Northern Railway Central Hospital image

Northern Railway Central Hospital

Doctor Government hospital

One of the Most Reviewed Government hospitals in New Delhi


Address

Basant Lane, Aram Bagh, Connaught Place, Paharganj, New Delhi, Delhi 110055, India

Website

www.indianrailways.gov.in

Contact

+91 11 2336 4227

Rating on Google Maps

3.80 (589 reviews)

Open on Google Maps

Working Hours

  • Tuesday: (Holi (Observed)), 9 am to 1 pm, 2 to 4 pm, Hours might differ
  • Wednesday: 9 am to 1 pm, 2 to 4 pm
  • Thursday: 9 am to 1 pm, 2 to 4 pm
  • Friday: (Good Friday), 9 am to 1 pm, 2 to 4 pm, Hours might differ
  • Saturday: 9 am to 1 pm, 2 to 4 pm
  • Sunday: Closed
  • Monday: 9 am to 1 pm, 2 to 4 pm

Featured Reviews


Frequently mentioned in reviews: hospital (68) staff (27) patients (26) railway (23) patient (16) doctors (16) treatment (14) good (14) doctor (12) senior (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ashok Kumar S. 1 year ago on Google • 36 reviews
    Never visit this third class hospital for treatment purpose if possible. This is a 200% honest feedback and experience about this hospital. This is third class, poor and rubbish hospital. Long queues everywhere and no proper arrangement anywhere. Maximum staff here is arrogant and rude. No respect even for senior citizens. Yes ,no respect for senior citizens. No one is there to listen the grievances of patients. For CAT scan, for PET scan, for MRI for Radiation and for so many other medical procedures they refer to other private empenelled hospitals. Here in this hospital nothing is to be appreciated. Totally a third class hospital with very basic facilities only. ZERO , RUBBISH AND THIRD CLASS. Maximum of employees here have joined unions. They have too much arrogance in their behaviour. In new UMID card , the option for selecting dispensary/ hospital has been given to pensioners, even then the senior citizen pensioners are harassed for referral slips, which is NOT possible for senior citizens pensioners. If someone tries to meet Medical Director, the PA and security persons treat very rudely. If you really love your patient please never visit this THIRD CLASS railway hospital.
    40 people found this review helpful 👍

  • 4/5 Sudesh K. 1 year ago on Google • 107 reviews
    Very Good Hospital for railway Employees it helps to many patients recover from their diseases and within less time period they provide best quality of medicines and Treatment. It has OPD for Geneals and separate OPDs for senior citizens and children.
    5 people found this review helpful 👍

  • 5/5 Ramesh J. 1 year ago on Google • 95 reviews
    Very good governance railway hospital. It treats out patients also against PM-Jay scheme. One of the best equiped Railway hospital.
    3 people found this review helpful 👍

  • 4/5 Kashish V. 2 years ago on Google • 36 reviews
    Nice infrastructure, a little inadequate staff at times. Have had the displeasure to visit here quite often this year. Baaki it's a railway hospital so to review it seems a little non-consequential. But, I'm bored right now waiting for my patient to come out of the OPD so why not.
    8 people found this review helpful 👍

  • 4/5 Umashankar K. 1 year ago on Google • 43 reviews
    It is 2nd large railway hospital in central delhi near shivaji stadium and connought place. It is only for railway employees. It is free for all railway employees. Very well maintained like private hospitals. This hospital also preferred private hospital for any other health check up but not charge any fee. Almost all paperwork is online if you have any doubts reception desk is also available. If you have any health issues, please feel free to check up your body.
    4 people found this review helpful 👍

  • 3/5 NAMAN P. 9 months ago on Google • 25 reviews
    One(two) has to stand in queue...one queue for making registration slip and other queue for taking token for respective room (doctor's cabin). Worst part is many people get their work done from the back door of registration counter.I am adding a picture of such incident. Hilarious part is- one can make self-registration through hmis app but still has to stand in queue to take registration slip from the counter. Hope administration will take cognizance of this incident.
    5 people found this review helpful 👍

  • 1/5 Kavita K. 6 months ago on Google • 19 reviews
    Rude and careless doctors in this hospital and supportive staffs and new intern also misbehave with patients and patients' family members. Dr. Suggested to my sister to take medicine from the medical store why r u came here. I want to know when everyone take medicine from medical strore without prescribed by doctors then why these doctors required in hospital and why we need hospital. I am surprise when he said that.
    5 people found this review helpful 👍

