Wat The Fish (WTFish) image

Wat The Fish (WTFish)

Pet store Aquarium shop Aquarium Pet care service

😠 Store very mess,wet. Customers super aware of rocks on floor. If this store been check by HS definitely on bad reviews. Low care of fish, caught lots of fish deseases and die. A guy serve there felt upset if customers required of choice of fish, and become rude. Checked some of reviews, seem like ev... People often mention fish, great, service, prices, store, Dylan, good, helpful, aquarium, Great,


Address

276 Victoria St, Wetherill Park NSW 2164, Australia

Website

sydneycityaquarium.com

Contact

+61 416 488 872

Rating on Google Maps

4.60 (463 reviews)

Open on Google Maps

Working Hours

  • Tuesday: Closed
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 10 am to 5 pm
  • Monday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: fish (58) great (18) service (12) prices (11) store (10) Dylan (10) good (9) helpful (8) aquarium (8) Great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 hung d. 2 years ago on Google
    Store very mess,wet. Customers super aware of rocks on floor. If this store been check by HS definitely on bad reviews. Low care of fish, caught lots of fish deseases and die. A guy serve there felt upset if customers required of choice of fish, and become rude. Checked some of reviews, seem like every low reviews the owner reply back with low manner. A good person need to learn from the mistakes to become better. If there is lower than 1 star I would surely rate it. Would not recommended this. 😟.
    10 people found this review helpful 👍

  • 1/5 Faiza A. 2 years ago on Google
    Most people would use negative feedback to improve their business and customer experience, not to tell people off for giving their opinions. That’s not good customer service. The way you speak to your customers is VERY rude and condescending. So typical that you would state this is a fake account. Just because it’s a negative review. Not all negative reviews are from fake account. You can’t handle the truth?? I’m not hiding. My name is up there and have reviewed many businesses. You should be called TRUMP coz you think all negative reviews are FAKE REVIEWS!!
    8 people found this review helpful 👍

  • 1/5 yuk h. 2 years ago on Google
    The 'owner' is unnecessarily rude and needs to speak to customers better. Fish came in yellowish water and quality just isn't there compared to my fish from other places. Some may be cheap but you get what you pay for. As you can see in other reviews, he responds with attitude and tries to make it personal knowing he can't be responded to. Not professional.Won't be back.
    8 people found this review helpful 👍

  • 5/5 Sarah C. 2 years ago on Google
    I was recommended this place by a friend of mine who keeps aquariums. It doesn’t look like much on the outside but WOW inside! The man who helped me today purchase 10 silver dollars and some other fish was the friendliest and knowledgeable people I’ve met with regards to fish. All their food and supplies are fresh (unlike other aquariums I’ve been to recently) If you’re after a great variety of fish, this is the place to go! Also, the man is a fish catching NINJA 🥷!!
    7 people found this review helpful 👍

  • 5/5 Corey F. 2 years ago on Google
    I found these guys online about a year ago and have never gone anywhere else since (i travel from the city)... Dylan is super helpful and is always eager and excited to see pics of the fish I bought as they grow. I have bought Oscar's, bristle noses and green and red texas and all still striving strong... they also helped me out with a new filter and lights with great prices and advice everytime... sending all my mates here now
    5 people found this review helpful 👍

  • 5/5 Tony 2 years ago on Google
    I have to say that this store is one of the few aquarium networks in Sydney that are reputable, honest and are owned by people that are really passionate in the hobby and care about the fish they sell. Dylan, and his boss, who run the store, are backed by other reputable fish aquariums in the scene (I was recommended this place from my local store), all known for their impeccable care of fish and are making a difference to those who are just getting started or enthusiasts alike.
    4 people found this review helpful 👍

  • 5/5 Ahmed S. 5 years ago on Google
    The team is really helpful. The fish are great quality and they have very good prices compared to other aquarium shops. I bought 10 assorted peacock cichlids for $120, which was a sale offer they were having at the time. They were small but very colourful. They also offered me tips on how to keep them from discolouring later on. They have a great range on freshwater and saltwater fish, and sell all the products that anyone who would like to keep fish needs. They sell food, equipment and ornaments. You can also follow their Instagram or Facebook page if you want to keep up with any sales that they have.
    3 people found this review helpful 👍

  • 2/5 Stefan 2 years ago on Google
    Shop from my neighbourhood. Mixed feelings. Last week stuff were nice and helpful .I have spend over $100, Today on weekend rude and patronising manager.. Prices are good ,quite a big choice of fish and plants but manager should have better manners.
    3 people found this review helpful 👍

  • 5/5 James B. 2 years ago on Google
    The best place in Sydney to get your fish! Good range of fish to choose from and they're always healthy! I've never had a problem from here. Puchased a senegal bichir and couldn't be happier! Highly recommend going, the staff are super friendly!
    2 people found this review helpful 👍

  • 5/5 Vic S. 2 years ago on Google
    It was a great experience when we picked some cichlids out for our tank very nice selection of fish and very good service as well as some great advice.
    2 people found this review helpful 👍

  • 5/5 stephanie z. 1 year ago on Google
    Found this place online and such amazing service, very helpful and kind. Would definitely recommend buying your fish here! Such a big variety
    2 people found this review helpful 👍

  • 5/5 timmy t. 1 year ago on Google
    Great place to shop for aquarium. Shop owner is super friendly. My kids love come to come here on the weekends to buy more fish or just stock up food for them
    2 people found this review helpful 👍

