ORRA Fine Jewellery image

ORRA Fine Jewellery

Jewelry store โ€ข Jeweler

๐Ÿ‘๐Ÿ‘ I am a customer since 2005 and have received excellent service, especially in the New Delhi South Ex branch where I have been dealing with Ashish. The service has always been very courteous and personal. Prices are competitive compared to the top jewellery chains and quality is very good. People often mention experience, staff, service, good, collection, store, great, Ritu, time, knowledge,


Address

Shop No: F, 40, Main Road, South Extension I, New Delhi, Delhi 110049, India

Website

www.orra.co.in

Rating on Google Maps

4.80 (1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10:30โ€ฏam to 9โ€ฏpm
  • Sunday: 10:30โ€ฏam to 9โ€ฏpm
  • Monday: 10:30โ€ฏam to 9โ€ฏpm
  • Tuesday: 10:30โ€ฏam to 9โ€ฏpm
  • Wednesday: 10:30โ€ฏam to 9โ€ฏpm
  • Thursday: 10:30โ€ฏam to 9โ€ฏpm
  • Friday: 10:30โ€ฏam to 9โ€ฏpm

Featured Reviews


Frequently mentioned in reviews: experience (24) staff (23) service (22) good (22) collection (20) store (19) great (18) Ritu (13) time (11) knowledge (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sharad A. 1 year ago on Google
    I am a customer since 2005 and have received excellent service, especially in the New Delhi South Ex branch where I have been dealing with Ashish. The service has always been very courteous and personal. Prices are competitive compared to the top jewellery chains and quality is very good.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Rishi S. 2 years ago on Google
    An awesome experience. The collection in South ex show room is unique and superb. We were attended by Mrs. Jasvinder who knew her way around jewellery & is a combination of talent, sweetness and helps choose the perfect ornament for the occasion. She understand our requirements, and gives options keeping budget and other factors in mind. She also gives perfect advice for investment purpose. As per my experience she is very knowledgeable and trustful person. I had 100% recommend her to others and will contact her for my future sales. Thanks for the time & effort you put for us.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 neha s. 2 years ago on Google
    Kavita has been tremendously fantastic with us. Such a genuine and friendly lady is an asset to the company. I will definitely come again. We had come only for earrings but due to her warm nature, we bought two diamond sets and solitaire earrings as well.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 seema k. 9 months ago on Google
    Very great service. Especially i would like to appreciate Ritu Mam'm for her great work spirit. Her co-operation with all the customers is impressive. Her work has been really impressive and she really seems to care about the same. Her knowledge about the products is excellent which helps a lot in making the preferences easier
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Abhinav D. 7 years ago on Google
    Staff is helpful .... They greet you very nicely . I went there to purchase engagement ring . As my fiance has thin fingers so it was difficult to find ring in her size and as it was jeweller strike that time , i found some beautiful rings there. There are not many options for necklaces but ya they have options in rings . They have workshop in the same building so cleaning happens in minutes. Overall good experience but ya variety of necklaces and bangles can be improved. Price Range is bit high so it can be improved too.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Sonam U. 1 year ago on Google
    Pathetic store , absolutely unethical. Promised us a discount and when we came back to purchase the product after making up our mind we were that the offer is not valid anymore. Such a bad taste. I had already come back to the store so they took advantage of the fact that we had finalised the purchase this product. The manager Mr Jyoti was quite rude as well to deny the promise.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sahil A. 2 years ago on Google
    Such a wonderful experience with some elegant collection and great service at the store. Mr. Rajiv was there to guide us for some beautiful pieces.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Nikita M. 1 year ago on Google
    I walked in the store after checking out other bigger jewellery brands in the area and was absolutely in LOVE with Orraโ€™s collection. I had a few things to purchase and the staff helped me pick out the best pieces. They were quick to understand my needs and my style to suggest me just the perfect pieces. And not to forget their service was commendable. Iโ€™d love to shop here again. Thanks so much!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gautam M. 10 months ago on Google
    Very great service. Especially i would like to appreciate Ritu Chachra for her great work spirit. Her co-operation with all the customers is impressive. Her work has been really impressive and she really seems to care about the same. Her knowledge about the products is excellent which helps a lot in making the preferences easier
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Rajiv M. 2 years ago on Google
