1/5 Rosma 4 months ago on Google • 2 reviews
Messed
up
appointment
system.
I
booked
a
doctor's
appointment
last
week
for
today's
schedule
and
I
even
got
an
SMS
confirmation
from
them
only
to
find
out
that
the
said
appointment
didn't
exist
in
their
system.
Sophie,
the
receptionist
whom
I
made
the
appointment
called
after
I
sent
an
email
complaint,
only
to
say
that
she
had
no
idea
how
it
could
happen,
and
didn't
even
know
which
doctor
she
registered
me
for
the
appointment.
She
tried
to
offer
me
another
doctor's
appointment
at
18.45,
but
I
already
lost
trust
in
her
professionalism
and
capability
to
make
a
real
and
existing
appointment.
Note
that
on
Google
their
opening
time
information
is
08.00
-
17.00.
Hence
the
offered
new
time
is
supposedly
1
hour
45
minutes
after
they're
closed?
How
professional
is
this?
It's
hard
to
receive
"I
don't
know"
for
an
answer
for
the
3rd
time
if
anything
goes
south
again.
I'd
better
make
an
assured
appointment
with
a
better
clinic
instead.