1/5 M A. 6 months ago on Google
DO
NOT
STAY
AT
BIZ
APARTMENT!!!!
WORST
EXPERIENCE!!!!
My
recent
16-day
stay
at
Biz
Apartment
Gardet
had
its
ups
and
downs,
but
unfortunately,
the
downs
significantly
overshadowed
the
positives.
Upon
arrival,
our
group
of
four,
here
for
a
business
meeting
with
our
company,
encountered
a
rather
unpleasant
experience
during
check-in.
The
person
at
the
front
desk,
a
white
woman,
initially
claimed
that
our
reservation
hadn't
been
paid
for.
This
resulted
in
a
frustrating
situation
where
we
had
to
contact
our
company
manager
on
a
Saturday
to
sort
things
out.
It's
worth
noting
that
our
company
had
already
provided
payment
details
during
the
booking
process,
so
this
initial
encounter
left
a
sour
taste
in
our
mouths.
However,
our
experience
took
a
turn
for
the
worse
on
the
day
of
checkout.
At
around
12:15
PM,
the
same
white
woman
who
had
handled
our
check-in
knocked
on
our
door
and
told
us
it
was
time
to
leave
and
in
her
exact
word
"GET
OUT
NOW!
YOU
CAN"T
STAY
EVN
A
MINUTE
MORE"
It's
reasonable
to
expect
that
if
guests
wish
to
stay
beyond
the
checkout
time,
they
should
be
willing
to
pay
for
late
checkout
fees.
It
was
disheartening
to
be
treated
this
way,
especially
considering
we
were
prepared
to
pay
extra
for
a
late
checkout.
To
make
matters
worse,
this
particular
staff
member
did
not
have
a
name
tag
at
the
time,
preventing
us
from
addressing
her
directly
in
this
review.
One
observation
that
was
particularly
concerning
was
the
difference
in
treatment
between
us
and
other
guests.
We
couldn't
help
but
notice
that
when
a
white
gentleman
approached
the
front
desk,
the
service
seemed
significantly
more
accommodating
and
helpful.
While
the
apartment
itself
was
fine
and
met
our
expectations,
the
blatant
disparities
in
treatment
based
on
race
left
a
lasting
negative
impression
on
our
experience.
It's
disheartening
to
have
to
say
this,
but
I
would
caution
non-white
travelers
considering
this
establishment,
as
my
experience
suggests
that
racial
bias
may
play
a
role
in
the
treatment
you
receive.
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