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  • 1/5 D 1 year ago on Google
    One of the worst experiences I’ve ever had visiting a city, worst when it comes to hostels/hotels. The place is much dirtier than the pictures. I stayed in the 12-person room for 3 nights before booking another location even though I paid for a few more nights. The bathrooms are crammed & run down. The “kitchen” is a microwave and fridge. Receptionist opened door w/o knocking and woke me up for something that they should’ve had records for. Didn’t help that one of people in my room kept everyone up from his aggressive coughing all night (he was worse than COVID pts I see in the ICU…). I would only recommend this place if you really needed a night to crash somewhere. Only positive about this place is location, which is right next to subway. I will not come here again and will mention my poor experience here when people ask me about Stockholm.
    7 people found this review helpful 👍

  • 2/5 Eliza T. 1 year ago on Google
    Scam of a hostel I swear, looks nothing like the pictures and you'd think the single rooms would be nicer but you're basically in a box with a bed. Luckily, there's a window. The table in my room was lopsided and the chairs and table were right outside my door and people chat there until 3am. I came from a hostel in Amsterdam and it was way nicer with my own bathroom. At Acco, we even need to put on and remove bed sheets when we arrive and leave. We also have to pay extra for linen. Only pro to this is that it's close to everything in Stockholm. Would not recommend nor would I come back. Listen to the reviews. Bed and pillow were so uncomfortable too, just a lump or a pillow. Everything was horrid, I have never given such a bad review in my life.
    4 people found this review helpful 👍

  • 3/5 Nora L. 1 year ago on Google
    Stayed for one night. It was cheap and the staff was nice. However, the room was too hot, there was no electric outlet by the bed. And I had to make my own bed which was a bit tricky in a dark dorm where people were sleeping.
    4 people found this review helpful 👍

  • 1/5 Troels B. 8 months ago on Google • 20 reviews
    The room was noisy and warm (even warmer than outside). The bed was horrible. The bathroom had mold in the ceiling and in general it was old and worn. It was cheap, but I would still recommend anyone to find another place and spend a bit more money on their stay. This is not worth i.

  • 1/5 Michelle J. 7 months ago on Google • 17 reviews
    This place is negative stars. This hotel was beyond terrible. They used the area in front of our room as a lounge and there was extreme noise until midnight and then people right outside the door talking while playing chess until 3am. It was hot so we had the window open and people were below it at the front door smoking marijuana all night. I hate the skunk stink of marijuana but I hoped it would make me sleep. Even the marijuana could not compete with the endless freaking talking and opening of room door #2 next to us. I’ve had zero sleep and I can’t even express to you how much I hate this place. The showers were moldy and the linens made you feel if things were crawling on your legs all night. I’m getting another hotel and would they give me a refund for the nights I’m not there? No. I hope this place burns to the ground where it belongs.

  • 1/5 Adam M. 6 months ago on Google • 11 reviews
    #scary This is probably one of the worst hostels I’ve stayed at. In very bad condition, read the rest of the reviews as well and find don’t expect much. The best part was the clean bedsheets and towel; everything else was old, falling apart or ugly, or in some cases, all three. Did not want to take my shoes off kind of vibe anywhere.
    1 person found this review helpful 👍

  • 1/5 Olga M. 6 months ago on Google • 8 reviews
    I didn't feel safe in this place. The kitchen was dirty, there was no lock on the bathroom door, the code to the luggage room had not changed, and there were a lot of people sitting in the corridor when the receptionist said the code to the door to our room very loudly. I was accosted when I was walking to the kitchen and a man harassed me, trying to get my phone number and other contact details. There was no one guarding the hostel at that time.
    1 person found this review helpful 👍

  • 3/5 Austin T. 10 months ago on Google • 9 reviews
    The hostel is good for if you are travelling on a budget. The hotel staff were very kind. That said, the place was not that clean, the rooms were small, the place smelled of cigarette smoke (I believe that may have been due to one of the guests smoking inside the hostel, no clue whether or not they were kicked out, although it was against their policy). There was a kitchen and a laundry machine to do your laundry. Frankly the location did not seem that safe and was far from the city centre. I also had to pay an additional fee for linens that wasn't included on the regular price nor was there a warning on the site that I used that specified that I would need to pay for linens in addition to the price that was advertised. Still, if you are travelling as cheap as possible, it is fine.

