1/5 manuel s. 1 year ago on Google
I
recently
visited
my
MJ
doctor,
Dr.
Murphy,
and
was
extremely
disappointed
with
my
experience.
Despite
being
a
patient
for
over
4
years,
my
last
two
visits
have
been
nothing
short
of
terrible.
The
staff
was
unprofessional
and
disorganized,
no
one
was
even
waiting
or
in
the
office.
I
left
feeling
unsatisfied
and
unheard.
Kim,
made
the
experience
even
worse.
When
I
walked
in,
I
was
asked
if
anyone
had
helped
me
yet
and
when
I
said
no,
she
asked
if
she
could
help
me.
However,
Thomas
was
talking
loudly
with
a
customer
over
the
phone
that
I
couldn't
hear
her,
so
she
responded
rudely
with,
"So
you're
just
here
to
sit
in
our
office?"
This
type
of
behavior
from
the
front
desk
sets
a
negative
tone
for
the
rest
of
the
visit
and
shows
a
lack
of
customer
service
skills.
The
icing
on
the
cake
was
when
I
had
to
call
back
after
my
visit
because
my
script
for
edibles
and
concentrates
were
removed.
This
was
particularly
frustrating
because
I
had
driven
an
hour
to
get
my
scripts
corrected,
only
to
find
out
that
they
were
not
complete.
This
type
of
mistake
is
unacceptable
and
a
waste
of
my
time
and
resources.
It
is
clear
that
the
staff
at
this
practice
lacks
attention
to
detail
and
does
not
prioritize
their
patients'
needs.
Dont
expect
call
backs
either
after
leaving
voicemails
to
rectify
the
situation.
I
would
not
recommend
this
office
to
anyone
looking
for
reliable
and
efficient
mj
doctor.
1 person found this review helpful π