3/5 魏湘霖 2 years ago on Google
(Translated
by
Google)
I
sent
the
motherboard
to
repair.
The
problem
was
that
it
didn’t
turn
on
and
the
USB
3.0
was
abnormal
before
turning
on.
After
the
boot
was
repaired,
the
USB
3.0
was
tested
and
said
there
was
no
problem.
I
took
it
back
and
tested
the
same
device
that
was
broken
and
tested
the
same
socket
with
4
blue
holes
.
The
lower
2
holes
are
normal
and
the
upper
2
holes
are
abnormal.
If
you
use
it,
you
will
not
be
able
to
grasp
the
device.
I
think
if
the
test
is
okay,
I
should
communicate
with
the
customer
to
confirm
the
problem.
But
I
didn’t
return
it
like
this,
so
I
gave
it
1
star
08/17
update,
increase
the
number
of
stars
The
reason
for
the
improvement,
the
customer
service
immediately
found
me
on
the
same
day
and
asked
me
to
send
it
for
repair.
I
processed
it
quickly
and
gave
me
an
improvement.
The
reason
for
the
lack
of
stars
was
that
for
the
controversial
event,
the
customer
was
asked
to
go
there
for
repair
again.
I
think
it
would
take
one
person,
one
trip
back
and
forth.
Less
processing
is
reasonable
(Original)
我送主機板去維修問題是
不開機然後開機前USB
3.0不正常,開機修好了,USB
3.0它們測試後說沒問題.我拿回來測還是壞的同一個裝置測試同一個座4個藍色孔.下方2孔正常上方2孔不正常用一用會抓不到裝置.我覺得如果測試沒問題應該跟客戶溝通確認問題點.但是沒有就這樣退回來,所以給1星
08/17更新，提升星數
提升原因，當天客服馬上就找到我並希望我送修，我處理速度很快，給予提升，沒滿星原因是對於有爭議事件再次要客戶跑一趟送修，我覺得採取一人一趟來回方式處理比較少合理
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