. 1 year ago on Google
    Worst experience. Why some one buys gold coin?? To wear it?? No.. to make it an asset and sell it when you are in need of money. But the so called policies of caratlane says we cannot sell gold coin to them which we buyed from them only..lol.. though the saleperson themself say that we can sell our goldcoins but refuse it when we actually go there to sell it. At that time, they will show the list of their policies with very small font size about their policies. Let me tell you caratlane, your company will not stand last with such policies. They suggested us to exchange it. Then we exchanged our coin to some jewellery and again when we went to sell it they didnt tell us the exact amount after deduction. They just gave us return reciept with no specified amount. Then they deducted 11 thousand rupees for no specified reason and shown their policies written in tiny letters again. Worst experience. They didnt even transferred our amount for 2 weeks. Never buy from them. They are fraud. Other jeweller companies convey exact policies. They also buy their own gold coin and transfer the amount in same day or give cheques but this caratlane for god sake a total fraud.. Every companies have some policies we understand, but those policies never play with sentiments of the customers. Salesperson just want to sell their product and they totally lie about everything.. these people are worst.
    1 person found this review helpful 👍

  • 5/5 Dakshita M. 7 months ago on Google
    I had an amazing experience at Caratlane, Rajouri Garden. I was assisted by Ms. Kamaljeet and she was wonderful. She showed me a lot of pieces with patience and gave her full time and effort. I was very impressed by her salesmanship, highly recommend it.
    1 person found this review helpful 👍

  • 5/5 Sheena C. 7 months ago on Google
    I just loved the range they offer. The designs are unique and so affordable. Ms. Kamaljeet Kaur helped me throughout my shopping and she made my purchase very comfortable. Strongly recommended.
    1 person found this review helpful 👍

  • 5/5 Smilu Z. 2 years ago on Google
    I had purchased a pendant which is as it is shown in the pictures on this site . I finishing and polish is too good it looks charmings . As the caratlane , all the people are known to this company manufacturer quality. And the main thing is that this company is proved a world best quality. I am happy by purchasing jewellery . Especially thanks Mr AZHAR CUZ AZHAR help me alot😊😊😊
    1 person found this review helpful 👍

  • 5/5 Khushbu S. 7 months ago on Google
    Kamaljeet has given the best service in caratlane and i m really obliged to visit this branch and she is really good and understanding
    1 person found this review helpful 👍

  • 5/5 nandika m. 2 years ago on Google
    We had a great experience shopping at carat lane Rajouri garden. Sales person Shubham and sumit are indeed very nice.will surely visit again.
    1 person found this review helpful 👍

  • 5/5 Reeti B. 2 years ago on Google
    Wonderful experience, friendly and helpful staff. Thanks Sumit for your great service.
    1 person found this review helpful 👍

  • 5/5 Sanju P. 3 years ago on Google
    THIS PLEACE IS MY VILLAGE SUNYURA GANGOLUHAT(PITHORAGARH)
    1 person found this review helpful 👍

  • 5/5 Samridhi B. 7 months ago on Google
    The collection was really nice. Kamaljeet and Karan were polite throughout, and ensured a smooth end to end process. They both were very responsive and willing to help at all times!
    1 person found this review helpful 👍

  • 5/5 Hardik N. 4 months ago on Google
    I recently had the pleasure of shopping at Caratlane, Rajouri Garden, and it was really good experience. From the moment I arrived, the staff went above and beyond to ensure my satisfaction regarding the products and offers. Very decently attended by @Kamaljeet kaur. Highly recommended!

  • 5/5 Sumit S. 4 months ago on Google
    Quality and Elegant Collection Miss Kamaljeet Kaur has hosted us in a very special and kind way :) :)

  • 5/5 Kashish K. 1 year ago on Google
    Had a great experience! Archana is such a sweet girl, showed us all the collection😍

  • 5/5 neeru nangia k. 1 year ago on Google
    Awesome variety! Ms. Ritika guided us well.

  • 1/5 Madhu D. 6 months ago on Google
    I am the last person to write a negative review, but this is the third time I have waited and come back multiple times to get one product. Shocked at this service from a TATA brand. They are always ill prepared and full of excuses. Favourite being internet down, audit happening. And not one apology even though I am a regular customer. Not visiting this outlet again.

  • 4/5 Tanveer S. 7 months ago on Google
    Had a good experience visiting the store, and purchased a ring, The staff was very friendly, helpful and made it very easy for me to finalize the best design

  • 5/5 kanika a. 5 months ago on Google
    I had an amazing experience at Caratlane, Rajouri Garden. I was assisted by Kamaljeet and Vikas and both were wonderful. She showed me a lot of variety. I am very impressed by her services.

  • 5/5 mona k. 7 months ago on Google
    Nice collections Kamaljeet and vikas They attend the Custmer in very nice manner

  • 5/5 rajat b. 6 months ago on Google
    We have enjoyed your service and product good presentation by Vikas Aggarwal

  • 5/5 Aditi S. 6 months ago on Google
    It was a very nice experience at Caratlane, we met Ms. Kamaljeet Kaur, she was very helpful and friendly and we were attended very promptly. Best staff very cordial atmosphere,will strongly recommend to anyone

  • 5/5 Shikhar S. 5 months ago on Google
    I recently visited Caratlane, Rajouri Garden. I was assisted by Ms. Kamaljeet who rendered us her great services. She showed me a lot of pieces with patience and gave her full time and effort. Realy impressed by her salesmanship, highly recommend.