  • 1/5 Purnima R. 3 years ago on Google
    Shame on you guys my papa expire on June 13 he collaspe in washroom ( he fid not put on his oxygen mask as he thought he is fine) you people stole his mobile phone that's the last momories we have of our papa. Shame on shame shame
    7 people found this review helpful 👍

  • 5/5 shiv kumar k. 2 months ago on Google • 33 reviews New
    Very neat and clean. Dr. Staff are very friendly and very helpful.

  • 5/5 Vikhyat j. 4 years ago on Google
    Good facility...
    6 people found this review helpful 👍

  • 1/5 Govinda K. 1 year ago on Google
    Never visit this third class hospital for treatment purpose if possible. This is a 200% honest feedback and experience about this hospital. This is third class, poor and rubbish hospital. Long queues everywhere and no proper arrangement anywhere. Maximum staff here is arrogant and rude. No respect even for senior citizens. Yes ,no respect for senior citizens. No one is there to listen the grievances of patients. For CAT scan, for PET scan, for MRI for Radiation and for so many other medical procedures they refer to other private empenelled hospitals. Here in this hospital nothing is to be appreciated. Totally a third class hospital with very basic facilities only. ZERO , RUBBISH AND THIRD CLASS. Maximum of employees here have joined unions. They have too much arrogance in their behaviour.
    5 people found this review helpful 👍

  • 4/5 Ajay Pal S. 3 years ago on Google
    Although hospital infrastructure is improved but the behavior of doctor nurses , specific in Gynaecology ward is not polite, a junior gynaecology Doctor is huge impolite, He always crying on patient. similarly, A JR in emergency is. they call patient alway TU, Kaha kam Karta hai, Tujhe kya problem hai etc. always use tapori type language. Staff should be counseled how to behave with patient. Patient already in trouble, and behave of hospital official work to increase the patient trouble.
    5 people found this review helpful 👍

  • 1/5 parshant b. 1 month ago on Google • 18 reviews New
    My father had operation of gallbladder removal post operation he was have issues we came to casualty after that they admitted him after CT scan no doctor is interested to see repots after telling three times a same doctor he check reports he said ok ok when we asked What will be the next treatment senior will come and situation got heat up then he you want want me repair you now and said go do complaint to managing director said by a doctor . Patient admitted in ward no. 12 bed no 19. They need work on their system always junior doctor reporting to their senior over phones never telling anything to patient or their relatives.

  • 1/5 Khan S. 4 years ago on Google
    My experience about this hospital is very worst. Doctors are very rude to patients. And counter 's behaviour is very bad with patients. ...
    3 people found this review helpful 👍

  • 5/5 Gaurav M. 3 months ago on Google • 16 reviews New
    Very good experience in OPD

  • 5/5 chaitanya g. 4 weeks ago on Google • 7 reviews New
    My baby was born at this hospital. The Doctors are really helpful and caring. They don't have a lax attitude as I presumed earlier The overall cleanliness and cooperation of the entire staff is excellent.
    1 person found this review helpful 👍

  • 1/5 Deepali G. 1 year ago on Google
    All the staff is very rude. Specially that counter 41a member, I don't know his name., but he should learn some etiquette. Northern railway should make some complain box as well because they need to know that the staff is taking salary for not doing anything. Today we went to the hospital, general surgeon Dr. Tiwaari and his team is very good. But the management staff is too rude. They are not listening the problem just checking for the referral paper form the near by dispensary. Very disappointed
    2 people found this review helpful 👍

  • 4/5 Sayyed F. 4 years ago on Google
    Now the services has totally changed improved alot Service: well maintained systems Cleaning: clean atmosphere and hospital Food: NRCH canteen with low price and tasty food n many other private vandor Doctors: they all are best in their field
    2 people found this review helpful 👍

  • 1/5 Shashi R. 3 years ago on Google
    Poor facilities...even the doctors are so irresponsible and careless.. they ignore patients..no one cares about patients.the staff is not interested in work
    2 people found this review helpful 👍

