Hudcentrum Hagastaden AB image

Hudcentrum Hagastaden AB

Skin care clinic ‱ Dermatologist

😠 If I could, I would give you -5 stars! Useless reception! why do you even have the phone number?????? There are 5 options and I can not reach any of them. For 4 days I wrote on 1177 and no reply from your VĂ„rcentral. What services are these? and then we have to pay??? What for? Nurses that I have... People often mention call, time,


Address

GĂ€vlegatan 22, 113 30 Stockholm, Sweden

Website

www.hudcentrum.se

Contact

+46 8 410 773 50

Rating on Google Maps

2.70 (40 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 8 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: call (7) time (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Diana H. 2 years ago on Google ‱ 9 reviews
    If I could, I would give you -5 stars! Useless reception! why do you even have the phone number?????? There are 5 options and I can not reach any of them. For 4 days I wrote on 1177 and no reply from your VĂ„rcentral. What services are these? and then we have to pay??? What for? Nurses that I have talked with are not nice. They were chatting and laughing when I called, and told me that they can't help, and I have to call the reception (which is not answering). But I am really sorry for the nice doctors that you have there.
    7 people found this review helpful 👍

  • 1/5 Annelie C. 2 years ago on Google ‱ 3 reviews
    Terrible reception, rude staff. May remind of an appointment via referral to my child. Get an appointment and then a new appointment sent home via letter. Do I receive a reminder invoice for SEK 400 claiming that I did not book the previous time? But send a new time and claim that it is my responsibility to book, but have no idea that they are sending invitations all over the place?! Non-serious and will dispute the incorrect invoice. So damn boring that they milk tax money and turn over SEK 25 million..!!! Unbelievably more money for you and private medical practices that milk primary care and make big profits at someone else's expense? many streams small to your stock dividends! Ashamed!!!!!
    6 people found this review helpful 👍

  • 2/5 Alexander S. 1 year ago on Google ‱ 11 reviews
    Impossible to get hold of if you have questions. The exchange is not open at 08:30 as it is claimed, now it is for example 08:45 but you still get directly to the answering machine. Not the first time it's happened. In addition, short telephone hours only until 10:30. As if that wasn't enough, it's an incredibly long time for feedback on the biopsy (2 months!) However, the doctor was good but it is overshadowed by everything else boring
    3 people found this review helpful 👍

  • 1/5 Elin N. 1 year ago on Google ‱ 11 reviews
    Impossible to call them. Even if you call during the alleged opening hours, the call is simply disconnected.
    3 people found this review helpful 👍

  • 1/5 Anna B. 1 year ago on Google ‱ 7 reviews
    Tried to call reception and tell them I was stuck in traffic. Ended up in a telephone queue where I waited for about 10 minutes without getting through. Arrived 13 minutes late due to heavy traffic. Got the message that the doctor only had 4 minutes left to see me and that the visit has now been canceled as the doctor would not have time to write the medical record due to subsequent patients. I pointed out that my case would be extremely fast because it involved a small patch of skin. The answer was that they could not accommodate me, but I was offered a new appointment a few days later. Used my private health insurance for the visit. Called SÄKRA and told my story and asked to be informed in advance about late arrival policy in the future. Unbelievable with such inflexible treatment where you obviously prioritize your staff completely over the patient. I prayed and prayed but was not heard. Definitely do not recommend a clinic that so blatantly demonstrates zero patient focus and patient service.
    4 people found this review helpful 👍

  • 1/5 Mies S. 2 years ago on Google
    SĂ€mst, mitt besök varade i precis 5 min. Mest oproffsigt bemötande jag har varit med om. Jag hade oturen att möta Olga Wander. Hon duttande med hennes apparat pĂ„ mina misstĂ€nkta flĂ€ckar i ansiktet. Bedömde efter 10’sekunders duttande pĂ„ tre platser att det var ofarligt. Fick nĂ„gon mediskt term som inte gick att förstĂ„. KĂ€nde mig inte vĂ€lkommen och lyssnat pĂ„. Hon fick mig att kĂ€nna att jag tog hennes dyrbara tid. Aldrig mer. Har du fĂ„tt en remiss till henne, snĂ€lla boka om till nĂ„gon annan. Synd att jag inte lĂ€ste recensionerna innan...
    6 people found this review helpful 👍