  • 5/5 Manya C. 5 months ago on Google
    We had a good time at the Caratlane store. Ms Kamaljeet helped us find the perfect pair of earrings!

  • 1/5 Reena G. 2 years ago on Google
    Horrible service. They will keep on searching products online rather than showing to customer. Once a product is chosen they will ask you all your personal information before billing and will take 40-45 minutes to make bill after you have made payments. Horrible service Mr Atish Kumar attende me. Waste of time. Rather do online shopping

  • 5/5 Gurjeet S. 7 months ago on Google
    Excellent service... beautiful designs and very nice staff... # Vikas

  • 5/5 Namisha K. 7 months ago on Google
    They have amazing designs and lots of variety. The quality of the products is also nice. The staff is really nice and helpful. Karan and Kanti were two people who helped me throughout the process and cleared all my queries. Loved the store

  • 5/5 twinkle k. 2 years ago on Google
    Mr Azhar and mr Shubham give a excellent service to me great person attend politely very nice

  • 5/5 Sayan R. 2 years ago on Google
    Ashish Gupta was very helpful in providing quick delivery. Excellent service.

  • 1/5 Jyoti S. 2 years ago on Google
    The store in Rajori (Delhi) are the worst to deal with. They close much before time. What is the point point of putting up information on internet about the opening and closing hours when the staff doesn’t follow. Sumit is extremely rigid to deal with, I am surprised he is kept at customer dealings. I reached 35 minutes closing hours and I was not let in despite continually requesting for 10 minutes. Simply because the staff wants half n hour for closing!! I have never experienced such unsupportive behaviour. May be the company wants to look into this.. EITHER CORRECT YOUR INFORMATION ONLINE.. or get the people working in stores straight ..

  • 5/5 Mittal P. 2 years ago on Google
    Service is awesome n collection is best sumit ji attended us very well

  • 4/5 Dheeraj T. 2 years ago on Google
    Happy Vibes Friendly staff Decent Range

  • 5/5 saloni b. 2 years ago on Google
    Beautiful collection at CaratLane and special thanks to Mr. Sumit for being so helpful.

  • 5/5 Aashish K. 2 years ago on Google
    Verywell entertained by Mr. Shubham Soni.

  • 5/5 Nishita K. 2 years ago on Google
    Very nice hospitality. Azhar gave full info about products and I bought a beautiful ring Thanks for the help.

  • 5/5 Prateek T. 2 years ago on Google
    Amazing experiance with Ashish hooda.

  • 5/5 riya r. 2 years ago on Google
    Wonderful experience. Mr. Azhar helped us pick the best out of all the options available. Will definitely come and purchase more in future.

  • 5/5 Dalbir S. 1 year ago on Google
    Awesome collection and customer service, Kanti and Karan attended us for 2.5 hours without getting annoyed 😊.. will shop again..

  • 5/5 Priyanka G. 2 years ago on Google
    Great experience and Azhar guided us very well. Thanks to Azhar. Totally satisfied.

  • 1/5 Manmohit S. 2 years ago on Google
    Now is not good .. i edit my review now give 1 star .. they have no information about yours orders.. and give false information of your orders.. this time really bad experience.. now ignore caratlane .. one sales man is totally fraud and fake lair name is shubam soni.. please don't deal with this personal totally ignore.. store manager is very nice person he is gentleman and understands your problem but shubam is lair .. false promises

  • 5/5 Moitri C. 2 years ago on Google
    Nicely located store. Trendy designs and quite affordable. Every time I visited the store, had an amazing experience! Staff is courteous. Here I would like to mention Nisha (executive), she catered me on every visit. She is very polite and helpful. Gave me wonderful suggestions and helped me in selecting the best design/ jewellery. Updated me about the various schemes and offers. Would like to recommend Nisha and the store for jewellery purchase.

  • 3/5 GoCrazyFoodz 2 years ago on Google
    I went there looking for nose rings. I had already picks up few designs which were available online on their website and app to buy. But I wanted to compare the pieces in person before buying. However, this branch didn’t have those pieces available and suggested to place an order and wait for 4-5 days. They also told me that the pieces I was looking for were available in Rohini and few other branches. However that same piece was getting delivered the very next day if you place the order online. So clearly there’s a scope of improvement to have more variety available in store or expedite the service.

  • 5/5 vikkas s. 2 years ago on Google
    I was confused from do I buy present for my elder brother , I had gone to various places but dint get what I actually wanted ( a locket of Ganesh ji) one of my friends recommended carotlane and finally I purchased a beautiful Ganesh ji locket , Sumit Singh was so polite and extremely helpful.he took his precious time to understand what exactly I needed and gave me something which actually fits in budget .beautiful designs .this place is highly recommended.

  • 5/5 Ayush D. 2 years ago on Google
    Sarika is an excellent salesperson. She made us feel special, attended to and very satisfied. We feel very happy with our engagement rings, the deals we got t and love caratlane!

  • 5/5 Sanchita A. 1 year ago on Google
    The staff is very polite and helpful (specially Ms. Archna) she explained the monthly scheme very well . Also helped with rewards points. Nice Experience . Happy shopping at caratlane Rajouri Garden

  • 5/5 RAJVIR S. 2 years ago on Google
    It was a great experience shopping with Caratlane. Specially Sumit Singh and archana sachdev were really nice and humble. We will surely visit again soon.Had a really good experience.


Call +91 80 6924 8354 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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