Worst rated Post offices in Melbourne, Australia

😠 Australian Post office delivery people are the most careless and lazy. I ordered my online purchases to be delivered to my office as there is a reception and people all-day, additionally, I put the name of the company in the address to make sure is easier to find but seems like that is not enough be...

😠 Omg I never felt so sorry for the locals who need to use this post office as their regular. I sent my parcel on my trip this afternoon. It was by far the rudest, most unprofessional, and most miserable post office ever. The service was horrendous... The elder man who works here doesn't seem like a...

😠 This post office doesn’t deserve even 1 star. Do yourself a favour and go to another post office, do not waste your time going here! Absolute disgusting customer service. The staff members are rude and do not have any form of customer service skills. The way they spoke to myself and another gentle...

👍👍 This post office is my local post office. I been stop going for well due rude Indian service. My neighbor told me new management is great service, people lovely and kind. I went in today to pay bills and send parcel, all counters open to help clear the long queue. Lovely customer service and know wh...

😐 Most of the staff are friendly, pleasant, and helpful. Some seem rude, and are always grumpy. For example, I recently visited the store to obtain a Passport Renewal Form. I was then told that I had to visit a website to download the form. The woman serving me seemed annoyed explaining this to me....

😠 I've been coming to this post office for the past decade. Most of their customer service ladies are rude and simply unprofessional. The guy who is a manager is helpful and nice, wish he was at the front shop more often. I usually avoid this outlet, id rather travel further to Hughesdale or Huntingda...

😠 Should have read the reviews like I normally did before selecting this place for Click and Collect from eBay. Not only they failed to notify me of the item’s arrival but the in-store service was just nonexistent, the guy was just rude n more interested in nitpicking rather than helping. So far the c...

😠 Dear Management: I have never had a bad experience at this post office until 24/9/22 at 1030am. I highly recommend you doing an internal investigation with your female staff (the one with the Philippine accent). She is clearly not fit for customer service position. She belittles you, tries to th...

😠 Why would you not be open on a Saturday morning for parcel collection ? or have the parcels allocated to parcel lockers ? I work Monday to Friday 9 - 5:30 ... I literally have to take a day off to collect a parcel that is sitting in a random Post office no where near my delivery address... what a jo...

😠 I booked an appointment at brimbank post office to have mine and my partners passport done. Brought in all my documents only to be told that I didn't need to fill in an application form I just had to call a number to reapply. So I left and did that only to find out that the lady at the post office w...

😠 The most laziest delivery driver!! Literally saw the delivery driver drive up and immediately leaving the parcel card in my letterbox. Didn't even bother taking the package out or going up to the house.

😠 If I could give zero stars I would. Terrible customer service. Rude and dismissive and they are not interested on helping whatsoever. She basically smirked and scoffed at me the whole time, told her colleagues not to help me when they offered to show me how to do something and then proceeded to say...

😠 Zero stars if i could. Horribly grumpy, rude and unhelpful staff. Discusting attitudes! its a shame that we are stuck with them 👎

😠 This is not my first negative experience in this post office. Today, staff failed to their one duty and only duty. That being to maintain organisation of a fair and orderly system of service. As I lined up to wait for service, a single mother waited ahead of me. I had noticed it was pretty peacefu...

😐 Edit under first review For a business you would think the owner would be more polite and not rude. Rang up to see if our delivery was there and basically was rude to me on the phone. Told me it should be there, so I head down with my toddler and then he said “no it isn’t here I said it could be” n...

😠 I’ve just taken some pre-paid parcels to hand in over the counter and, one of the parcels was 11g over 700g as stated on the box, and one of the staff made such a fuss over it. I’ve explained that must be the label printed and stick it on top of the box after entering all the details but she said to...

😠 The staff there are so rude and arrogant. Australia Post really need to review how this Post Office operates. Will be going to Studfield LPO at least they serve you with a smile and are polite.

😠 !!MYPOST BUSINESS CUSTOMERS BEWARE!! I’m a top tier MyPost Business customer who posts everyday and today I received the absolute worst customer service (if you could even call it that!) in all the years I have been using this service. I went in to drop off pre-paid parcels to this Post Office only...

😠 Worst service. I came in to get photos taken for my Australian passport, but the employee kept asking me where I was travelling to. I said I wanted to travel to all countries but apparently I can’t. I had to make a passport for every country I wanted to go to it seems. I eventually and reluctantly t...

😠 This review relates to Nick, the manager of the store. He is highly unprofessional, unhelpful and rude. We attended this morning wanting to collect an overseas parcel but have been refused. We have presented tracking number, screenshots, text massage notifying the pick up, ID, Australia Post accoun...