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  • 3/5 animesh p. 1 month ago on Google • 6 reviews New
    I have stayed in the hotel for 2-days and 2-nights along with my wife. I have booked a Deluxe Premium Room. Let me tell you some good and bad about the hotel. Starting with some good points- 1) Location: The hotel is situated at the main highway at Mahipalpur (nearby Delhi Airport) and it is very close to Delhi Aerocity metro station (5-7 min walking). There are medical stores and market nearby. 2) Safe & Secure: If you are looking for a hotel as married or unmarried couple or for girls group to stay then this is very safe and secure hotel as they also have female staffs (receptionist). 3) Facilities: So the facilities they provided us in the rooms were- *Room heater (as it was cold in delhi) *AC was also there (if you are going in summer) *1 double-bed with mattress and blanket (the quality were amazing) * Bathroom & Toiletries - a small bottle of shampoo, two small soaps, two bath towels and one hand towel was provided in the bathroom. There was also a mirror in the bathroom. Overall it was a neat and clean bathroom. No issues with it. * Electric Kettle for boiling water or make tea/coffee. * Dustbin was also provided. * A small TV with DTH connection * Wifi * One table and chair * Two bed-side tables * One complimentary water bottle was also provided * Two glasses for drinking water was provided * Two packs of coffee, milk powder and sugar pouches were also provided. Pouches of tea-bags were also provided in the room. * A mini refrigerator was also provided. 4) Cleanliness: The room and bathroom both were neat and clean. No complaints for it. 5) Room service & staff behavior: No complaints with respect to room-service. The staff were polite and humble. Now lets talk about the bads/negatives or things i don't like about the room. 1) Size of the room & windows- The room size was way too small. You will feel a little bit packed inside it. Although two-people can be accommodated in the room but its very small in size. Also, there was a very small window with no views on the other side. You won't even feel the existence of a window in the room. 2) Lightning: The room did not have sufficient lightnings. Even after switching on all the lights, you will still feel that the light is not enough. 3) Switch boards: You won't get much charging sockets in the switch boards. There were only two-charging ports in the whole room. So if you are two people and both want to charge your phone along with your laptop or other electronic devices that you have, you won't get much charging sockets. 4) Wardrobe or cloth hanger: The biggest complaint that I have is regarding the Wardrobe. I mean seriously, even a low budget hotel provides a wardrobe or atleast cloth hangers. But this was quite a costly hotel and they didn't even provided one wardrobe or even a cloth hanger in the room. This was very much disappointing. Additional points- Food - Since the food was way too costly, like even one plate of Poha will cost you around 200-250 rupees (which is usually charged inside the airport) we didn't ordered much foods. We only had order two-coffees (which costed us Rs. 120 for one cup of coffee). The taste of the coffees were ok-ok. Not too bad, not too good. Price of the hotel - The Deluxe Premium Room costed me around 3400/- per night. At this price point I think the hotel was a bit expensive as I have stayed in different hotels near Delhi Airport (in Mahipalpur), I will say that you will get all this facilities at even a lower priced hotel (around 2,000/- rupees per night). Airport Pickup/Drop - They had the service of picking or dropping you at the airport but it will cost you separately. They charge 400/- rupees for one side. I hope my review will help other people to decide whether they want to book the hotel or not.
    4 people found this review helpful 👍