    Visited Orra 9 years ago and have been coming back to them because of the great collection and service they provide. Special thanks to Aashish who has always provided excellent service, great at showcasing products within your budget. Highly recommended compared to other jewellers fit and finish is excellent & making charges are by far the lowest I have experienced.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Harvinder K. 10 months ago on Google
    Hi I would like to give Feedback for staff Mrs.Jasmeet kaur she is always go beyond and help in all possible ways and having great knowledge of Products. I wish her Good luck and want her to get promoted as she always give best customer service experience and time to all customers.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Disha S. 10 months ago on Google
    I went to store with my family last month frequently for my brotherโ€™s wedding purchase. Mrs Ritu maโ€™am was dealing us and she was so patient. I like her hospitality and charm of customer dealing.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Sourabh G. 5 years ago on Google
    Excellent prduct but thier employee doesn't know that how to handle clients.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Zinnia S. 10 months ago on Google
    Bought my wedding jewels from ORRA, Got Ritu Mam as a consultant. She has a cheerful attitude, her knowledge about the product is excellent which helps a lot in making the preferences easier.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Azra P. 9 months ago on Google
    For me Orra showroom and the staff members are very special. It all started 7-8 years ago when I simply dropped in to give a casual glance and was mesmerised by the designs and the warmth and willingness shown by the staff . From then there is no looking back , jewellery purchase means going straight to Orra, a regular kitty member, a constant buyer. It would be a crime not to mention the sweet and vivacious Jasmeet who not only has a pretty good knowledge of gems, but also tackles her customers so patiently and gently.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 ace 5. 9 months ago on Google
    Overall a very good experience and we were conducted by Ms Anuja at the south ex store in a very professional and meticulous manner. Great job and all the best for your future endeavors.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 pratibha g. 3 months ago on Google New
    Excellent designs at this store and they ensured me and my to-be fiancรฉ get our rings in absolutely no time! p.s Look out for Sonia and Shanker! Their service is simply heartwarming and great.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Shilpy A. 9 months ago on Google
    I recently visited ORRA with my husband. We had great experience there. Staff is very polite and cooperative especially Mrs. Ritu Chachra. I really appreciate her for great work spirit. She made us comfortable there and she is very professional and full of knowledge. Her knowledge about products is excellent which helped us in making our preferences very easy.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sakshi M. 7 months ago on Google
    Always an amazing experience at ORRA. I was a kitty holder and a return customer and every penny spent here was worth it. Ms. Ritu was attending to us and I must appreciate the patience and knowledge she has demonstrated during the process. The staff here is really welcoming. Recommended 10/10.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 urvish t. 3 years ago on Google
    Nice collection + variety + professional staff + affordable rang.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 aaggrim s. 4 months ago on Google
    Ritu did an amazing job! I came here to pick out a gift, and I wasn't quite sure what to get. She made it super easy to understand and made the whole buying experience really smooth.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Rhea S. 7 months ago on Google
    Best staff. We were attended by Ritu and she is excellent. We were buying jewelry for the first time and she was very kind and humble. The store is also extremely good. We were completely satisfied with our buy. Even the designs and collection is amazing.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 harsh a. 6 months ago on Google
    I had a wonderful experience with Orra. I was pretty amazed by the store when I walked in. I found an amazing engagement ring for my fiancรฉ. Ritu Maaโ€™m helped us a lot to find that perfect ring. Excellent customer service.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Poonam S. 11 months ago on Google
    Loved the designs of solitaire rings. 0% down payment and 0% interest of emi options is very nice cool

  • 5/5 Annie R. 1 year ago on Google
    Bought a necklace and earrings, very pretty. Service by Rajesh Kumarโ€™s was beyond compare, knowledge and courtesy etc. friendly service. Shankar Sen was also very helpful. Very pretty and delicate designs.

  • 5/5 Sakshi S. 11 months ago on Google
    Very good experience. Nice service by Rajesh ji. Great ambience. Cooperative and polite staff.