  • 5/5 kalyna f. 11 months ago on Google • 3 reviews
    The staff and the other guests were all very lovely! There is free tea and a kitchen in the common area which was quite handy. The common area below is quite spacious, the rooms/washroom area were tighter than most of the other hostels I had been to. Personally, I didn't mind though- the price is very reasonable and as someone who only stayed a few days, it didn't effect me. The people were the best part- as a solo traveller, I made a lot of friends there very quickly. If I go to Stockholm again, I will definitely go back :)
    1 person found this review helpful 👍

  • 5/5 Víctor B. 1 year ago on Google
    Acco Hostel has been the base of operations for our family (party of 12 Spanish) for three nights during our stay in Stockholm. The manager of the place and his colleagues, people who have lived in places with different cultures and speak Spanish and English fluently, have been very helpful since we arrived, giving us advice on Swedish culture, places in the city and information about any aspect regarding the hostel. The place has two floors, each with its own entrance; the upper floor has the bedrooms, several shower rooms and bathrooms, a kitchen, and a little living area with some seats and a coffee table, where you could find people having breakfast and planning their day in the morning, or chatting with their families at night. The base floor is the main living area, with a kitchen and bathroom, tables and chairs, large sitting cushions and a couple couches, where you can spend the time eating, playing any of the board games they offer, watch a movie using their Chromecast, or even make a little pre game with drinks and playing music from their impressive speaker. Overall, we couldn’t have chosen a better place to stay in Stockholm for the price. Needless to say that everything was and stayed very clean, and if you respect the installations and the rest of the people staying in Acco Hostel, you’ll have a warm place to come back to after each day of adventures.
    1 person found this review helpful 👍

  • 2/5 Ryan M. 1 year ago on Google
    Worst hostel we've stayed at. Cons: The place is far more run down than the pictures suggest, with flaking paint and stained walls etc. Our private room was freezing cold thanks to very drafty windows and thin sheets. Though a tiny space heater was included, this was not communicated and it did not feel safe to leave on overnight (very cheap looking). The walls are paper thin, with no sound isolation. You will be able to hear everything going on in the next room or the hallway and there is no effort to quiet noisy groups. Bathrooms were often busy as there are seemingly two shared between all of the rooms. Communication overall was poor. Reception operates at odd times and we did not get a response after trying to call and message within stated times until 5 hours later. There was no communication prior to visiting about what facilities there were or where they were and instructions regarding checking in were unclear. Owners are constantly posting on Facebook trying to get people to work for free and it seems nobody in the area wants to work from them as when they do offer paid positions they are always trying to hire from abroad. Pros: - Cheap, 50 euros a night - Beds were comfortable, even if the pillows weren't - Decent, central location If you can't afford anywhere else, you'll manage. Otherwise, avoid. Edited in response to review: Staff were contacted within stated WhatsApp/phone call hours, but either way it's not good that no staff are available through the entire day, as they admit...and it is hard to believe that the staff cannot hear people shouting at the top of their lungs, unless they aren't present at the property at all, which is a problem in itself. Obviously the staff cannot influence how many people are using the toilets, but it is up to them to provide an adequate number of toilets for guests even when the hostel is fully booked. I'm not sure how they expect multiple guests to use the single toilet bathrooms at once 🤔 Maybe they are expected to crouch on the floor? Notice that they did not respond to complaints regarding the upkeep of the hotel, drafty windows, or poor sound isolation and haven't provided any assurances that they are working to fix any of these problems. Yes, the reservation was under my gf's name, which is why I am not on the list, though my name was listed in a message to them. The weird implication that I didn't stay with them at all is a bit ridiculous considering many other guests have had the same issues.
    1 person found this review helpful 👍

