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Doktor.se Vaccin & Hälsa

Medical center

😠 The treatment I received on the spot from the poor untrained staff at doktor.se has been good, everything else has been bad. Going to the field colonel's clinic to do a PCR test, here appointment patients who are to take antibody tests are mixed with drop-in patients who are to take PCR, messy queu... People often mention test, queue,


Address

Karlaplan 13, 115 20 Stockholm, Sweden

Website

doktor.se

Contact

+46 40 16 32 00

Rating on Google Maps

1.40 (13 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: test (11) queue (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 henrih1985 3 years ago on Google • 18 reviews
    The treatment I received on the spot from the poor untrained staff at doktor.se has been good, everything else has been bad. Going to the field colonel's clinic to do a PCR test, here appointment patients who are to take antibody tests are mixed with drop-in patients who are to take PCR, messy queue system that no one understands, according to the information on the board, those with appointments should be called up, according to the nurse this is not correct but all just have to queue. At 12 o'clock it is announced that the clinic now closes for lunch, no information about this was on the website, there is no queuing system to be able to return and keep your place in the queue after lunch, but you just have to either stand and wait for an hour for a place where a lot of people pass (risk of infection) or to return and then start queuing again. I asked the question why they don't have an appointment also for PCR-Test, they didn't know that. I arrived at reception at 11.30am, and including waiting time, it took me until 2pm to do my test. Sharpening doktor.se, create the possibility for scheduled visits for all visits, train your staff and create working routines, make sure to have correct times on your website, and create a working customer service where you can call and ask questions your amateurs!
    4 people found this review helpful 👍

  • 1/5 jogpebä 2. 2 years ago on Google • 338 reviews
    Hatless. SEK 1,250 for a single c19 test before traveling abroad. Talk about milking people for money in a difficult situation. 👎🏽👎🏽👎🏽
    1 person found this review helpful 👍

  • 1/5 Martin T. 3 years ago on Google • 47 reviews
    I took a blood test here, but after contacting me several times to get an answer, I managed to get an answer today (over a month later) that the sample was lost and that I would be happy to take a new one... How can it not be procedures for this? Why does a customer need to start a manual investigation?
    2 people found this review helpful 👍

  • 2/5 Martin W. 3 years ago on Google • 98 reviews
    Had booked an appointment for an antibody test at 1:00 p.m There was a long queue as about 10-15 people had booked the same time. It is difficult to create a corona-proof queue as the queue crossed a corridor that many people pass to go to the home shopping/pharmacy. So it wasn't directly corona-proof. I stood in line for about 10-15 minutes. Once it was my turn, the test went quickly and I was probably done with everything before 1:20 p.m., i.e. under 20 minutes for the whole process including queuing.
    1 person found this review helpful 👍

  • 1/5 Milorad J. 2 years ago on Google • 32 reviews
    Called them the day before and asked if they did pcr test with travel certificate. They said the drop here come early. Was there with the wife at 10 o'clock. Was told that they have stopped this test just today, which they did not know the day before. When we asked where we should go now, the person laughed and said he didn't know. Never more to do with them.
    1 person found this review helpful 👍

  • 1/5 Saruul S. 2 years ago on Google • 26 reviews
    I have just missed the flight due to a missing travel certificate. They have No guarantee for 48 after 51 hours still no answer.
    1 person found this review helpful 👍

  • 1/5 Anders E. 2 years ago on Google • 18 reviews
    Worthless! Sat and waited in line for almost two hours late evening/night to then get the answer that a doctor will contact me the next day... Waited another hour or so to see the text, that someone will contact me after 07.00 "5 hours ahead".. Waste with time and probably money although I objected to an invoice for this lousy service to say the least...
    1 person found this review helpful 👍

  • 1/5 Ulf G. 3 years ago on Google • 3 reviews
    Confused doctor who also mailed me another person's test results. I thought I was at the county council's health center, like before, but now it was apparently something called Doctorpunktse?
    1 person found this review helpful 👍

  • 5/5 Seng C. 3 years ago on Google
    The receptionist is very friendly and she can speak multiple languages. The service is amazing, the people are so friendly that they make you forget you are there for medical purposes. I highly recommend this place for any kind of check ups and for any age!
    1 person found this review helpful 👍

  • 5/5 Alberto H. 3 years ago on Google
    I don't have words to explain how helpful the Receptionists, Doctors and Nurses are here. Please up the good work, Thanks for being so kind and nice.
    1 person found this review helpful 👍

  • 1/5 Giulio “Sparkles All Over” B. 3 years ago on Google • 1 review
    terrible unreliable service. unaccountable workers providing conflicting infos, made me going the 3 times in 2 days for a simple test. furthermore they don’t answer to phone nor email. to avoid.
    2 people found this review helpful 👍

  • 1/5 Caroline E. 3 years ago on Google • 1 review
    Took an antibody test on "doktor.se" at Field Colonel yesterday and was stung by an arrogant and empathetic nurse. Really unpleasant experience. Never going here again.
    1 person found this review helpful 👍


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