2/5 S M. 1 year ago on Google
Poor
experiences
on
my
last
two
visits.
This
does
not
refer
to
everybody
working
there,
but,
I
had
two
very
unsatisfactory
first
visits.
Lined
up
20
mins
with
3
people
in
front
of
me,
with
a
prepaid
parcel
to
drop
off,
when
getting
my
turn
to
drop
off
at
the
window,
I
was
informed
if
I
wanted
a
receipt,
proof
of
drop
off,
I
would
need
to
use
the
self-drop
off
machine.
This
is
not
true,
the
agent
could
have
given
me
a
receipt
at
the
window,
but
chose
to
be
unhelpful
,
especially
after
I
had
lined
up
that
length
of
time
-
no
need
to
be
like
that.
However,
I
went
to
use
the
machine
thanking
the
agent
for
this
I
information.
Upon
using
this
location
again,
I
attempted
to
use
the
self-drop
off
machine,
for
a
different
parcel
-
however
encountering
technical
issues
when
the
touch
screen
was
not
responding
properly
to
scan
the
parcel,
after
a
few
attempts
I
went
to
the
window
to
drop
off
the
parcel
and
tried
notifying
the
staff
that
I
was
having
issues
getting
the
machine
to
respond.
Agent
at
the
window
(rudely)
cut
me
off
and
tried
to
assume
the
reason
why
it
would
not
work,
instead
of
finding
out
the
reason
why.
For
example,
“the
way
I
applied
the
label”.
Not
true,
this
had
no
merit
as
I
have
prepared
many
parcels
the
same
way
previously,
also
for
example
when
they
scanned
the
parcel
barcode
at
the
window,
there
was
zero
issue.
I
was
trying
to
do
a
courtesy
by
notifying
them,
there
may
be
an
issue
with
the
machine,
just
in
case
they
wanted
to
look
at
it,
or
at
least
I
was
having
an
issue
with
it
and
if
they
could
help,
but
instead
this
was
met
with
the
agent
over
speaking
me,
having
little
patience,
and
limited
social
skills,
in
this
interaction.
It
makes
you
question
whether
they
would
survive
in
the
private
sector,
speaking
to
people
like
this.
I
will
attempt
to
use
this
USPS
again
to
see
how
the
third
time
goes,
but
it’s
been
two
consecutive
poor
performances,
which
makes
me
question
using
it
again?
Great
building
to
visit,
nice
post
office,
just
a
shame
the
poor
customer
service
I
received.
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