  • 5/5 Charlie Lewis C. 1 year ago on Google
    Well well well, what an experience! As hostels go this place is as good as it gets. 10/10, 5 star paradise. They say first impressions mean everything, so to be greeted at reception by a man lying horizontally across as sofa like he's being painted by a group of art students, not getting up to say hello or even acknowledge we'd arrived was a fabulous start. After he ignored all basic customer service etiquette (demonstrating a level of arrogance I really admire) he proceeded to check us in by tapping at an iPad, constantly shaking his head without explanation. We arrived at our rooms to find a barrack-like set up, six beds crammed into a room that a group of termites would find claustrophobic- perfect. The broken AC machine that looks like it came from the set of "Saw" was another delightful addition. Security at this establishment was of top priority - epitomised by the luggage room which was not locked, or even shut for the majority of the time. In addition, the unannounced daily code changes to access any door in the hostel, kept all guests on their toes and created an fun atmosphere of jeopardy and confusion. With over 100 guests staying at any one time, it was a relief to discover two working showers for us all to share. The daily queues of angry sleep-deprived teen, lining the stick-thin corridors created a great sense of social unity amongst all, similar to that of people waiting to collect rations during Stalin's Russia. Acco hostel also came with a large, well-equipped lounge area, consisting of 3 mouldy old stools and complete with a 19-inch TV which simply displayed an album cover from an unknown Swedish fringe musician. Guests also can enjoy a free breakfast every day, consisting solely of rancid coffee that could also be used to unblock drains. All in all an amazing experience that I would recommend to absolutely everyone. If you're in Stockholm, you MUST visit Acco Hostel. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
    1 person found this review helpful 👍

  • 2/5 Stéphanie M. 2 years ago on Google
    Nice rooms and beds. But listing is lying on a few things: coffee place and breakfast permanently closed. No kitchen. Just a microwave. Toilets always without toilet paper. Missing sheet….
    1 person found this review helpful 👍

  • 1/5 Radka M. 6 months ago on Google • 6 reviews
    Terrible experience. All is very small, old, ugly and without any care. Do not think they do any effort to improve it, as if something is broken the do not change it. Very noisy, you can hear everything from the other rooms and from the street. The walls are paper thin, with no sound isolation. We had private room, which was small, uncomfortable bed but this was not the wors thing, there were bedbugs. We informed hostel and hopefully they will clean the room properly. Shared bathroom is another nightmare, all smalling bad, full of mould, only two toilets for all. It´s economy accommodation but still they should take care of the cleaning and some maintaining. Definitely not recommendable!

  • 5/5 İltan O. 10 months ago on Google
    Everything is perfect. The guys are really cool and helpful. They are doing everything to feel you safe and comfortable. Everywhere is clean. Do not hesitate to stay here

  • 5/5 Zoë S. 10 months ago on Google
    You get what you pay for and it's worth it. Clean sheets, a bed, towel, and wifi. What I would have loved to be improved: Please steam clean/remove the carpets. They smell like feet and are really grimy. Also the lockers are very small and only fit large padlocks, not the small travel ones. Otherwise give it a go, just don't expect to cook or anything fancy. It's the bare minimum which was perfect for me on my layover!

  • 3/5 Leo F. 10 months ago on Google
    Simple and affordable place to sleep on the go. The rooms could be cleaner and larger for the number of beds, and have more plugs, but the access and check in is quite simple. Be aware to bring a lock if you can, they don’t necessarily have ones to sell. Otherwise, the place is correct of its price.

