Worst rated Car rental agencies in Cologne, Germany to Avoid (Updated February, 2024)

Worst rated Car rental agencies in Cologne

Steer clear of these locations to ensure a positive experience in Cologne. Our list highlights the least favorable places to help you make informed choices and enjoy your time in the city. This list contains 6 places from Car rental agency category.

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Within Cologne

Thrifty

Car rental agency

😠 Booked a car (midsize wagon) through Expedia at a reasonable cost of C$347.13 (~224 Euro) for a period of 14 days. When I got to Frankfurt late on April 09, 2019 everything went well until the Hertz rental agent (they handle Thrifty @ FRA) informed me that I must purchase the Thrifty insurance at...

2.20 (25 reviews) (~150.65 km from centre)

Buchbinder

Car rental agency

😠 The woman at the pick-up counter was bad. Dealing with her felt more like she is a prosecutor at a trial. I had taken full coverage in advance by rentalcars.com. She asked and suggested I take full coverage, when I presented I have rentalcars coverage. She took the paper from my hand, pointed toward...

2.50 (399 reviews) (~151.54 km from centre)

Avis Autovermietung - Frankfurt am Main Hauptbahnhof

Car rental agency

😠 For car return: This place is hard to find and they do not answer the phone. I fixed it on Google, I hope it will work. You have to go into the south (Sud ) garage and drive all the way up to the 9th floor. After that you have to walk inside the main train station and return the key and parking pass...

2.60 (60 reviews) (~151.84 km from centre)

Avis Autovermietung Frankfurt Sachsenhausen

Car rental agency

😠 DO NOT USE!! Please do not ignore these negative reviews. They are unfortunately a reality. I rent cars often and this was the worst rental/retail/customer experience of my life. The family that run it (ROBERT LU / FENG NI & NI WANG XIAO-FANG) are hostile, rude, and try to swindle you. It is unbelie...

2.70 (86 reviews) (~153.21 km from centre)

Hertz

Car rental agency

😠 Never again - I recently rented a vehicle from Hertz at Cologne, Germany. I will never again use Hertz. While the vehicle itself was nice and the amenities in the car were all new and great, the actual experience was awful. When I checked in, there was no one down to help me get my car, and it wa...

2.90 (174 reviews) (~13.05 km from centre)

Georg Lensing GmbH & Co. KG

Bus company

😐 Fast alle Busfahrer sind unhöflich. Manchmal 10 min zu früh da.und dreckige Busse 🚌 .deswegen nur 3 Sterne 🌟 sorry ☹️

3.00 (23 reviews) (~99.09 km from centre)

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Worst rated Car rental agencies in Cologne, Germany