  • 1/5 Abhijit N. 8 months ago on Google
    I recently stayed at Hotel Classic Diplomat in New Delhi, and I must say that my experience was extremely disappointing. I had initially booked a room from July 3rd to July 4th, but I requested a change to July 4th to July 5th with an early check-in. Unfortunately, my requests were mishandled from the beginning. Firstly, when I tried contacting the hotel regarding my booking queries, I was informed that Mr. Hemant, the person responsible for handling such matters, was on leave and unavailable. Despite numerous attempts over two days, my calls went unanswered, causing unnecessary frustration and confusion. Upon arrival at the hotel, I hoped that the situation would be resolved. However, I was greeted by Mr. Hemant, who informed me that they couldn't accommodate my request for a late check-out today. This lack of flexibility and understanding is highly disappointing, especially after the inconvenience I faced in trying to reach the hotel earlier. The overall level of customer service at Hotel Classic Diplomat is unsatisfactory. It is evident that their staff lacks proper communication and coordination, leading to a poor experience for guests. I expected better professionalism and courtesy from a reputed hotel. I strongly advise against choosing Hotel Classic Diplomat if you value responsive and efficient customer service. My stay here has left a sour taste in my mouth, and I regret my decision to book with them. I hope the management takes this feedback constructively and works towards improving their services for future guests.
    3 people found this review helpful 👍

  • 3/5 crypto w. 3 months ago on Google • 11 reviews New
    For the price in 180,- euro per night i had expected more.... especially in India. sadly, but the overall experience was okay. Food was great and hygienic! next time wont go here.
    2 people found this review helpful 👍

  • 2/5 Siddharth B. 1 year ago on Google
    Really bad value at this hotel, don't get impressed by the rich looking lobby, the rooms are quite bad in comparison. The bathroom didn't have hot water, and I had to call the staff to start the boiler, after which the water got hot, also had to call staff to get bathroom slippers. The faucet in the bathroom was broken, the electric kettle had a broken lid, one of the cups in the room (for making tea) was dirty, the remote for the AC in the room was mismatched, so you couldn't control temperature or fan speed, and that's like bare essential in a hotel. The vibe of the room was also bad, and mattress also wasn't great. So many problems with the rooms in this hotel, the only thing good about it is that it is located near the IGI Airport so you can catch your flight early, otherwise, I'd really not recommend wasting your money here. It's not terrible, there's just nothing good about it, and it is probably the worst hotel at this price that I've stayed at.
    2 people found this review helpful 👍

  • 4/5 VIMAL C. 3 months ago on Google • 164 reviews New
    It's a good to stay hotel. The food and other things are a bit expensive for Delhi. But you also have a lot of options nearby. The location is good, close to airport.

  • 1/5 Simran S. 1 year ago on Google
    It was very bad experience with Hotel Classic Diplomat. Firstly, we had a booking with complementary 3 hours of extended stay. When came to the property, they denied by saying the that you don’t have extented stay because they are going busy even though it was mentioned on our booking. After that, they asked us for extra charges and gave us the stay which shows how mean they are. Secondly, the quality of rooms are very bad. The AC in the room continuously make noises which disturbed our sleep alot. Bed is not good. Alot of mosquitoes in the room. Shower not good. Toilet flush not good. Also, there was a lady staff at front office who was talking on her personal phone while we were in the line. I would never recommend this hotel to anyone.
    2 people found this review helpful 👍

  • 1/5 amardeep singh k. 4 months ago on Google • 13 reviews
    Worst experience with the staff upon check out, front desk staff started fighting over a small box of Pringles which we didn't consume, had a very heated argument over it. Very unprofessional staff, food was very bad and unnecessarily overpriced. Guts of front desk staff was that they threatened and asked never to comeback. Anyone who is coming here kindly check your room upon arrival whether the minibar has been tempered with or not and upon checking out make sure to make a video of it if you haven't consumed anything from the minibar or else the staff will temper it and will put it in your billing and if you deny they'll threaten you.
    1 person found this review helpful 👍

  • 1/5 Amit R. 1 year ago on Google
    Bad location. Very busy street. No hot water. Must call the staff to start the boiler. Windows were broken. Cold air was coming in the room.bedding was old. Bed was bad. hated the vibe. IT is only close to the airport.beddind smelt with smoke.
    1 person found this review helpful 👍

  • 5/5 MAYANK 8. 2 years ago on Google
    Great hotel ..Awesome service .. 10 mins distance from international terminal.
    1 person found this review helpful 👍