  • 5/5 Candela T. 10 months ago on Google
    We are soy happy with their services. Very nice hosts, we didn’t a have a place to sleep on Beyoncé’s concert night and they gave us a room by a very good price. Clean blankets and towels and everything perfect. I recommend it

  • 4/5 Erwin T. 11 months ago on Google
    This is a helpfull and friendly Hostel. I am a truck driver from Holland. The is friendly and very helpfull for a truckdriver without facilities. A room i didn't need, but bathroom and shower was needed. They helped me for a good and a bit lower price. I would say....think about this hostel when you may come in the same situation. Kind regards Erwin

  • 5/5 Katharina P. 11 months ago on Google
    This hostel was pretty nice, there was everything we needed - also the staff was welcoming, we could come in earlier than expected and use the facilities right as we needed them :) there were some people around, pretty chill! Greets from (almost) Abisko now! Would recommend and come back :)

  • 4/5 ANDREA TEODORO P. 11 months ago on Google
    Good experience! We’re Erasmus student and we stay 3 nights in the hostel. The hostel is clean and the staff are very nice. They indicated free coffee but there wasn’t much availability. In general, I recommend this hostel for your stay in Stockholms

  • 5/5 Alex R. 11 months ago on Google
    Very welcoming and caring staff. I stayed there for two weeks and there is a very frequent cleaning of the rooms. Moreover, offers the possibility to rest on the first floor with a fully equipped kitchen, quality armchairs and a TV. Very good address I recommend !

  • 2/5 Yaroslav 8 months ago on Google
    This is one of the worst hostels I have ever been to. I was on the first floor of the bed and there was no socket. The shower was shared and there was no door that could be closed, so anyone could enter the shower room when you were washing. The only plus point of the hostel is its location and that's it!

  • 1/5 Franz B. 7 months ago on Google
    Eigentlich bin ich ja recht hart im Nehmen, aber dieses Hostel hat selbst mich gebrochen, obwohl ich aus einer 12-tägigen Wanderung gekommen bin, wo in nur draußen in Wäldern geschlafen habe. Das Hostel ist relativ unscheinbar von außen und sieht dort schon etwas heruntergekommen aus. Wenn man die Tür findet, um hereinzugehen, kommt man direkt zur „Rezeption“, die gleichzeitig auch der Aufenthaltsraum ist. Diese ist ein so enger Gang, dass dort kaum 2 Menschen nebeneinander stehen können. Obwohl der Check-in als unkompliziert beschrieben wurde, wo kein Personal notwendig ist, wurden wir trotzdem von einem Mitarbeiter gehindert direkt unser Zimmer zu betreten. Dieser hat für den Check-in von mir und 2 Personen vor uns mindestens eine Stunde gebraucht. Natürlich wurde einem noch Bettwäsche und Handtücher berechnet (ich glaube, es waren 16 Euro). Als wir anschließend unser Gepäck in den Gepäckraum stellen wollten, konnten wir unseren Augen kaum trauen. Alles lag, kreuz und quer und die Koffer stapelten sich fast bis zur Decke. In unserem Zimmer angekommen, stellten wir fest, wie eng es war. Das Zimmer war ca. 10qm groß und es waren 6 Leute untergebracht, dementsprechend hatte die Luft auch gerochen. Die Fenster gingen auch nicht richtig auf, da die Betten davor standen. Mein Kumpel hatte keine Decke in seinem Bett und da nun niemand mehr an der Rezeption war, konnten wir niemanden erreichen. Als ich mich duschen wollte, kam der nächste Schock. Die Duschen haben mich an die Filmszene aus trainspotting erinnert, von der "The Worst Toilet in Scotland". Das ganze Bad ist stark renovierungsbedürftig und die Decke und Duschvorhänge waren voller Schimmel (Bild). An duschen war nicht zu denken, so ekelhaft war das. Danach bin ich aus dem Hostel, um ein paar Biere zu trinken, damit der Aufenthalt erträglicher wird. Als ich wiedergekommen bin und die Tür zu meinem Zimmer geöffnet habe, habe ich gemerkt, dass es nichts gebracht hat. Die Ausdünstungen von 6 Menschen auf 10qm sind einfach unerträglich. Ich hatte Glück, dass ich mit dem Kopf am fester schlafen konnte und habe es wenigstens einen Spalt aufbekommen, um meine Nase raus zu strecken. Die Mitbewohner in diesem Zimmer waren auch sehr unangenehm. Sie bestanden größtenteils aus Menschen aus dem Nahen Osten, die an der norwegischen Grenze abgelehnt wurden und nun seit Tagen/Wochen auf ein Visum warten. Nachts hatte jemand die ganze Zeit Hustenanfälle, was sehr an eine Typhus Station erinnerte. Als ich nach oben an den Lattenrost geguckt habe, klebten dort mehrere Kaugummis.es gab keine Steckdosen sondern nur eine eine Verlägerungsdose am Fenster. Nach einer Nacht, bei der nicht an Schlaf, zu denken war, haben ich und mein Kumpel beschlossen das Hostel zu verlassen, obwohl wir 3 Nächte gebucht hatten und eine Stornierung nicht möglich war. Das Hostel erinnerte er an eine zwielichtige Flüchtlingsunterkunft oder ein Obdachlosenheim. Alles war ziemlich heruntergekommen. Ich würde jedem empfehlen lieber ein Hostel zu buchen, was 10–20 Euro mehr die Nacht kostet. Selbst als ich davor im Wald geschlafen habe, hatte ich mehr Komfort als in dieser Abstiege.

