I came via a re-referral for groin and hip pain since 1.5 years which is affecting my life significantly. A 15 min examination by a physiotherapist that five other physiotherapists already did 5-7 minutes with a doctor who did more or less the same thing. Then end. No x-ray, no ultrasound, no further examination but left with the same problem I had when I arrived. Talk about being interested in money from other county councils and nothing else. As I fought for this referral at my health center and it leads to nothing. The fact that some days I can barely get out and walk with my son in a pram is apparently nothing that Capio cares about. It took me almost 5 months to get to this visit and I traveled round trip 15 hours plus overnight. To then get 5 minutes with a doctor who doesn't know my history other than through 1-1.5 year old medical records that deal with something else (when the previous orthopedist for some reason focused on my back which I don't have a problem with) is so bad that I am at a loss for words. I was so shocked I didn't know what to say and now I'm sitting in the same seat again without any help. I was expecting an ultrasound and some sort of further investigation into my problems which some days mean I can't go out and go with my family and my whole life is put on hold. After 1.5 years, I still don't know what's wrong after 2 referrals to 2 different orthopedists and countless self-arranged visits around the country at my own expense. I leave Capio with sadness and anger and I didn't think they would be anywhere near as disinterested as they are. Update: I was contacted and a return visit which I appreciate although it would have been a proper examination with more time the first time as I am traveling 24 hours and have had severe pain for 2 years. No solution yet and they couldn't help me. Thumbs up for listening to me and giving me another visit, well done.

(Translated by Google) Was late for my appointment and stressed throughout the visit, didn't get answers to my questions. Does not answer the phone during the phone hours, extremely difficult to get hold of and only book in at some time without checking if you can come then. Refuses to send bookings digitally and instead insists on letters every time you want to book a new appointment, which takes much longer. (Original) Var sena till min tid och stressade genom hela besöket, fick inte svar på mina frågor. Svarar inte i telefon under telefontiderna, extremt svåra att få tag på och bokar bara in på någon tid utan att kolla om man kan komma då. Vägrar skicka bokningar digitalt och envisas istället med brev varje gång man vill boka en ny tid vilket tar mycket längre tid.

This reception is grossly unserious and discriminates against risk groups. Will both jo and ivo report this reception for its horribly offensive treatment of an elderly person in a risk group. This is the absolute worst in health care when venture capitalists and greedy doctors are going to make a fortune by providing NON-EXISTENT care. But it is unforgivable that healthcare professionals treat risk groups so badly, as they should know better.

Helped me with meniscus surgery in my right knee. Fantastic service and competence of everyone involved. Felt very well taken care of throughout the process, thank you very much! The only area of ​​improvement I can think of is that invitations and information letters are only sent by traditional snail mail. It is strange that in 2022 not handling such things digitally.

Is completely satisfied. Received such good treatment from the staff even though I was terrified before my operation. Everyone was so nice and supportive throughout my entire day of surgery even though I wasn't the easiest patient. Per-Mats has done a fantastic job on my knee and I have a whole new life ahead of me without a knee that dislocates every now and then.

(Translated by Google) I had surgery a year ago with severe osteoarthritis In both hips To be treated, during my consultation visit, by a smiling doctor To then meet happy and friendly staff from reception, surgery and ward, is worth gold !!! I've got my life back! From the bottom of my heart… THANK YOU Kerstin Wallmark (Original) Jag opererades för ett år sedan med grav artros I båda höfterna Att bli bemött, vid mitt konsultationsbesök, av en leende doktor Att sedan träffa glad och trevlig personal från reception, operation samt vårdavdelning, är guld värt!!! Jag har fått mitt liv tillbaka! Från djupet av mitt hjärta… TACK Kerstin Wallmark

(Translated by Google) Merry Christmas and Happy New Year💥💥 Thank you for a fantastic surgical result! Did not think I would stand on a pair of skis again! The knee works perfectly on the slopes😀 (Original) God Jul och Gott Nytt År💥💥 Tack för ett fantastiskt operationsresultat! Trodde inte jag skulle stå på ett par skidor igen! Knät funkar perfekt i backen😀

Nine years ago I suffered a cruciate ligament injury and received fantastic help (doctor visits, rehab, surgery and more rehab) here. Yesterday I injured my other knee and was called within half an hour and booked in today for an emergency visit. Always pleasant treatment and you feel confident that you will get good help!

Friendly reception! I felt that my injury was taken seriously.

Thank you for fantastic care through the entire chain of care including my knee replacement. From registration to care at the dept. 3. Staff beyond the ordinary with a wonderful fingertip feeling when you need support and help and with a twinkle in the eye. Many thanks to all of you.