  • 2/5 Daljit S. 3 years ago on Google
    I got treatment from this hospital. There is slackness in treatment given by doctors and nursing staff. There is also shortage of helpers in wards and there is absence of machinery like CT and MRI. There are some departments in which there is no specialist doctors due to which the patients are not getting Emergency treatment. Even in the railway dispensaries there is no ECG machine due to which the patients do not get timely treatment during Emergency inspite of heavy amount spent on building and establishment.
    2 people found this review helpful 👍

  • 1/5 Puja K. 4 years ago on Google
    Bakwas management.bakwas system.but doctor are brilliant.
    2 people found this review helpful 👍

  • 1/5 Poonam V. 2 months ago on Google • 4 reviews New
    My name is Poonam my husband in railway me I went to railway hospital on 7 January at 12 pm where I got a vitamin ka injection. At that time a Dr on duty misbehaved with me or said that he will give me injection. Today is Sunday, why should I reduce railway Dr. Sunday, why my husband has to work in North East, why I have to go to North East railway hospital, whether I am giving good treatment to you, whether there is any holiday. Have we been asked to see the railway health card?
    1 person found this review helpful 👍

  • 1/5 Ankit D. 3 years ago on Google
    Mismanagement everywhere, pathetic hospital
    1 person found this review helpful 👍

  • 2/5 Priest Kuldeep M. 3 years ago on Google
    Nice to Hospital
    1 person found this review helpful 👍

  • 1/5 saurav g. 2 years ago on Google
    Dr pawan Malik (general surgeon) is very idiot I'm a case of breast cancer with lymph node involvement. He says up to date technique for surgery is not available in hospital but still he didn't refer me to other hospital with up to date technique. He only tries to waste patient's time when every day counts for life of a cancer patient. He must be expelled from North Central hospital urgently
    1 person found this review helpful 👍

  • 1/5 Nitin K. 1 year ago on Google
    Worst staff I have ever experienced, spl in orthopaedic, no one is there is to even listen to patients, just tell what they want to and try to divert it's small centers.
    1 person found this review helpful 👍

  • 1/5 NITESH K. 3 years ago on Google
    Young doctors are so polite ,but the max staff is not so good. Specially counter no. 41A
    1 person found this review helpful 👍

  • 5/5 Vinay R. 1 year ago on Google
    I have been to Hospital not been to canteen, hospital is well maintained and good care of patient is done, my bua is at 80+ yrs got her gallblader with stone removed and she is quite stable till now, very much thankful to railway hospital staff
    1 person found this review helpful 👍

  • 5/5 Gulshan D. 4 years ago on Google
    Nice Infrastructure Cordial staff.. Competent Doctors..Situated opposite to Cnaught Place
    1 person found this review helpful 👍

  • 5/5 Vinod kumar C. 4 years ago on Google
    World class facility . Very good treatment . Well qualified doctors here . Very neat and clean hospital.
    1 person found this review helpful 👍

  • 3/5 Ravi S. 3 years ago on Google
    Some staff including doctors are polite and helpful while some leave you disturbed both physically and mentally. Sometimes the hinges inside toilets are broken for long long time and no one maintains them. Because cleaning services are mostly privatised, you're on the mercy of god that you don't get infection. Toilets are always unhygienic, some people don't know how to use the western one. Even cockroach and rats can be seen frequently in ward but still sometimes chemicals are sprayed, God knows what happens to Corona Virus. Reception and Canteen are good. For LP medicines you should have atleast 2 days time for OutStn. Patients and should make arrangements for living on your own. Attendants of outstation patients would face immense difficulty living with patients. They cannot sleep. Most patients and attendants are required to change their bedsheets on their own, even asked to clean their puke on their own. Some senior nurses don't allow keeping your luggage on the medicine stool near the bed, they harass unnecessarily. Some compounders drag out blood from your veins and leave you with large swellings especially in emergency. Well most departments have doctors including oncology which is rarely seen in railway.
    1 person found this review helpful 👍

  • 1/5 Sudha R. 3 years ago on Google
    Worst staff worst services especially emergency ward.... They don't even heard your patients problem.....I don't even have words to explain how they serve worst worst services.......
    1 person found this review helpful 👍

  • 5/5 lalit n. 3 years ago on Google
    Big hospital
    1 person found this review helpful 👍

  • 1/5 Manish C. 2 months ago on Google • 4 reviews New
    Worst experience There is a huge communication gap between doctor and patients. Doctor don't tell what is going on with patients. Process of treatment is very slow.