  • 1/5 Nooz 2 years ago on Google
    Worst place I’ve ever been. Not clean, I’ll even say the bedroom was disgusting with food on the mattress, toothpicks… One person from the staff was rude, would walk in our room without knocking ¿¿WHO DOES THAT ?? The place is maybe cheap, but it’s not worth it, you can found better place in the city, not for much more. We left the hostel before the end of our reservation because it was not possible to stay in such dirty place. Bathroom with no lock, staff coming in our room in the middle of the night or at any hour, the kitchen… well not a kitchen. Nothing to cook and no material to eat (yeah… a kitchen with no forks or knives) Well, I’ll just say it was not a good experience and we are happy to left this place as soon as it was possible.

  • 4/5 Kim L. 1 year ago on Google
    I nice cheap hostel in a good location close to everything you need, and also close to the Zinkendamm subway station. The hostel is kept very clean, and I want to send a special thanks to Durmil one of the staff members. Only downside is no real kitchen. Only microwave and no places really to sit and eat your food.

  • 2/5 Jaffrey H (. 2 years ago on Google
    Nice place, okay/unique location, but i got sick from one of the people in the rooms. The hostel was small and cramped (little room). People were friendly. There was a cool cafe. I didn't feel completely safe. Towel and linens were included, which was nice. It wasn't a modern feel. Despite this being the cheapest, i wouldn't really stay here again. There was laundry tho, which seemed to be free.

  • 1/5 Farid A. 2 years ago on Google
    Nice staff Awful quality Dirty common area

  • 2/5 Andrea M. 2 years ago on Google
    They were really flexible with my booking during covid I appreciate it but I did not have a good feeling from the hostel, really weird people, did not have a feeling that it is always that clean (taking into the account pandemic) and I did not expect having the kitchen next to our room from where you always had some noises. I also missed some place for packing. I am quite fan of hostels but I would expect in Sweden a better level of experience not as in Eastern Europe or worse. From the pictures it looks way better. If you are looking for something very cheap and just for short term sleep it might be a good choice.

  • 5/5 SIMEON M. 2 years ago on Google
    Wonderful place, great company, nice silk sheets, just don't open the door at night. Поздрави на филията

  • 5/5 Stellan L. 2 years ago on Google
    I had a great experience here in the summer of 2019. Only for one night I stayed though, but the service was very good with helpful staff and they also had a very nice breakfast for a good price. The room and the common areas were as I expected, nothing special and the cleanliness was okay. But extremely price worthy for the location.

  • 4/5 204Chinna 2 years ago on Google
    Everything good except the smell near kitchen. Value for money.

  • 1/5 Ahmed Al M. 2 years ago on Google
    We were 5 friends traveling from Tallinn last 18th of September, and booked 5 beds in ACCO hostel. After 15:00 we went there, after going there we found everything messed up. Our beds were taken by someone else and even someone threatened saying that this bed is taken by Ex-military person and he will throw us away. We felt like humiliated and tensed. Thanks to authority for giving us full refund on cancellation but sad is the authority don’t even know what is happening inside there hostel. I am attaching some pictures of our beds that are taken when we went there and saw everything is so unhealthy and inappropriate. Can never recommend any tourists to go there.