(Translated by Google) I would like to thank the physiotherapist Andreas. 4 months of hip pain and then I started meeting Andreas and followed his rehab program so I was on the road to recovery! He listens in and is caring and takes realistic steps to get better (Original) Vill tacka sjukgymnasten Andreas. 4 månaders höftsmärta och sen började jag att träffa jag Andreas och följde hans rehabprogram så vart jag på bättringsvägen! Han lyssnar in och är omtänksam och tar realistiska steg för att man ska bli bättre

Opererade axeln här. Fick remiss från husläkare. De tog jättelång tid att kalla mig så jag behövde ringa upp dem och då menade de att de behövde få ut journal från annan klinik som jag opererat mig tidigare hos från vilket kunde ta "8-10 veckor". Jag begärde själv ut den och fick den på 2 dagar och gick sedan fysiskt dit och lämnade den för att säkerställa att Capio delgivits journalen. Trots att detta var en förutsättning att få tid så när jag är där så har ortopeden inte ens läst journalen. Dåligt. Själva operationsupplevelsen godkänt. Ortopeden i fråga verkade kunna det medicinska. Dock angående uppföljning, som jag klart och tydligt av Ortopeden blev upplyst (nästan irriterad av min fråga angående hur uppföljning sker) stod i formuläret som ges efter operation, vilket innebar uppföljning efter 3 månader. Men trots ortopedens "försäkrande", så efter 5 månader får jag själv kontakta kliniken och då har de glömt bort att kalla till uppföljning. Mycket oprofessionellt.

(Translated by Google) Incredibly good experience, surgery wrist, very nervous. But good care. (Original) Otroligt bra upplevelse , operation handled , väldigt nervös. Men bra omhändtagande.

(Translated by Google) Thank you for the extremely good treatment Dr. Anne AM, Dr. Andreas W, Mats and Anneli, in connection with the mobilization of the knee after surgery. (Original) Tack för enormt bra bemötande dr Anne AM, dr Andreas W, Mats och Anneli, i samband med mobilisering av knä efter operation.

(Translated by Google) Thank you to all the staff at Capio Artro Clinic at Sofiahemmet Mats Sakari orthopedist, all staff on surgery and staff on ward 2. Feeling so satisfied and feeling so good after my 2 hip surgeries. Regards Evastina BerglundMattsson (Original) Tack all personal på Capio Artro Clinic på Sofiahemmet Mats Sakari ortoped,all personal på operation och personal på avd 2. Känner mig så nöjd och mår så bra efter mina 2 höftoperationer.Mvh Evastina BerglundMattsson

(Translated by Google) Completely impossible to call / email a simple question. You end up in telephone / chat queues with 1000 key choices where nothing matches what you call and no opportunity to end up in any general exchange. Plus they want my entire medical history before you even chose to become a patient with them. Not OK. It must not be that difficult to get there. (Original) Helt omöjligt att ringa/maila en enkel fråga. Man hamnar i telefon/chattköer med 1000 knappval där inget matchar det man ringer om och ingen möjlighet att hamna i nån allmän växel. Plus att de vill ha hela min sjukdomshistorik innan man ens valt att bli patient hos dem. Inte ok. Så svårt får det inte vara att komma fram.

(Translated by Google) Got a new knee from Anne Ramberg, dancing ballet again soon, super rehab from Fia Bringby!+ ALL nice and friendly sisters! at 78 like a teenager! So very SATISFIED 🤠 (Original) Fått nytt knä av Anne Ramberg,dansar snart ballet igen, super rehab av Fia Bringby!+ALLA trevliga och vänliga syrror! vid 78 som en tonårig! Så himla NÖJD 🤠

Terrible doctor visit. The doctor took less than 5 minutes to examine the patient. In the presence of a severe bruise and compaction after it, which has not passed for more than a month. The doctor gave no recommendations ... and no course of treatment.

Didn't find what I was looking for. Eyes reception.

The reception receives more patients than they can handle. They accept new patients with a shorter waiting time than those who are already patients. 7!!! weeks waiting time for a return visit. The reception does not accept emergency services if you are already a patient and have gotten worse, but they accept emergency services if you are a NEW patient! Patients with private health insurance and "elite athletes" go ahead of everyone else, the rest of us end up further and further behind in the queue, despite the fact that they have an assignment from the county council to receive "the rest of us too"! They pit patient groups against each other, cancel visits in favor of another patient group without offering a new doctor's appointment within a reasonable time, even though you have already stood in line and waited for several weeks. Unacceptable!!! The staff you have contact with on the phone have a total lack of empathy for the patients, they are disrespectful, arrogant and unhelpful. In other words, you are not directly cared for as a patient at this reception. A poorly functioning reception! USE THE FREE CHOICE OF CARE AND ASK YOUR REFERRING DOCTOR TO SEND A REFERRAL TO ANOTHER ORTHOPED RECEPTION!

Some staff here seems to have found my one airpod, feel free to contact me Otherwise, it seems like a decent health center.

(Translated by Google) The first time I injured a knee and felt very worried about how everything would go. I immediately felt that I was in safe hands when I stepped into the Artro Clinic. Thumbs up! (Original) Första gången jag skadat ett knä och kände mig väldigt orolig över hur allt skulle gå. Kände direkt att jag var i trygga händer när jag klev in på Artro Clinic. Tummen upp!

(Translated by Google) Have replaced both my knees with excellent results. Everything around the operation has also been very good. Information and treatment has been very good. Calm and friendly staff. The atmosphere between the staff at the operation and the recovery unit also seemed friendly and efficient. (Original) Har bytt ut båda mina knän med utmärkt resultat. Allt runtomkring operationen har också varit mycket bra. Information och bemötande har varit hur bra som helst. Lugn och trevlig personal. Stämningen mellan personalen på operation och uppvakningsenheten verkade också vänlig och effektiv.

I would really like to thank my physiotherapist Agneta Enblad for the fantastic care I received. Very professional and educational help during my journey to become a healthy patient. Highly recommended!

I love Capio, they are the best!