  • 4/5 Paul H. 1 year ago on Google
    Hotel is located on the main road. It is very convenient for travellers who are having connecting flights. The hotel check in was smooth. Rooms are clean and decent. For the price, the rooms are big and good enough. No hassles. Many shops and restaurants nearby to grab food if you are not interested in hotel food. Check out was also smooth and you get taxis easily.
    1 person found this review helpful 👍

  • 4/5 Tom J. 2 years ago on Google
    Very good hotel. True value for money at this price point. There are several hotel options in Mahipalpur if you are looking for a short stay waiting for a flight, but out of the several we checked, this looked like the best. Hygeinc rooms, decent staff service and good buffet breakfast spread. However wish the staff could be a bit more pleasant and welcoming to guests.
    1 person found this review helpful 👍

  • 3/5 Kakoli R. 1 year ago on Google
    Rooms are really small with basic amenities. Hot water is not available all the time, you have to request for hot water in the bathroom. Morning breakfast menu is very limited
    1 person found this review helpful 👍

  • 1/5 jap g. 5 months ago on Google
    I would like to inform you please alert from the Bhupender singh of the employee of this hotel he take the money from customer and never helpful for the customer. It would be humble request please alert from the employee of this hotel
    1 person found this review helpful 👍

  • 4/5 G C M. 1 year ago on Google
    Hotel is good but the house keeping staff is not maintaining the room properly. The bathroom floor was filled with water and small mosquitoes . The complainant was attended after 14 hours. Food in the restaurant was very good .
    1 person found this review helpful 👍

  • 3/5 Marko V. 1 month ago on Google • 39 reviews New
    Only spent a night. Rooms were clean and big enough for 2 person. Only complaint, you could hear everything at night. Street noise and what appears to be the restaurant in the hotel.

  • 4/5 Vineet G. 2 months ago on Google • 12 reviews New
    ROOM WAS VERY GOOD .STAFF ALSO GOOD BUT PROBLEM WITH HOT WATER AS WE NEED IT 6 AM BUT IT WAS NOT AVAILABLE .FIRST YOU HAVE TO CALL ON RECEPTION THAN THEY WILL OPEN WHY THIS.REST GOOD EXPERIENCE HOTEL IS NEAR TO IGI.

  • 5/5 Sriviji V. 3 months ago on Google • 5 reviews New
    The reception manager was very polite and understanding person. Rooms are super clean. Staffs are very kind. Overall I have a good experience with this hotel. Viji - Kuala Lumpur Malaysia.

  • 5/5 UK N. 6 months ago on Google
    Good ambience and near by to AEROCITY metro station on walkable distance Cost is also reasonable. The staffs are caring and very responsive . The food quality with buffet 😋 👌

  • 5/5 Robin de B. 8 months ago on Google
    Although not special compaired to others this still is one of the better options for a short stay. We stayed here with our group prior to our departure from Delhi Airport the next morning. They even provided us a take-away breakfast due to leaving early morning. Just short of the airport it will take around 10 minutes driving to get there.

  • 2/5 J K. 6 months ago on Google
    Contacted the hotel front desk regarding transportation options from Delhi to Agra. Each time we verified the fees, we received varying quotes. Lacking a price reference, the numbers seemed to be generated randomly using a calculator. The concierge team stands out among the staff, consistently welcoming us with a smile whenever they spot us and always prepared to offer their assistance.

  • 4/5 Karthick C. 1 year ago on Google
    It is located very close to Aerocity Metro, easy access by road as well. The parking space is decent. The rooms are very good and well maintained. The service was excellent.

  • 4/5 Naveen Kumar P G. 9 months ago on Google
    It's a good hotel in Mahipalpur. The staff are friendly and the rooms are reasonably good, no issues. The rooms are clean and tidy. The location is the best part of property as it is 5 minutes drive from Terminal 3 of Delhi airport.

  • 2/5 Rajiv M. 9 months ago on Google
    Located near the Delhi airport. It's located on a busy street. The reception looks posh. The rooms are neat, but not large enough. Service was ok. The restaurant is available all the time. This place is good only for short stays or if you want a stay for taking connection flights.