  • 3/5 VISWANATHAN M. 3 years ago on Google
    I was surprised to see the hospital matching the appearance of any good pvt hospital, but was not happy to see the support staff not supporting the patients. In emergency there is no support staff to assist patients and they have to search for the wheel chair etc on their own. Will be great if more support staffs with accoutability are posted with proper monitoring. The wash rooms are very well built but again the maintenance is very poor, the urinary outlet has not been properly inserted into the slot which results in the same poring out and no staff was available to whom it can be said

  • 5/5 Vicky G. 3 years ago on Google
    Progressed in last few Years. Good management of Covid+ other patients.

  • 5/5 abhishek kumar m. 3 years ago on Google
    Northern Railway Main Hospital, located at Connaught Circle, New Delhi. It offers healthcare and Emergency services to the staff of Railway and even Central Government employees.

  • 1/5 Prayan S. 3 years ago on Google
    The hospital does not have basic facility for MRI and CT Scan. The lower lever staff (pharmacist, compounder, ward members etc) is rude and don't have 1% sense of responsibility. Somehow Jr Doctors are pulling it off. This hospital should be made private. Railway can't manage it. Union baji aur makkari se hospital to nahi chala sakte aap.

  • 5/5 Prince Rathi 2. 3 years ago on Google
    Good

  • 5/5 G.S G. 1 year ago on Google
    It's all ok & good hospitality here, helpful staff and doctors even all type of medicines are available.

  • 4/5 Sandeep S. 3 years ago on Google
    Thumps up for care

  • 5/5 Himanshu p. 3 years ago on Google
    Superb

  • 1/5 akshay s. 1 year ago on Google
    Try to never visit this hospital if you don't have refer paper from you near by dispensary. Without this they will not even see you in opd. Somebody please tell his that if patient is not in base location how they will be able to manage to get the refer paper. Counter 41 members do not have any courtesy to the patient as they closed the window in front of me.. My father is diagnosed with cancer and we need to get his admit in other hospital. For referral paper we waited his in long queue. And when we got the number he just shut the door and said come tomorrow. They should think that for cancer patient every day is very critical. Also counter number 41A and 41B , i dont know the name of the both employee but they don't know how to talk with others, its seems they own railway hospital, MD of hospital said there is no more requirement of debit paper anymore but still denied there job

  • 4/5 Mohammad Tazim W. 1 year ago on Google
    Doctors are very good but nurses, ward boy and lower staff need to be tight in work and nature.

  • 4/5 BALWANT S. 3 years ago on Google
    Tu word from every doctor But they are full of knowledge Good and appropriate treatment but बड़ी tassalli se😊

  • 2/5 Simi K. 1 year ago on Google
    My mother admitted there in emergency .its one of the largest hospital in delhi for railway employees. There is only one machine for blood testing . The patients admitted in emergency have to wait for 5_6 hours to get the blood reports. After that doctor will decide the fate of the patients . Veey pathetic

  • 5/5 PANKAJ B. 1 year ago on Google
    Good Timing Management System, & Schedule Like Serious Matters, But The crowd is more in the hospital because the population is increasing, the government should increase the railway hospitals

  • 5/5 prakash bhushan s. 1 year ago on Google
    A big and well-equipped hospital with all infrastructure, doctors, and neat clean premises.

  • 5/5 Anshul kumar J. 3 years ago on Google
    Best hospital ever

  • 5/5 Pushkal R. 3 years ago on Google
    Very well maintained and still preparing for good to best

  • 5/5 sadek A. 3 years ago on Google
    (Translated by Google) sadekAli (Original) sadekAli

  • 2/5 Love K. 3 years ago on Google
    Very very poor service by staff

  • 5/5 Bende 3 years ago on Google
    (Translated by Google) The treatment here is very good (Original) Die Behandlung hier ist sehr gut

  • 5/5 Jyoti M. 4 years ago on Google
    👌so beautiful place

  • 4/5 Mohd W. 4 years ago on Google
    Nice infrastructure

  • 5/5 Aman R. 4 years ago on Google
    The railway hospital has been processed into multiple forms to be a world class hospital. The services which are provided by the hospital are nothing less than a private hospital. The doctors may be a little grumpy at times but overall it's a great hospital.

