If customer service is key 🔑 then buthces can't open the lock. The lady who took our order was semi rude, unpleasant & made it seem as if we were a bother & or unhappy to be there working. We explained we just moved to riverside & we're recommended to come to Butch's... she appeared to not care. We asked what would she recommend... it was like pulling teeth to get her to be helpful & friendly but we tried. Honestly her attitude killed my want to eat there but my gf wanted to absolutely try it still. She ordered BUTCHS ULTIMATE ITALIAN & I ordered the clam chowder soup. They say bad customer service can alter the taste of food & I think THEY are right. It was bland & missing pickles when the display advertised pickles come with. The clam chowder soup was super small and tasted like dehydrated soup u mix with hot water. Eh... for $25 bux I could have went some where with better customer service & maybe better food. I say better food cuz that experience is based more on the employees bad attitude then the food. Would I come here again? Maaaaaaaybe, But if I see the same lady in the front... most likely not.3 stars would be average but BUTCHS FAILS TO BE EVEN AVERAGE like a subway.

First time here. Got a turkey bacon 🥓 avocado 🥑 grinder really good everything will definitely be back for more sandwich’s in the future. The Mac N Cheese macaroni salad was not good and I won’t be getting that again

I had a small ultimate Italian sandwich during lunch time. Was very tasty sandwich. I like the seating out side in the parking lot. I felt almost like it was a picnic under the tree.

Ordered the hot pastrami sandwich and a bacon avocado turkey. Definitely get extra pickles on the side. The pastrami sandwich was absolutely amazing. Must try.

This place is kind of out of the way I heard about it. I wanted to check it out. I seen it on Facebook. They really pile on the meat. My sandwich is flavorful. The meat was tasty. It was a little greasy, but it was good I went with the Butchie 8 inch I enjoyed it. I’ll be back for another.

Only reason I don't give it 1 star is because the Older lady behind the counter is amazing, her attitude and enthusiasm for every customer is incredible. Younger lady didn't care to explain that hot sandwiches only come with the meat inside and no toppings after the fact that I mentioned it was my first time there. Bummer lunch.

The modest building houses an excellent sandwich shop. I had the chicken salad sandwich (grinder) and came back for the turkey one the next week. I would have liked more meat on the sandwich but this is a minor complaint because I really enjoyed both. Definitely check it out.

Apparently, a Riverside secret I just learned about. So glad I went ... :-)

Haven't been here in a few years. However, it still has the best sandwiches around and excellent service. I had 1/2 roast beef on squaw and it was so good.

Amazing food! Some of the best sandwiches in Riverside. Sides are great as well. Great friendly service. Personal favorites: - Turkey on Squaw - Hot Ham Grinder - Bowl of Chili

Excellent. Showed up with 15 hungry workers and the Grinder crew got it done!! Excellent food and service. I'll bring my team back again when we are local! Thanks to the Butches team 11-13-23😁👍💯

Haven't gotten a bad sandwich ever. I recommend Butch's ultimate Italian or egg salad on Squaw bread. My husband likes the meat ball and the Macaroni salad.

Just like I remember it as a kid. Good sandwiches, decent clam chowder, and they still have the New York Seltzers. No wait on a Saturday after a Mt. Rubidoux run. Eating out is pricey just about anywhere now, so it's a very rare treat. But hopefully enough business comes in to keep our local spots going.

Wow! I am so disappointed, butchs is so run down, the food is not great as it used to be, I found a long black hair in my sandwich and the customer service is non existent. We walked in saying hello and the guy taking orders doesn’t even flinch. Sadly I will no longer be supporting this business.

This establishment has been around for over 20 years and is completely family owned and operated. They are kind and patient and have a tight selection of amazing grinders, sandwiches, and sides. They pile on the toppings, and you'll never be disappointed. I've been coming here for a few years now, and everything I have tried has been delicious. While there are simple chairs and tables, most people tend to order-to-go, so don't expect some fancy ambiance. This is truly a blue-collar sandwich establishment. There are also some shaded bench seatings outside, which is nice when it isn't too hot. For the same price or even cheaper than some more notable chain sandwich shops, you get far more for you buck!

We decided to get sandwiches to go. We were still looking at the menu board when the older lady with a ponytail pretty much rushed us to put our order in. She was kinda rude in the beginning and seemed to be annoyed if we took a second too long. After she took the order I realized she didn't give us our ticket to call out when the order is ready. I went up to the counter to let her know and she got more annoyed it seemed. She even was rude with the other customer after us and we both acknowledged her rudeness. It was only when the order was ready and we paid, she was then pleasant to us. l get it that a lot of businesses are short staffed and may be dealing with trying to stay afloat but there is no excuse for poor customer service. She really should change that attitude if the place doesn't want to get reviews like this. By the way, the sandwiches (I had the chicken salad sandwich), pasta salad and potato salad were ok but the greatest.

Always fabulous food been here forever and never changes. Turkey on squaw loaded is always my go to sandwich. When I want to treat myself. YUMMMM

Have been going here for many many years. The sandwiches and salads are delicious every time! They are consistent, portions are generous, prices are fair, and service is excellent!

Chicken salad sandwich was really good, the kids had a ham sandwich and they loved it. Will be back soon.