  • 1/5 Alex K. 2 years ago on Google
    So dirty hostel .. toilet smels no pappers shower smels bad ..kichen only microwave dirty as well.. volyntireer they think that are managers or director of a 5stars hotel have no shoul .. they're laying that they have no empty room to a woman with a 2 month baby they left her in the road out with cold ..the codes of frond door or a room never get them in time so u have to wait outside till soneone open the doors..living room to little swith persons that drinking and yealing till morning ..it is worst from a homless shelter..never going again

  • 3/5 Hanna S. 1 year ago on Google
    The 12 bed room was small but fine. There was no space for our luggage so we had to keep it in the luggage room. The kitchen was very small and not the cleanest. There was no stove (just two microwaves and a kettle) so we used our camping equipment and cooked outside of the hostel, which was fine but of course not ideal. The staff was very friendly and helpful.

  • 5/5 Ana B. 1 year ago on Google
    Staff was super nice, hostel close to the center, free coffee every morning and evening and everything was clean and organized ☺️ The building is kind of old and the rooms don't have a lot of space, but the price-quality ratio is way better than expected! Would definitely come back!

  • 5/5 Lorenza M. 1 year ago on Google
    It’s my 7th time in this hostel and it’s great, it does the job. My items and stuff are always safe, the staff is available and keen to help. Codes make everything easy and the area is safe as well. Super close to the t-bana station, therefore really close to the city centre. Also, a few minutes walking from there's an incredible viewpoint: the place to be when the sun goes down.

  • 4/5 Annika M. 1 year ago on Google
    I was 4 nights at the Acco Hostel and had a great time there. The accomodation is simple but clean. The stuff is super friendly! Big thanks to Hasan and Oshe, who made my stay there really special. They are super cool and work really hard to make acco a convenient place to stay. it was a pleasure☺️🇸🇪

  • 5/5 Noor B. 1 year ago on Google
    Nice place near the city center, hostel is nice Hasan was really hospitable helped me on arrival and also helped me to find some places in Stockholm. My next visit definitely I'm staying in Acco again, its been pleasure.

  • 1/5 lea f. 1 year ago on Google
    You need to pay sheets 6€ to use your reservation. Kitchen and Bathrooms dirties Full of pee on the floor. Too expensive for the service & the place

  • 5/5 Fluffy F. 1 year ago on Google
    Wonderful stay! Oshe was an really helpful guy, especially with the codes. Also another guy who was the manager even spoke Russian and Bosnian. Highly recommend this place with a good location and friendly staff.

  • 4/5 Nicholas W. 1 year ago on Google
    Excellent and attentive service from manager Javier. The rooms are of above-average quality for the extremely good value-for-money rates. Nice spacious cafe area, a rarity in the Stockholm hostel scene where the cafes are usually crummy and cramped. Perhaps best of all, this gem of a hostel enjoys is within easy walking distance to two Scandi-cool nightlife districts: Hornstull and Mariatorget. A terrific place to make the base of your visit to Stockholm -- and its youthful beating heart: Södermalm.

  • 1/5 Esmaeil A. 8 months ago on Google • 1 review
    After booking and arriving at the hostel at 22:30, the person behind the desk informed me that there was an additional linen and towel fee of 60 SEK, which was not included in the price of my reservation and was compulsory to be paid. This unexpected charge felt like a scam, fraud, and a deceptive practice. I spoke with other guests in the room, and they shared the same opinion. Around 22:45, I expressed my dissatisfaction with the situation to the responsible person over the phone. Instead of addressing the issue professionally, they threatened to refund my money and deny me the accommodation if I refused to pay the extra charge. This kind of behavior is highly unprofessional and entirely unsatisfactory. I find it disappointing and unpleasant to experience such practices, and I don't appreciate the way it was handled by the hostel staff. I hope they improve their policies and communication with guests to avoid similar problems in the future.
    1 person found this review helpful 👍


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