  • 5/5 Bhupinder S. 4 years ago on Google
    Well Maintained Railway Hospital

  • 5/5 Milan S. 3 years ago on Google
    Love it

  • 5/5 Puneet D. 3 years ago on Google
    Well kept with all specialities operational.

  • 4/5 V P. 4 years ago on Google
    (Translated by Google) Facility sab ok hai but doctor pasent ko sahi se jawab nahi dete or nahi unse baat karte hai par unki dekh rekh jyada acchi hoti hai jinki jaan pehchan ya railway officers se adhik jaankaari hoti hai sirf unko hi jyada accha treatment milta hai jinki hot unko sirf treat hi kiya jaata hai (Original) Facility sab ok hai but doctor pasent ko sahi se jawab nahi dete or nahi unse baat karte hai par unki dekh rekh jyada acchi hoti hai jinki jaan pehchan ya railway officers se adhik jaankaari hoti hai sirf unko hi jyada accha treatment milta hai jinki jaankaari nahi hoti unko sirf treat hi kiya jaata hai

  • 5/5 Rabi C P. 3 years ago on Google
    (Translated by Google) Great public looking hair (Original) बहुत अच्छा पब्लिक देख बाल होता है

  • 4/5 Hitesh R. 4 years ago on Google
    Doctors are good and most of the staff are helpful, hospital is very well Maintained and parking is also available just outside the hospital.

  • 4/5 manish r. 4 years ago on Google
    Near & clean with all necessary medical facilities. Only for railway staff

  • 5/5 Saurav s. 4 years ago on Google
    Neat and clean hospital but only for Railway employee

  • 5/5 Shivam S. 2 years ago on Google
    No need to previous registration for covid vaccination,but try to come before 3pm. The staff is very polite, I'm thankful to the whole vaccination team. They are doing a great job.

  • 5/5 Devender R. 2 years ago on Google
    You can visit there for covid vaccination (Covidshield) with and without registration on cowin.gov.in

  • 1/5 Raj Kumar S. 2 years ago on Google
    Support staff speaks in inappropriate way. Practitioners don't know how to speak and treat with the patient. Seva Bhaav wali feeling is missing here. Staff that support to Nurses and Doctor are so lazy and engage in phone during the working time. I would really appreciate the time when Dr. D. Sharma was heading the hospital.

  • 1/5 Daljeet S. 2 years ago on Google
    worst hospital in india. The doctors are just giving training to new recruits.If you want to worsen the critical case of patient, go to this hospital, they will push the patient to death as soon as possible. The officer lady in casuality dont know how to talk to patient and she does not even know the meaning of word "emergency". In my experience most of the doctors are just getting lavish salary package from government but does not want to give efforts to save the patients from death. They do not even realise that the patients those are coming to hospital are the source of the employment for their job. If they dont exist, this hospital was never required. Only infrastructure cant change the attitude of doctors, moral responsibility and interest to save patients is needed. Only go to this hospital if you have basic medical problem. They cant handle or treat critical cases. I have lost my closed one here, I am just writing this to help someone from losing his/her closed one.

  • 5/5 Foodie Delhi Wali (. 2 years ago on Google
    What a hospital just amazing. My niece born yesterday in that hospital. It was a normal delivery. Doctors are so capable that they performed their duty so well.❤️❤️👍👍👍You can totally trust them.

  • 4/5 Kushagra CEng MTech M. 3 years ago on Google
    Ok

  • 1/5 Prinku watch o. 6 months ago on Google • 1 review
    Worst gynaecologist, she even does not know which tests she have to done, I went there for my urine cyst problem, after doing so many tests she didn't given any medicine. I think she doesn't know about medicines. Also I asked about my problem, she told me - isme hum kya kar skte hai, dobara hogi to hogi. Tapori type language and misbehaving with me. Now I will consult my trusted private doctor in Agra. Don't go in central hospital please. It will waste your crucial time in unnecessary tests.
    5 people found this review helpful 👍

  • 3/5 Aasif K. 2 months ago on Google • 1 review New
    Mana


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