Best places: Pet stores in Brisbane City, Australia

😠 Placed an ONLINE order Monday 9/11/20, I still had not received a shipping notification 12/11/20. Thursday I phoned customer service and was advised my order has not been picked or packed yet. A notification of the delays would have been nice to give me the choice to pick up. My Dog is on Hills Pre...

😠 They were refusing to sell me a goldfish when i had waited a week after my B-day and the ammonia was 4.45 when it needed to be 4.50 and they said wait a month! WHO WAITS A MONTH FOR A GOLDFISH and we got him early and he doesn't look dead to me! Gibbles the goldfish is living life large! Petbarn, ha...

👍👍 Interactions with staff have been excellent - When my animal needs were more niche they were honest and gave recommendations how to proceed (not selling me on a compromise I did not wish to risk) and for a start up to introduce a new family member they have a great range and friendly advice and thei...

😠 1st photo is what best friends grooming Virginia done. 2nd photo is what he supposed to look like. No I don't recommend best friends virginia. They made a mess of my fur baby. It's not about the money for me it's the principal. Don't risk your fur baby looking like mine. They butchered him. staff...

👍👍 I’ve been buying my pet supplies here for many many years. I used to bring my children here and now they are adults, they come here with my grandchildren. We love the shop, it’s a one stop shop for all your pet needs and food supplies. If you don’t see it in the store, they will help you find what y...

😠 Avoid. Changed my previous 5 stars review due to new management unfortunately using the same Best Friends banner. New store manager Katrina refused a price match honoured by previous management, I wouldn't have changed my review but Katrina lied on the phone saying she'll price match and then wasted...

😠 I wouldn't work here if you think They will treat you like a human being. It's smokes and mirrors and then they will treat you like trash, and the second the store manager realises she can't wrap you around her narcissistic finger she will passively bully you out of the place, by giving you 3 hours...

👍 My wife and I live in Ipswich but prefer Brookfield Produce for their variety and quality of products and livestock. Today we bought two new pullets, feed and feeder; a process made easier and more enjoyable by the friendly and highly knowledgeable Ashley. Thanks Ash, as you know we named one of the...

👍👍 The the staff was excellent in knowledge and assistance when picked our new addition to our family- Loki

👍👍 The staff are all so great, my dog hates going for her bath and they love how she has the power to nearly pull me down to the other end of the store. The range of food is good and they will price match as well. Very friendly.

👍 Usually it's pretty good, usually you will have to wait in line because some f'witt customer is arguing about fish tank weed and some other custom decides they need a laser engraved dog tag, and it's honestly reasonable they only have 2 staff on. When they aren't invaded by the f'witts the staff are...

👍👍 I'm now a fan. This place are truly remarkable. They are so helpful and take good care of our fur babies.

👍👍 The Petbarn at Windsor is in the Homezone shopping precinct and has plenty of parking in front. It's a good size store with everything I was looking for and the staff were very helpful and freindly. The place was nice and clean and not very busy so I got great service. 😃 I'm coming back for sure 👍...

👍👍 Always love coming to Petbarn Wynnum! All the staff are super friendly and up for a chat! They give great advice and are well priced! I bought my boy Yogi a dental sponge by The Daily Bark and he LOVES IT!!!

👍👍 Excellent place, huge stock of all sorts of stuff for your pets. Staff were super friendly and helpful. Even asked me if I wanted help taking my cat litter to the car (as a 34 year old in shape man that is uncommon!) If I'd had a bad back or something that would have been exactly what I'd have liked...

😠 Expensive pet stuff which aren't great quality. When I went, workers were rude and seemed like they just didn't want to be there at all. Ruined the mood unfortunately.

🫤 I usually have a great experience at petbarn, the staff are generally really friendly and helpful. I often go there to buy food for my kitten and am on the frequent feeder loyalty program. However today I experienced extremely rude customer service that I do not think is acceptable. I went there on...

👍👍 My go to pet shop. Carry a good range of products for all animals. Matt the manager, is very knowledgeable and helpful. All staff are friend. They have top of the products, most are not found in supermarkets. Their prices are comparable to other pet stores, more reasonable than vets. Huge ran...

👍👍 A massive thank you to James for helping me with my endless fish questions. Has the absolute best knowledge of fish & aquariums of anyone I've ever spoken to and amazing customer service. Absolutely will be back again with more fish related questions :)