  • 5/5 shivam b. 11 months ago on Google
    I had a wonderful experience at ORRA store south-ex , I got the best variety of diamonds and platinum jewellery , I have purchased a solitaire ring and it is so sparkling and diamonds are so clear and fine .Thanks staff for giving me the best service .

  • 5/5 Kiran B. 1 year ago on Google
    Great service by Mangal. We really liked the collection here. The jewelry that they have are really beautiful and the variety that they offer is amazing too. We loved the necklace we purchased.

  • 4/5 Arti 1 year ago on Google
    Beautiful Diamond collection if u r searching for sleek n decent collection do visit ORRA store.

  • 5/5 mahjabin i. 1 year ago on Google
    Please add more gold pieces. Astra collection is really pretty! Thanks a lot to Ritu Maam for helping me find the perfect diamond earring

  • 5/5 SWATI B. 1 year ago on Google
    I am glad to visit in this store. All staff are very good but I specially talk about Jasmeet maโ€™am she is so nice person.

  • 5/5 Astha S. 4 months ago on Google
    Had an amazing experience at Orra, South Ex Branch. Sonia ji not only understood what we were looking for but made sure that all are queries and concerns were addressed. Extremely happy with the experience.

  • 5/5 Paresh G. 1 year ago on Google
    Thanks for everything. Ms Ritu has been a wonderful host at the ORRA's South extension shop. She has very helpful in selection of the product.

  • 1/5 Dr M. 4 years ago on Google
    Charge double amount money. When enquire, they admit their mistakes.... but even after repeated reminder they not bother to refund money...

  • 5/5 Yash A. 4 months ago on Google
    The collect at store is amazing and available in all ranges. The staff is supportive and the store ambiance is also good. The salesperson Farheen was amazing and showing us option as per as our taste and budget! Much appreciated store!

  • 5/5 Susheel G. 10 months ago on Google
    Decent place with nice staff presence. Poonam was very cooperative and one sales head, one other lady and one boy was also there to support in explaining the products to me and my family. They arranged sandwiches and coffee too which was really impressive. Nice place to go for diamond jewellary. Platinum bracelet range was not much.

  • 5/5 Saira S. 10 months ago on Google
    I m very happy to shop with Ora. Especially i would like to appreciate Jasmeet for her great work spirit. Her cooperation with all the customers is impressive. Her work has been really impressive and she seems to care about the same. Her knowledge of products is excellent which helps a lot in making the preferences easy...

  • 5/5 Viney R. 10 months ago on Google
    We had a great experience at ORRA south x...Great Location just near the metro..Best designs, I specially love the designs of rings . Neha has been a wonderful host, very cooperative with good knowledge & her way of talk is very good. Thanks to her.

  • 5/5 Gurpreet K. 9 months ago on Google
    Excellent modern jewellery selection at very reasonable prices. The staff are so kind hearted. Also very helpful with suggestions, Specially Mr.Toshir who did assist me and help me to choose the best design. Thank you so much for nice experience.

  • 5/5 Fora B. 10 months ago on Google
    It was very good experience.... Reasonable price no extra cost .... quality products and most important staff is good. There is one manager ms.bajpai she was very humble and helpful.

  • 5/5 SUMIT 10 months ago on Google
    We are highly satisfied by the dealing of Poonam ji. She attended us like a family member and the numerous collection of Ornaments was very attractive.Thank u Poonam ji for such a memorable experience.

  • 5/5 Gagandeep Singh P. 9 months ago on Google
    I would like to praise Orra's wide variety and the the enthusiasm with which they showcase their inventory, all these aspects coupled with their hospitality makes it a very positive engrossing experience. Even if the purchase is small or large, they treat their customers equally, and even though the enterprise has made sure their quality and hospitality is always maintained, its the employees which do a commendable job to upkeep this standard. And i would like to personally thank Mrs. Jasmeet Kaur who assisted me at every step, people like her should be promoted in every aspect of their job.

  • 1/5 Sanjay S. 9 months ago on Google
    I purchased a Platinum chain for Rs. 190K in April and in June the clip is broken! Customer service told me it happens due to wear and tear. In 2 months? I live overseas and they asked me to bring in the chain for repair and were unable to offer any other type of solution or willingness to help in this situation. Very disappointing after sales experience and questionable quality.