  • 2/5 Karl 3 years ago on Google
    (Translated by Google) No information before the operation about what applies and what awaits afterwards. I removed a small birthmark, got a big lump afterwards. I really regret that I removed the birthmark at this clinic. (Original) Ingen information innan operationen om vad som gĂ€ller och vad som vĂ€ntar efterĂ„t. Jag tog bort ett litet födelsemĂ€rke, fick en stor knöl efterĂ„t. Ångrar mig verkligen att jag tog bort födelsemĂ€rket pĂ„ denna klinik.
    5 people found this review helpful 👍

  • 1/5 Johannes S. 10 months ago on Google
    Katastrofala telefontider. Kommer aldrig fram till lÀkaren. FÄr nÀrmast aldrig nÄgon Äterkoppling nÀr jag skriver pÄ 1177.
    2 people found this review helpful 👍

  • 5/5 M.H. K. 1 year ago on Google
    Jag har varit patient hos Hudcentrum Hagastaden i flera Är. Har i nulÀget enbart positiva erfarenheter av sÄvÀl bemötande som yrkeskompetens av de lÀkare jag varit i kontakt med. //M-H Karlqvist
    1 person found this review helpful 👍

  • 5/5 Lennart K. 3 years ago on Google
    (Translated by Google) They called me on a Sunday and offered time the next day. Once in place, I received a very good treatment and care. My doctor took good care of me before, during and after treatment. Recommended! (Original) De ringde mig pÄ en söndag och erbjöd tid redan nÀsta dag. VÀl pÄ plats fick jag ett vÀldigt bra bemötande och vÄrd. Min lÀkare tog vÀl hand om mig bÄde före, under och efter behandling. Rekommenderas!

  • 1/5 Utbildning K. 1 year ago on Google
    Under all kritik hos den lÀkaren jag trÀffade, fick alldeles för mycket kortison utskrivet till mig, som bidrog till allvarliga konsekvenser.

  • 1/5 Aaa 1 year ago on Google
    Otrevlig personal !! Det tar sjukt lÄng tid att fÄ hjÀlp.

  • 1/5 Marie E. 1 year ago on Google ‱ 2 reviews
    Got exactly the same cream as I got at the health centre. Explained to Dr. Sleem that I had my problems for many years. Seeking medical attention several times. He was totally uninvolved, wrote a prescription for the same cream that I already have a prescription for. Doctor with no clue. Is his teaching credential even real? totally incompetent.
    6 people found this review helpful 👍

  • 1/5 Wen L. 2 years ago on Google ‱ 2 reviews
    The front desk and staff were unfriendly, as if I owed them money. Didn't feel welcomed and listened to. Never come again. If you receive a referral to this location, please rebook elsewhere. Really bad, this is the worst skin clinic in Sweden. One star is already too much for you.
    4 people found this review helpful 👍

  • 1/5 Yvonne P. 3 months ago on Google ‱ 1 review New
    Do not waste your time with this place! Extremely rude and unhelpful personnel. Received a remiss for my 18 months son and they decided that they will book an appointment for a baby who cannot speak for themselves in 1 to 3 months WITHOUT even seeing the patient. Was promised a call back in the same day but no call. I called again the next day to follow up and was "explained" to that "this is not a clinic for emergency appointments" 🙄 If you are referred here just save your energy and money and ask to go somewhere else.
    1 person found this review helpful 👍

  • 4/5 Lama A. 7 months ago on Google ‱ 2 reviews
    I am so impressed with the treatment you gave my son. And I thank Lotta (specialist doctor). big thanks and hugs. Zaynab

  • 5/5 Emma K. 5 months ago on Google ‱ 1 review
    Very good and friendly staff. Understandable and I think they are engaged during the meeting. So satisfied and fresh premises.


Call +46 8 410 773 50 Open on Google Maps

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