5/5 Sarah B. 11 months ago on Google
My
husband
and
I
stayed
here
about
a
month
ago
for
a
family
members
wedding.
The
service
at
this
Rosewood
location
was
impeccable.
We
arrived
at
9am.
Our
room
was
not
ready
but
they
let
us
stay
in
a
temporary
room
to
refresh
after
our
12
hour
flight.
We
used
the
car
service
the
entire
time
we
were
there.
They
worked
hard
to
keep
our
driver
the
same
throughout
our
trip
allowing
us
to
secure
a
bond
to
our
driver,
Divo.
Divo
was
phenomenal
as
our
driver.
He
was
attentive,
fun,
talked
about
the
city,
and
always
made
sure
we
were
safe
and
taken
care
of.
He
is
truly
an
asset
to
the
hotel.
Guilherme
Correa
was
hands
down
the
best
concierge
we
have
had
at
any
hotel
we
have
ever
stayed
at
and
we
have
stayed
at
five
rosewood
hotels.
He
knew
us
by
name
amongst
the
many
visitors.
He
went
above
and
beyond
to
get
our
family
a
restaurant
reservation
and
spa
services.
Guilherme
made
sure
we
had
everything
we
needed
while
making
us
feel
like
our
stay
was
important
to
him.
Again,
both
these
team
members
are
vital
and
make
the
experience
at
Rosewood
São
Paulo
memorable.
Thank
you
to
both
of
them!