  • 1/5 iyad h. 5 years ago on Google
    Bad customer service though it was on a phone call requesting for the time they close on Saturday, rude staff

  • 5/5 Asmita K. 5 years ago on Google
    Good collection

  • 5/5 Urvashi S. 5 years ago on Google
    Jewellery is awesome

  • 5/5 Saurabh Singh N. 5 years ago on Google
    Wide range of collection, staff is helpful and experienced. Service is good. Regarding product will share feedback after 1 year of use ๐Ÿ˜๐Ÿ˜

  • 5/5 Arshit P. 4 years ago on Google
    A smart jewelry brand with unique designs. Excellent product range & well trained & courtesios staff.

  • 5/5 Jyoti Taneja S. 4 years ago on Google
    Classic variety and very good service.

  • 5/5 abeer s. 3 years ago on Google
    See

  • 5/5 Aditya C. 3 years ago on Google
    Good Selection. The crown star diamond is really like a queen of diamonds. Very exotic. Not disappointed with sales staff and services and product.

  • 4/5 Monika S. 3 years ago on Google
    Nice collection as always..

  • 5/5 Rajesh K. 5 years ago on Google
    Excellent diamonds jewellery with all transparency and always get best deals!

  • 5/5 Khushal r. 4 years ago on Google
    Love that place

  • 5/5 Alok P. 5 years ago on Google
    A great Store for Jewellery Number One in Diamond Jewellery..

  • 4/5 Subhranshu S. 9 years ago on Google
    First time I have deal with orra, they have good service & nice collection of love bands & all policies are mention on the bill.

  • 3/5 Rk89 F. 5 years ago on Google
    Staff members are helpful except one or two,,collection is good

  • 1/5 Prachi S. 5 years ago on Google
    The worst orra outlet that I had been to! The staff isnt helpful. We had to go from noida to collect it two times. The first time it wasn't ready. The second time they had made it in wrong size. When we complained they agreed to send it to orra sec 18 outlet noida which now they postponing. Really frustrated with the service and staff.

  • 5/5 Jon A. 5 years ago on Google
    Good diamond collection .....and solitairs.....with lovly staff

  • 5/5 GIRISH A. 4 years ago on Google
    Good daimond

  • 5/5 Niharika S. 2 years ago on Google
    Orra is a good brand that offers lots of variety and options to choose from. The customer service is fast and satisfactory.

  • 5/5 Ashish V. 5 years ago on Google
    Very nice place

  • 2/5 Priti D. 5 years ago on Google
    Not value for money

  • 4/5 ravinder p. 5 years ago on Google
    Nice place for shopping jewelry

  • 4/5 Kushal C. 6 years ago on Google
    Nice place to be there if you have Pocket full!

  • 5/5 Medha S. 2 years ago on Google
    Really Thanks to Ms. Kavita Orra for choosing the best engagement rings. The jwellery is very nice and flourish.

  • 5/5 Nisha S. 2 years ago on Google
    Easy location. Very friendly staff. Get regular updates on products & services. Had a great time in Pre Valentineโ€™s Day celebration at Orra. Guys - well done . keep it up ๐Ÿ‘

  • 4/5 Anubhvofficial 1 year ago on Google
    Collection is good. I loved the ORRA crown solitaire rings. But unfortunately didnโ€™t like the policy of placing orders for custom rings. When as a user i was ready to pay almost full amount for a ring. The gold & diamond price should be frozen for that day itself. Instead taking 45 days to build a ring and charge me new rate applicaple on that day. Staff is amazing and very helpful.South ex store

  • 5/5 Anand M. 1 year ago on Google
    Best to purchase your jewellery from. The collection was quite impressive and also in the budget. Staff was quite supportive, Mrs Ritu was very good, she helped with the whole process.

  • 5/5 Aditya T. 1 year ago on Google
    They have a great collection for all ranges. Staff is really helpful and cooperative, especially Mr. Ashish who was present right from the selection to the final delivery of my purchased item.

