OK, so some Negative comments here, however, I found this clinic worked for me. Both reception lady and nurse was very helpful... To find, walk from the station towards the car dealers.....between two dealers there is a large walkway ...towards two lifts after glass doors.... Go up 1 floor..... Then you're in the reception..... Use the little machine to get your ticket....(like in the supermarket for your cold meats) you need a ticket to be in the Q for the reception lady.... I had PCR test, so when you're called, walk round to the left.....and head to the left door... Very good, super staff.

Unbelievable. I arrived at this “medical clinic” at 6:45, where the receptionist “helped me check in” (considering I do not speak hebrew). I proceeded to sit down and wait for my turn, as one does. After the hour and a half mark I decided to wait in line to ask the receptionist when I would get to see the doctor. She refused to help me, repeatedly saying “no english.” Following this interaction a women who spoke hebrew helped translate for me, where the receptionist who “helped” me in the beginning had the audacity to say “who are you? where did you get that check in number?” (on google translate). Around 2 hours had passed, and I had fully thought I was checked in, but I was waiting for a number that was never going to be called. The receptionist finally caved and agreed to check me in. I wait about another hour before I see a “doctor,” who examined me for 2 minutes and kicked me out. He was useless. In a case of an emergency, do not make the mistake of going to this “clinic.” I guarantee you are better off taking 2 Advil and calling it a day, then waiting for 3 hours to see a doctor who won’t help you.

Great and very professional staff. All, to include the Doctors, Nurses and Clerical deserve the 'above and beyond' note. Even though the place was 'packed' on our first visit, the staff did their best to accommodate everyone in a proffesional and very efficient way. Our second visit was as great. Truly recommended if needed for off- hours medical assistance.

We came here for a COVID test and went out furious. The wait time was over one hour and the customer service was extremely poor. Apparently, the system wasn’t working, leading to about 50 people crowded in the small waiting room.

Zero for customer service, zero for urgency and treatment. Waited there for 2 hours!, and at 23:00 the doctor left without seeing the rest 15 people waiting me included

The nurse was fine. I met worst doctor I've never met. If you have a symptom in weekend, wait until your clinic open. Or, Just go to emergency room. As another person wrote, there were so rude. It's not worth to visit this facility if you want to get good treatment. Don't miss a time for your precious life.

both my mom and friend each had wonderful experiences here getting the help and time they needed. Thank you!

Came in late Friday night. Not too many people were waiting in line so I got to see the doctor after about 15 minutes. The doctor was super nice and professional.

(Translated by Google) Horror, Third World. 0 in service, 0 in cleanliness, 0 courtesy, 0 intention ... The place is filthy, a shame for tourists and citizens. We arrived for a PCR test before the flight. First of all, there is no signpost pointing to the place so we walked around 20 mins, we barely found the clinic. The clock inside was daylight saving time, the secretary did not understand English, it was crowded and terribly smelly and half of the patients had the mask on their crotch ... instead of on their faces. If a negative score could be put I would be there 100-. (Original) זוועה, עולם שלישי. 0 בשירות, 0 בניקיון, 0 אדיבות, 0 הכוונה...המקום מטונף, בושה לתיירים ואזרחים. הגענו לבדיקת PCR לפני הטיסה. ראשית כל, אין שלט הכוונה למקום אז הסתובבנו 20 דק' מסביב, בקושי מצאנו את המרפאה. השעון בפנים היה שעון קיץ, המזכירה לא הבינה אנגלית, היה צפוף ונורא מסריח ומחצית מהחולים היו עם המסכה על המפשעה...במקום על הפנים. אם ניתן היה לשים ציון שלילי הייתי שם 100-.

As a traveler who needed urgent medical assistance on Shabbat, I am grateful for the doctors here. Every spoke English, the visit cost me $120 USD, and I was able to get a prescription easily.

Don’t do it. Everyone is rude and fed up with their jobs, getting proper care is a gamble. This place is rough.

The doctor was so nice! I needed anti-nausea stuff and he gave me me one pill right away plus a prescription. Total visit cost was ₪450 which isn’t cheap but also not exorbitant. Reception doesn’t speak much English but the medical staff all spoke more than enough.

American tourists who came for quick fix. It was fast and efficient service. Bring someone who speaks Hebrew to help the process. Total time 30min. Also, it’s next to the Mercedes dealership.

(Translated by Google) A score of 1.8 on average (right now) and that probably does not interest you, because when I arrived yesterday, it took almost two hours until a doctor even saw me. Are you doing anything at all in an attempt to improve your service ?? However, the doctors and staff were very nice. The service was good. (Original) ציון 1.8 בממוצע (נכון לעכשיו) וזה כנראה לא מעניין אתכם, כי כשאני הגעתי אתמול, לקח כמעט שעתיים עד שרופא בכלל ראה אותי. אתם עושים בכלל משהו בנסיון לשפר את השרות שלכם?? עם זאת, הרופאים והצוות היו נחמדים מאוד. השירות היה טוב.

