Scandic Malmen image

Scandic Malmen

Hotel

Casual rooms & suites in a mid-century building with a lively lobby bar, a fitness center & dining. People often mention room, hotel, good, location, breakfast, staff, great, coffee, stay,


Address

Götgatan 49-51, 116 21 Stockholm, Sweden

Website

www.scandichotels.se

Contact

+46 8 517 347 00

Price rating

$91/night

Rating on Google Maps

3.80 (3.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (18) hotel (14) good (13) location (11) breakfast (9) staff (8) great (8) coffee (7) stay (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Morris B. 1 year ago on Google
    The standard double room is exceedingly small( 403). The duvet does not fully cover the bed. There was a bunch of cotton on a towel. Very difficult to have a shower without flooding bathroom. No space for luggage.
    2 people found this review helpful 👍

  • 1/5 Rasmus O. 2 years ago on Google
    Loud music from the bar all night. The bass travels through the walls all the way up to the 5th floor. Forget about sleeping. No info about that when checking in. Poor cleaning. Dust all over the window sill. Worn out floors with deep marks. The breakfast coffee tasted like it was two days old.
    2 people found this review helpful 👍

  • 1/5 Sebastian W. 6 months ago on Google • 248 reviews
    It's disheartening to see such an excellent location wasted on subpar service and outdated amenities. We stayed for 8 nights in a suite and were immediately greeted by a misplaced welcome gift intended for another guest. The staff's solution was to merely remove it, missing an opportunity for a graceful recovery, like allowing us to keep the chocolate as an apology. Cleanliness was a significant issue. Our room had stray hairs and dust upon arrival, and it took the hotel three days to resolve this. Similarly, a loose toilet seat and a nonfunctional soap pump took three days and multiple requests to address, with the soap pump issue never being resolved. The room itself felt antiquated. Even the speaker in the room featured an iPhone connector that was discontinued 11 years ago. On the flip side, the breakfast staff were commendable, especially the gentleman who attentively refilled coffee mugs. However, do note that the breakfast area is oddly cold, so dress accordingly. Another concern is the hotel's cleaning policy. They claim to skip regular room cleaning to be environmentally conscious, but this feels more like a cost-cutting measure rather than genuine concern for sustainability. It's a poor customer experience to have guests ask for basic services like cleaning. In summary, while the location offers great potential, the hotel falls short in nearly every other aspect. Immediate attention to service, cleanliness, and modernization is needed for this place to be worth the visit.
    1 person found this review helpful 👍

  • 3/5 Tiffany L. 2 months ago on Google • 929 reviews New
    Close to Slussen where is the bus station that you can go to a lot of cities in Stockholm. The hotel room is cozy but cold during the night. Breakfast you can have a lot to choose.

  • 5/5 Erica B. 1 year ago on Google
    Nice Hotel Great location staff are polite and friendly, much choice for Breakfast what I think is great is the times they serve it till late morning which works really well if you don't fancy getting up to early. Sweden is amazing with the ABBA, Vasa museums as well as other things to see and do..Central station is about a 10 min walk away get on that train and explore other parts of this fantastic country. Love it.
    1 person found this review helpful 👍

  • 5/5 N A-M S. 8 months ago on Google
    Hotelli sijaitsee hyvällä paikalla Södermalmilla, metroasema on hotellin alapuolella. Lyhyt kävelymatka Viking Linen terminaalista. Huoneet siistit, ehkä pientä uudistusta kaipaisi. Jääkaappia ei ollut huoneessa, sitä olisin kaivannut. Aamupala oli hyvä ja monipuolinen. Henkilökunta oli hyvin ystävällistä ja avuliasta. Tulin hyvin ymmärretyksi, huonosta ruotsinkielen taidosta huolimatta 👍 Tulen uudelleen seuraavalla Tukholman reissulla 😊
    1 person found this review helpful 👍

  • 3/5 muthanna i. 1 year ago on Google
    Nice location, near from the old town and royal palace, no slippers in rooms, cleaning with extra payments, breakfast is good , staff are friendly, you can get a free bic if you want
    1 person found this review helpful 👍

  • 4/5 JULIETTE A. 5 months ago on Google • 78 reviews
    I stayed in the hotel for 4 nights during September. I was one person and was given a double room by the only person I saw smiling during my stay!, which was really nice and comfortable for me. The room was beautiful, spacious (of course), had an office and an armchair, tv, coffee facilities. My room was on 5th floor so it was quite as well. The breakfast was really good , there was a variety of different things to choose and the coffee was very nice. I also visited the bar a couple of times and the atmosphere was very nice! The music also, but a little loud for my taste. The location of the hotel is perfect! It's close to the old town (walking distance) and all the historical and cultural things you want to visit during your stay in Stockholm. There is bus stop a few steps away and also subway just around the corner. There are also a lot of restaurants around and a beautiful square with coffee shops and restaurants. The hotel staff definitely needs more training regarding welcoming and friendly service. They do not smile, they don't seem to care about the guests. They didn't suggest anything regarding the city and transportation, they didn't give me any information about the bar which was offering food as well but they did charged me with coffee the first afternoon I was there, from the machine across the reception desk and generally they don't seem to work in tourism industry. As my job is in this field, I know what they should have presented. Overall, it was a good experience, loved the place and the city. And since I plan to go back soon, I will stay in this hotel again due to the location.