  • 5/5 Rama M. 1 year ago on Google
    They provide excellent customer service.. Mrs. Kalpana and Mr. Rajiv were there to provide sales support.they both are very good sales person. Jewellery Collection is also very nice

  • 5/5 Preeti m. 1 year ago on Google
    The staff gave us personal attention and showed us each piece. They understood our needs and weโ€™re very warm. Loved the shopping experience

  • 1/5 salil g. 1 year ago on Google
    This feedback is purely based on my purchase experience at the South Ex store and not about product itself. We have been not told about compete post sale process and challenges which comes with it. Discount offered is of no use, please read the fine prints on the same. Sales team do not tends to give you clear information on making charges, final product cost, exchanges cost + variables etc and being a first time buyers this was biggest hurdle we faced. And unfortunately and obviously they took the full advantage of our inexperience. Please read the fine prints on invoice, and may be ask of copy of invoice before purchase.

  • 5/5 Jayant S. 1 year ago on Google
    It was very good experience with Jasvinder Kaur. We have been handled with good gusture and been shown withamy options. We are purchasing one diamond ring. Thank you orra for beautiful experience. All the best

  • 5/5 priyanka t. 1 year ago on Google
    Ritu ji has been superb . Service is great .helped me select a beautiful ring. She would help you with the best schemes going on in the store . Orra is a v trendy yet beautiful store . Has great variety so got for it

  • 5/5 K K A. 2 years ago on Google
    Excellent collection, better finsh and price to Tanishq. Must try. Moreover, Brach Manager very decent and cooperative


Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Cheques
    • โœ“๏ธ Google Pay
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Repair services
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible seating
    • โœ“๏ธ Wheelchair-accessible car park
    • โœ“๏ธ Wheelchair-accessible entrance
  • Service options
    • โœ“๏ธ Delivery
    • โœ“๏ธ Kerbside pickup
    • โœ“๏ธ In-store pick-up
    • โœ“๏ธ In-store shopping
    • โœ“๏ธ Same-day delivery

Trends



Last updated:

Similar Jewelry stores nearby

Tanishq Jewellery - Delhi - South Extension image
1
Tanishq Jewellery - Delhi - South Extension
Jewelry store
๐Ÿ‘ LOCATION - near South ex (pink line) metro exit. Its like 200m left to the exit. COLLECTION - I have visited other branches in Delhi too,to me it was different experience than other ones. Small investment jewellery collection is equally good as the big investment ones. Nonetheless tanishq offers go...
4.60 (6.7K reviews)
Malabar Gold and Diamonds - SouthEx - Delhi image
2
Malabar Gold and Diamonds - SouthEx - Delhi
Jewelry store
๐Ÿ‘ Visited first time and it was wonderful experience as the sales person Ms. Bhakti was very patient and courteous while we were selecting our jwellery. Ambience of the outlet is amazing obviously with proper lighting, neat and clean. Lots of greenery inside (natural plants pots) as well as outside t...
4.70 (2.7K reviews)
Manohar Lal Jewellers Defence Colony image
3
Manohar Lal Jewellers Defence Colony
Jewelry store
๐Ÿ˜ Location is excellent ๐Ÿ‘๐Ÿ‘๐Ÿ‘ Decent store Pricing needs improvement as very few designs are available Collection should be improved and added Pricing should be improved
4.90 (2.2K reviews)
Manohar Lal Jewellers image
4
Manohar Lal Jewellers
Jewelry store
๐Ÿ‘๐Ÿ‘ Fantastic place for all your jewellery requirements. One stop shop for every jewel and stone with decent pricing and good collection. Mr Pushpendra Kumar from sales was immensely helpful and attentive. ๐Ÿ‘๐Ÿ‘๐Ÿ‘ Do check out :)
4.90 (2K reviews)
Kalyan Jewellers image
5
Kalyan Jewellers
Jewelry store
๐Ÿ˜  I got disappointed in this store just because the sales person was not interested in showing products and he directly said that we don't have more designs and he just showed only 1 tray wasn't expected from Kalyan they asked us thrice to change the seat. I will never visit Kalyan South extension aga...
4.60 (1.9K reviews)
Last updated:
()