  • 5/5 Ravinder C. 9 months ago on Google
    Hotel is located on the main road. It is very convenient for travellers who are having connecting flights. The hotel check in was smooth. Rooms are clean and decent. For the price, the rooms are big and good enough. No hassles. Many shops and restaurants nearby to grab food if you are not interested in hotel food. Check out was also smooth and you get taxis easily.

  • 4/5 Md S. 1 year ago on Google
    Good hotel in that locality to rest your weary eyes if you have an early morning flight next day. Service is good and the staff provided early check-in which was a plus point. Overall satisfied with my stay.

  • 5/5 Lucifer M. 9 months ago on Google
    Hotel Classical Diplomat: Embrace timeless elegance and exceptional hospitality at Hotel Classical Diplomat, where every detail is meticulously crafted to ensure a memorable stay. Experience unparalleled comfort, personalized service, and a warm ambiance, making it a perfect choice for both business and leisure travelers

  • 4/5 Josemon K. 4 months ago on Google
    The board room was perfect for small group meeting.. great facility, cooperative staff..

  • 4/5 Prasenjit R. 3 months ago on Google New
    Dont eat the pringles !!! unless you are willing to pay surprise Rs500 at checkout. Room was super clean and two bathroom in family suite was amazing.

  • 5/5 kunal k. 1 year ago on Google
    I stayed for one night and really enjoyed my stay. Staff is very friendly, breakfast buffet had lot of options, and they also have cloak room service. Plus the hotel is very close to Delhi Aerocity metro. Highly recommend from my side!

  • 5/5 SHIB SHANKAR R. 1 year ago on Google
    Hotel Reception staff were very cordial and helpful. Restaurant was managed very well and the staff were prompt and responsive. Service staff were nice. Location of the hotel is on the main road quite near the airport Terminal 3. Overall very good experience.

  • 3/5 Kumar P. 2 years ago on Google
    Room is very compact and breakfast is just average. Location is good as it is very close to airport

  • 5/5 anirban p. 2 years ago on Google
    One of the best hotels at this price pint near airport considering the proximity,the behavior and the 24hour quick services.stayed there for just few hours of layover & so impressed,that we alrdy decided to check out there property at nainital.highly recommended.

  • 5/5 Shubham B. 2 years ago on Google
    Very good hotel.. rates are very affordable

  • 4/5 Anand U. 2 years ago on Google
    Good hotel and great experience... Easily accessible to and from airport and metro... Great staff and management who can cater to a variety of special requests

  • 4/5 Yaddy N. 2 years ago on Google
    Good hotel compared to many in Mahipalpur. Easy to locate, Stayed for a night as i had to take a early morning flight.

  • 4/5 Avni K. 2 years ago on Google
    Hospitality was great. Rooms were cozy and clean. Food was good

  • 5/5 Mosam M. 2 years ago on Google
    It's very good and hygienic hotel It has bar too. They provide airport transfer in affordable price. The location is just awesome. Just book it.

  • 4/5 sumit 2 years ago on Google
    Nice, exactly on Highway. Near buy to igi airport Delhi. Good buffet, nice Hotel to visit with family and couple.

  • 4/5 FAKE NEWS D. 2 years ago on Google
    We stayed there for 1 day everything is good but staffs are not behaving in proper way

  • 5/5 Ayush S. 2 years ago on Google
    Value for money hotel. Very courteous staff. Decent breakfast. Perfect for short stay near Airport.

  • 5/5 Rachna R. 2 years ago on Google
    Amazing food and cooperative staff inhad nice journey with classic .