(Translated by Google) If there was less, I would give. Very bad attitude and service to the soldiers (both at the reception, also of the doctor), queues of an hour and a half and two hours from the moment of opening because there is not enough staff, barely one Roma for soldiers versus 3 for civilians. In general it can be concluded that anyone who works there would not be accepted to work at any other medical center. Suri. (Original) אם היה פחות, הייתי נותן. יחס ושירות רע מאוד לחיילים (גם בקבלה, גם של הרופא), תורים של שעה וחצי ושעתיים כבר מרגע הפתיחה כי אין מספיק צוות, בקושי רוםא אחד לחיילים אל מול 3 לאזרחים. באופן כללי אפשר לסכם שמי שעובד שם לא היה מתקבל לעבוד בשום מרכז רפואי אחר. סורי.

Three stars for now. I've been directed to call first.

(Translated by Google) Corona tests are supposed to start at 10am. The sample was late until after 50 (!) Minutes we gave up and left! Shocking customer experience. shameful! (Original) בדיקות קורונה אמורות להתחיל משעה 10. הדוגם איחר עד שאחרי 50(!) דקות התייאשנו והלכנו! חוויית לקוחות מזעזעת. מביש!

(Translated by Google) Do not know what people here want, I made an appointment on their website for that evening, I arrived, I went into the nurses room in about 10 minutes and a few more minutes after that I was already at the doctor. I went out and came in within half an hour total and it was cool. I know that in other places like Rishon Lezion it is really bad and the waiting times are long (Original) לא יודע מה אנשים כאן רוצים, קבעתי תור באתר שלהם לאותו הערב, הגעתי, נכנסתי לחדר האחיות תוך בערך 10 דקות ועוד כמה דקות אחרי זה כבר הייתי אצל הרופא. יצאתי ונכנסתי תוך חצי שעה סהכ והיה אחלה. אני יודע שבמקומות אחרים כמו ראשון לציון זה באמת גרוע וזמני המתנה ארוכים

(Translated by Google) If it were possible to make negative evaluations in this case I would do it. Most disorganized medical clinic I've ever seen. I waited three hours to do a mandatory paid PCR to catch a flight. The nurse worked alone, did quick tests, printed responses, called the patients by voice, after all he took the necessary break and finally the PCR. I would add that if I wanted to eat or drink something during the long wait, both of the vending machines did not work. (Original) Se fosse possibile fare valutazioni con segno negativo in questo caso la farei. La clinica medica più disorganizzata che abbia mai visto. Ho aspettato tre ore per fare un PCR a pagamento obbligatorio per prendere un volo. L'infermiere , lavorava da solo, faceva test rapidi ,stampava risposte, chiamava i pazienti a voce, dopo tutto ciò prendeva la doverosa pausa e in ultimo il PCR. Aggiungo che se avessi voluto mangiare o bere qualcosa durante la lunga attesa entrambi i distributori automatici non funzionavano.

(Translated by Google) A huge queue of up to 100 people totaling 2-3 hours of waiting, the unprofessional doctors, asking questions upside down to know if we are lying. The service is not good enough, in the nursing room there are doctors who are just looking to measure your fever and flip to the doctor Once a doctor told me that people come in and say hello. You did not respect me. There are no rewards. As if I care about you. It's a horror not to approach. Go to the emergency room. Do yourself a favor! (Original) תור ענקי של עד 100 אנשים המסתכם ב2-3 שעות המתנה, הרופאים לא מקצועיים,שואלים שאלות בהפוך על הפוך כדי לדעת אם אנחנו משקרים. השירות לא מספיק טוב ,בחדר האחיות יש רופאים שמחפשים רק למדוד לך חום ולהעיף לרופא פעם אחת רופא אמר לי שנכנסים אומרים שלום אתה לא כיבדת אותי אין גימלים כאילו מה אכפת לי ממך אני לא מרגיש טוב לא יכולתי לדבר מהכאבים זוועה לא להתקרב לכו למיון תעשו טובה לעצמכם!.

Terrible service at the reception, waited for 4 hours, but at least the doctor was very helpful

surprisingly fast seeing the doctor and also had attentive nurses as well as a good doctor

It is a fraud. I asked for a hotel consultation for a scratch in my back that was getting red and may have been infected. The hotel called MyDoctor and I was told to wait for 2 hours for the doctor visit. After 2 hrs I got a call from “the doctor” asking me to go to his car to check me there because he couldn’t park (it was midnight and the street was empty). I said no, so finally he came up to my hotel room. The person that came didn’t look or behaved as a doctor. He was in a hurry. I barely showed my back and without taking a close look (not even dropping his backpack), he said “you have to go to a hospital to be treated as it is an abscess, there is nothing I can do.” It was strange to me that he didn’t even tried to clean the scratch or anything. So I asked him to show me his doctor id. He refused to show me anything. I took him to the hotel reception and then he showed in his phone a fake id (I know it was fake because the id photo had just the upper part of his face and the hotel manager agreed). Long story short, this guy left and I called the company demanding to reimburse me the credit card charge ($125 usd) but they refused. Beware of these thieves.