  • 5/5 Felicity R. 1 year ago on Google
    I've been trying to set up my son's fish tank for 6 weeks with a well known pet retail outlet and its been a nightmare. Today we went to WTFish and Dylan was extremely knowledgeable and helpful and was an incredible help... we even walked out with some fish 🙂 Fantastic experience!
    2 people found this review helpful 👍

  • 5/5 Garry Z. 1 year ago on Google
    The best aquarium in Sydney !! Huge range of freshwater fish. Got my tank here and everything else, been cycling it for a while. Can't wait to go back !!
    2 people found this review helpful 👍

  • 5/5 Jimi A. 1 year ago on Google
    The boys here are very passionate about their trade and give good advice for all levels of fish hobbyists.
    1 person found this review helpful 👍

  • 5/5 Daniel S. 1 year ago on Google
    What a great Aquarium shop with incredible staff and knowledge... thanks again guys top notch service and great fish and products!!
    1 person found this review helpful 👍

  • 5/5 Carissa R. 1 year ago on Google
    Great place to buy fish. Friendly staff. Great prices
    1 person found this review helpful 👍

  • 5/5 Andrew P. 1 year ago on Google
    Highly recommended! My family, friends & I find Dylan extremely polite, professional & pleasant to deal with. Dylan is super nice, genuine, passionate & knowledgeable about fish keeping (fish & fish care). I have friends & family that commute all the way from Canberra & Regional NSW to Dylan's store because he offers a premium quality variety of fish, fish care & accessories at the best prices. More importantly, Dylan shares & caters his expertise to all ages, cultures and all levels of fish keeping (from beginners to professional fish enthusiasts/aquarists). FYI for the people that live closer to Sydney city - Dylan recently opened up a store in Sydbey CBD. For variety, Wetherill Park is still the store to go. Keep up the great work Dylan!
    1 person found this review helpful 👍

  • 5/5 kiara a. 1 year ago on Google
    If there were 10 stars I would give to you for sure The best place ever I got the best advice how to set the water in the fish tank before I buy fish . Very patient sales person with a great knowledge have a time to explain any question I’m so happy to find this store I can not wait to get my fish tank full of fish …. Great selection of fish with best prices I highly recommend this store to anyone Learn from the best I did today 😊

  • 5/5 Daniel K. 1 year ago on Google
    Highly recommend this business i have been getting fish from here for the past 6 months .Their prices are great and the fish are amazing .if you haven’t already been here its a store you must visit .

  • 5/5 Nathan A. 1 year ago on Google
    Fantastic service and always has an abundance of choice across many breeds of fish. Fish quality is great, also! Many great deals on offer as well, so make sure to stay across these. Couldn't recommend them highly enough - best in the business!

  • 5/5 MACK C. 1 year ago on Google
    Amazing service and top quality fish. Dont go anywhere else. Dylan gives awesome service.

  • 5/5 Greg B. 1 year ago on Google
    Great shop, Much better than the big icon stores. Never had a problem with the fish or pricing. My go to shop

  • 5/5 Darren N. 2 years ago on Google
    Always great place to shop for everything fishy well worth the drive fantastic helpful staff happy to share their knowledge and great prices too 5 stars

  • 5/5 D M. 1 year ago on Google
    I've been going here for years and still the best prices for any fish or aquarium supplies out there in Sydney. Dylan is the man, always so helpful and knowledgeable.

  • 5/5 Angela V. 1 year ago on Google
    We come here all the time! Great little place! It has a variety of fish and the owner is always friendly and knowledgeable. Fishes are always in good condition. Very good customer service.

  • 5/5 AUSTRALIAN Y. 1 year ago on Google
    "Been buying all my fish here. Great prices and friendly service".

  • 5/5 Phillip X. 1 year ago on Google
    Great aquarium. Friendly staff and great advice, healthy selection of fish and great range of aquarium products and accessories. Highly recommended.

  • 1/5 Moe 2 years ago on Google
    I wish I could give them 0 star. I bought $120 worth of different fish from them on Monday and one them died the next day and the other one had popey eye infection. I tried to reach out to them on Gumtree and called them 10 times but their response was kind of confusing. They told me they won’t accept anything if the fish is out of the plastic bag that they put them on and has gone to my fish tank! They also told me their fish are healthy and when I asked them how do they know and if they have been checked by a vet and no responses was given . All I asked was , to refund my money for two fish or I was happy to take the dead fish and infected one back to get two more fish. However, they stopped responding to my messages. 10 bucks won’t make me rich but you guys need to have a bit of decency. Not happy with your response and your comments. You are not deserve a star.

  • 3/5 Starman S. 2 years ago on Google
    This place is tucked away in an industrial complex , the place is packed full of tanks with lots of variety of fish .There are some bargains to be had here sometimes and the owner is fairly nice and fairly knowledgeable . There was water on the floor , but hey its an aquarium you sort of expect that . The shop is a bit messy but that just shows that they are busy , I'll be back .

  • 5/5 Rony R. 2 years ago on Google
    Perfect service , helped me start up my tank maintain and choose the fish etc 10/10 service Definitely recommend

  • 5/5 Ronda W. 2 years ago on Google
    These guys know their fish and have good prices.

  • 5/5 Thanh N. 2 years ago on Google
    great shop awsome prices and service.

  • 5/5 Amanda p. 2 years ago on Google
    The people that work there are very nice and helpful ....and I would recommend this place to other people ......🤗


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