1/5 L. H. 7 months ago on Google
11/02/23
-
My
experience
with
Nurse
Shannon
has
been
great
thus
far!
However
Donna
Boatman
(she
left
a
5-star
review
down
👇🏾),
one
of
the
office
staff
is
extremely
rude,
disrespectful,
unprofessional
and
dishonest.
11/06/23
-
I
called
to
speak
with
Nurse
Shaylyn
or
Nurse
Shannon.
Donna
told
that
they
were
were
not
available
at
the
time.
I
asked
for
a
return
call.
No
one
called.
11/07/23
-
I
called
the
office
again
because
I
have
yet
to
receive
a
call
from
Nurse
Shannon
or
Nurse
Shaylyn.
I
mentioned
that
I
previously
left
two
requests
for
a
return
call
and
no
one
called.
Donna
informed
me
that
Nurse
Shannon
says
that
she
was
waiting
to
talk
to
Nurse
Shaylyn
about
a
document
that
I
requested.
In
either
of
my
phone
calls.
I
never
mentioned
why
I
was
requesting
a
return
call
because
I
wanted
to
report
Donna's
demeanor.
Moments
later,
I
visited
the
office
and
requested
to
speak
with
Nurse
Shannon.
I
was
told
that
she
was
not
available
and
that
she
had
no
availability
to
speak
with
me
today.
I
was
now
told
that
I
needed
an
appointment
to
speak
with
Nurse
Shannon
and
that
the
next
availability
was
on
11/14/23.
I
insisted
that
I
would
be
willing
to
wait
however
long
it
took
to
speak
with
Nurse
Shannon
because
this
is
a
time
sensitive
issue.
Donna
called
the
police
to
tell
them
that
I
would
not
leave.
From
what
I
understood,
nurse
Shannon
has
an
open
door
policy
when
it
comes
to
resolving
patient
complaints/issues.
However
having
the
police
called
on
just
because
I
offered
to
sit
and
wait
for
Nurse
Shannon's
availability
is
the
exact
opposite
of
that.
I
even
resorted
to
looking
up
Nurse
Shannon
via
social
media
and
have
yet
to
receive
a
response.
I
accepted
the
11/14/23
appointment
and
left
the
office.
I
have
never
been
treated
this
way
by
a
doctor
or
their
staff
and
I
do
not
appreciate
being
treated
in
this
manner.
I
am
left
with
no
other
option
than
to
leave
this
review
and
find
another
P.C.P.