  • 4/5 Inka S. 7 months ago on Google
    Keskellä kaikkea, musiikki soi aulassa, lyhyt matka kävellä Vikingline. Ainoa puute, ei ollut saunamahdollisuutta.

  • 4/5 timo l. 8 months ago on Google
    Kerrassaan hyvä kohde ja vinkkinä: pyörä on hyvä kulkupeli ajelessaan kaupunkia. Hotellista saa pyörät lainattua, normaalit polkupyörät.

  • 3/5 Sami P. 8 months ago on Google
    Kokemus oli mukava. Arvostelua laski huoneen pieni koko ja vessassa ollut viemärin haju.

  • 3/5 Jürgen D. 6 months ago on Google
    Das Hotel liegt ganz günstig mit gutem U-Bahnanschluss. Die Zimmer sind für 2 Personen zu klein. Kaum bis keine Ablagemöglichkeiten, sehr kleines Bad mit WC, sehr schmale Doppelbetten.

  • 4/5 tatjana k. 6 months ago on Google
    Great hotel in a good location. The breakfast was great and the room was clean and spacious. The only issue was the noise from the street on Friday evening.

  • 5/5 Reinaldo de Araujo B. 8 months ago on Google
    Double bed was smaller than the usual ones, air conditioning needs to be set cooler for warmer weather

  • 4/5 richard j. 4 months ago on Google • 6 reviews
    The room was clean and comfortable but quite basic. Perfectly adequate for a working week away on business. The breakfast was excellent and one of the things that will make me book again when I return. The gym is tiny but well equipped. The hotel should consider opening earlier than 0600 though for those of us that need to get on.

  • 3/5 TW T. 6 months ago on Google
    Expensive and no fridge. Only the location is good and the staff are helpful.

  • 5/5 Lauri K. 11 months ago on Google
    Anna at reception is true customercare specialist. Very good attitude. Anna made our stay wonderful. Anna was a saving Angel for our family. Five stars for her! 💪

  • 2/5 Henrik B. 10 months ago on Google
    Service in the bar lacking, serving stops at 23.30, despite us being a large group. The small rooms need an update, paint peeling on the door frames. Floor seems not to be cleaned regularly.

  • 5/5 Marcel W. 11 months ago on Google
    Modern Hotel in good area and position for sightseeing. Breakfast was very good with nice aditions. Unfortunately there is only a machine where you just can get coffee. No Cappucino, Latte Machiatto or similar. :-( The room was small but clean. Very quiet and good temperature. Room 337 Around the hotels are a lot of restaurants and a underground parking area. Good stay for a few days!

  • 1/5 A W. 11 months ago on Google
    By far the loudest hotel I've ever been at. Got maybe two hours of sleep each night due to how loud the hallways are. Asked for a later checkout to attempt to get some sleep and the cleaners were by far the worst in the other rooms. Stomping their feet so unbelievably heavily and loudly moving furniture for over 3 hours and slamming things... I never experienced this so badly. Also the creepy and busy wall paper didn't quite make for a comfortable room to begin with. Never coming back to this one.

  • 5/5 Dominique MarketingPro (Buy Hex C. 1 year ago on Google
    I'm mostly down in the bar area, great staff and very good energy for mingle. Highly recommended

  • 1/5 Mira M. 1 year ago on Google
    Very disappointing! This hotel is in great location but it really doesn't meet the expectations and I think it really isn't worth the price. The bathroom laidout is not comfortable; vantilation is bad as I can smell grilled food and smoke in my room. I'm pretty sure that some people must have smoked in the room with window open, but you can still smell it. The breakfast doesn't have vegan hot food options, only cold food. And the glasses are overused (I got one with cracked rim). I don't think I would recommend this place, simply too outdated.

  • 4/5 Barbara S. 1 year ago on Google
    The hotel was great and so was the room, we were welcomed very nicely by Carl. The bar of the hotel had a great atmosphere however a waiter called Max made our experience terrible as he made a cocktail for one of our friends that was undrinkable and wouldn't replace it. Fortunately another waiter called Donald was clever enough to fix the matter and gave us amazing service, we came back to next day thanks to him.

  • 5/5 Pat W. 1 year ago on Google
    Great hotel, good location for shops, bars anr restaurants etc. Friendly.staff good bar atea and good food.

  • 5/5 Vladimir V. 1 year ago on Google
    A great place to stay in Stockholm. Very comfortable and perfectly located.

  • 4/5 Brian S. 1 year ago on Google
    No real problems - just a shortage of tea bags ( when I phone reception - told I could go down & get them myself) not what I call service

  • 1/5 Reeta H. 1 year ago on Google
    Rooms withiut aircondition.. and No possibillity to decide the room temperature. When asked got a fan in the room. Also shower was "broken" so that you can't get under 38°C water..

  • 2/5 Henri P. 1 year ago on Google
    Bad surprise at late evening... Soon after 11pm I heard quiet "beep beep" sound while I was at bed and somebody opened a door. I had lights on so that somebody just closed door immediately. Unfortunately I was was not able to run after nor ask explanation at checkout (I also had quick breakfast).

  • 5/5 Fee F. 1 year ago on Google
    Great location, staff exceptional, lively bar within. Everything you want is nearby, lots to do, buses, taxis, scooters, plenty of food places, worth checking out what you fancy, was big queues for the tapas bar next door. Mcds, pizza, burger King a minute away, two close metros. Lots of outside eating and bars. Loved my time here. Will return.


Call +46 8 517 347 00 Open on Google Maps

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