Best places: Family practice physicians in Bradford, United Kingdom

😠 Needed a phone call appointment so got one booked. 8.10 am in the morning. Had a text msg to confirm call. This appointment was booked last week. On morning of said phone call was still waiting an hour later. Phoned surgery to ask why not received call, then got informed it's an afternoon call. Sorr...

😐 Great doctors but the reception staff are rude and abrupt. Rang for a doctor's appointment and was told I had to tell her what my issues were, then she started giving opinions on the reason I wanted to see a doctor! I said I just want to see a doctor please and she rudely said fine one will ring you...

😠 Really poor booking system to book an appointment with the doctors both on telephone and via the on line system. 10 minute window only in the morning to book online or alternatively ring for more than 50 times to book an appointment and if you are lucky you might get an appointment. Thanks for makin...

😠 I have become quite despondent with Haige Hall since they have Merged with Shipley & Westcliffe Surgeries. It can now take up to two hours to get through on the phone as they are either engaged, or the call is ignored although there are at least 3 admin staff on site. They no longer have a Nurse pra...

😠 This surgery needs to get its head out of its own backside. The receptionists and telephone operators are in desperate need for customer service training and some sort of guidance on how to handle complaints. For most part the doctors are good and helpful but trying to get an appointment to see them...

🫤 For every consultation I attend it's always them finding a way to conclude my business as soon as possible and push me out. Reception is almost always awkward or rude. It's like they favor some type of customers over others, judging by the comments. Changing clinic because these guys make me feel un...

😠 Whenever I’ve ever tried to contact this practice it’s always taken a number of attempts before I can get though, they don’t seem to have a queue the number just rings out and you have to keep trying. Reception staff have been apathetic and at times rude. Appointments are scarce and even when you...

😠 Impossible to get an appointment, you can't book onne in advance it has to be on the day. You start ringing at 8am to be told your 19 in the queue, then when reception answers some 40 minutes later they are sorry but there are no appointments left for that day, try again the day after ! So after 4...

😠 The worst doctors ever especially doctor Hakeem worst ever experience he refused to sign my mother in law’s death certificate for a very petty reason. He has no humanity in him and is so unprofessional calls himself a doctor we was blessed that the ward she was admitted in the doctor agreed to sign...

😠 this place needs new receptionist not just one but all of them . they makes people feel like we actually problem for them there for people with mental health issues will suffer even more ! this isn't acceptable! put many complains and nothing has changed

😠 Rang in this morning at 8am and was on hold for about 15 minutes. Finally got through to the GP and the Receptionist her name starts with Z something absolutely rude. I wanted to discuss my blood test with another doctor because I didn’t understand the my reports and I am concerned about my health a...

😠 This surgery is appalling. You ring at 8am and wait for 45 mins and then there are never any appointments left. My elderly parents have not had a face to face appointment in over several months. I am with a Leeds GP surgery who have worked all throughout the Pandemic and still managed to see patient...

😠 I would put a zero star but there is no option for that. The reception desk is the worst part, the staff are disgusting in their attitude to people. The way they make you tell the receptionist whats wrong with you in front of people is absolutely disgusting, they actually don't want you in there as...

😠 If I could rate a zero I would. Hands down the worst GP service I have ever received. It is almost impossible to get in touch with reception and even after you've waited 3/4 hours to speak to someone (if the call doesn't get dropped) they're so so rude and horrible. If you go into the surgery it's e...