  • 5/5 Prit S. 2 years ago on Google
    It was awesome experience in the hotel everything was good and smooth staff and security guards are very helpful I highly recommend this hotel lovely stay

  • 4/5 Debashree S. 1 year ago on Google
    Location is good if u plan to stay for just few days and near airport. Aerocity metro station is also walkable. Rooms were clean and well maintained. The staffs were also polite. Only problem was the hot water which was flowing in just a single line. And the wash basin was jammed

  • 3/5 Bilkhu L. 2 years ago on Google
    Hotel classic diplomat is considered one of the best hotels. We had recently visited Delhi airport. That day we decided to stay in this hotel. The hotel room was very clean and tidy. Good natured staff and all the facilities were provided to us on time by that staff. Even if we talk about food, I don't think it's bad

  • 4/5 Sanjay B. 1 year ago on Google
    Good if you want a night's stay 10 mins from the airport. Rooms are small but have all the essentials. Mattress was too soft in my room. Staff was courteous and promptly delivered on all our requests. They arranged for on time taxis early in the morning which was nice. Taxi rates were also comparable to Uber and Ola. Food is okay. Restaurant is decent enough for families. They also have a separate bar if you're looking for a drink. Reception area is nice. All in all a decent transit hotel.

  • 4/5 Vajeen K. 1 year ago on Google
    Nice rooms and nice staff. They were very helpful and not rude at all. Very close to the IGI Airport. Stayed here for two days. If you're a tourist, beware of the taxi guyz at the airport. They'll charge you about 800 INR to this hotel, whilst uber XL was only about 180 INR. The food at the hotel was very good and clean. I really enjoyed there puris and parathas.

  • 5/5 Deepak P. 1 year ago on Google
    The staff keep the guests feel at home. The stay and food are awesome. Location advantage makes it more worthy staying in the hotel. Awesome service.

  • 3/5 Surjit P. 1 year ago on Google
    An ideal located hotel, for the airport transiting crowd.Rooms are spacious and comfortable The staff is courteous esp Ms Kiranjeet Kaur and do bargain in tariff. The hotel has a bar as well as a restaurant with reasonably a priced food ,Rs 550 for buffet) Recommend the hotel for the apt transiting pax

  • 4/5 Dr. Ayush Pandey {MBBS, M. 1 year ago on Google
    A good hotel in the midst of Delhi city. The rates are nominal and food and drinks quality is also good. It is a good budget friendly option. We had our family dinner at this place and this was my first visit to this hotel. Great service and supportive staff (except one, don't know his name). Rest everything seems to be fine and great.

  • 4/5 Swathy Raj Santhosh K. 1 year ago on Google
    The Room was good and the service too. I wish there were more options in the evening buffet services which cost 500+ rupees. Any way people are ready to pay for good food. Good Restaurant Rooms were neat and the toilets too.. But parking can be a bit difficult as it's on the road side. Dont know wheather there is a seperate parking lot.

  • 4/5 rahul p. 1 year ago on Google
    Room are small but well maintained good in the price with quite supportive staff. It has option of breakfast inclusive which good option but it is not comparable to A-one list hotel but best in class in terms of its range.

  • 5/5 abhishek d. 1 year ago on Google
    Very great Hotel First i like one thing Near to IGI airport and well cleaned room,car parking very safe they have 24 hrs guards and hotel located on main Road Gurgaon Jaipur Highway.

  • 5/5 advocateajaynambiar 1 year ago on Google
    Went to visit a long term friend and sat in the lobby and parking for almost 2 hours. The hotel seems to be very cordial and staffs were friendly, lot of international gutes were seen in the premises. Ambience and location wise, the hotel is very strategically placed, may be 3 kms from Delhi international airport and a taxi ride can cost you below 200 INR. The room rates were seems to be normal in the range of 2000 INR to 3000 INR as compared to nearby areas.

  • 5/5 Saraswathi K. 7 months ago on Google • 1 review
    It's a good hotel in Mahipalpur. The staff are friendly and the rooms are reasonably good, no issues. The rooms are clean and tidy. The location is the best part of property as it is 5 minutes drive from Terminal 3 of Delhi airport.
    1 person found this review helpful 👍


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