Worst rated Medical centers in Bradford, United Kingdom

😠 The most rude receptionist/practice manager I'd say in the whole of medicine! It's dead easy to get seen if you are jobless but God help you if you work and can't phone at 8am in the morning. The surgery has very dated equipment, the appointment system is an absolute joke and I shall be complaining...

😠 One of the worst surgeries you can deal with. 4 days of calling their line for an appointment at 8am and 100’s of calls later and nobody has answered the phone. This is not the first time. This incompetent surgery could not care less about its patients. I will be raising a complaint. Enough is enou...

😠 If I could give this practice zero stars I would .They are not fit for purpose and they are the reason a& e is over run because it's near on impossible to get an appointment.The receptionists are rude and grumpy aswell as being patronizing. Somehow all the appointments are gone by 5 past 8 and you c...

😠 I ordered three day 2 tests to be done on return from an Amber country. Only one arrived in good time and was successfully activated, performed and returned on day 2 (Wednesday, so should have arrived on day 3, Thursday). However, the result only arrived on Sunday (day 6), so basically useless. One...

😠 I would put a zero star but there is no option for that. The reception desk is the worst part, the staff are disgusting in their attitude to people. The way they make you tell the receptionist whats wrong with you in front of people is absolutely disgusting, they actually don't want you in there as...

😠 Really really bad here, the doctors are not very good, the reception are quite rude and and abrupt no sympathy or anything makes you wonder why they are in a job such as this. Doc says come after dinner for your meds after a heart attack, get there and told me to come back because the pharmacist is...

😠 Since Modality took over this practice, the quality of care received and level of service is extremely poor, unfortunately the group have a monopoly on the practices in Keighley so there is no alternative for patients. They are understaffed and under qualified, the people answering calls appear to w...

😠 Absolutely unprofessional from rude receptionist to Doctor H who’s got too many patients (cares more about how to make more money) so receptionist refuses genuinely ill patients that need a doctor. Every time you ring you can’t get through then when you go down the receptionist will rudely turn you...

😠 I have been trying for over 2 hours to access my medical records on the Sunnybank web site, NHS site and the Airmid app without success. I regard myself as reasonably internet savvy but find it impossible to find the record anywhere. Do you have to be an IT expert to use these sites. Life was much...

😠 Pretty disappointed if I'm honest..... Even though I seldom visit my doctor, every single time I am disappointed.... I don't know what the farce is with getting a prescription but why do I always have to chase it up for a week or two an chase around all the pharmacies in the district... Anyway, ran...

😠 Claim covid causes the ridiculous telephone wait times, it's been like it for years and hasn't changed. Regularly get engaged tone or que position 16 etc is normal, I've actually rung whilst inside westcliffe medical centre whilst I've heard the women discussing personal affairs and still been on ho...

😠 Attend the surgery on Friday as part of the walking services provided. My mum was not well from the night before. Explained this to the reception, whom made a unprofessional comment. Waited to be seen. Mum's conditions deteriorated enlist waiting. Approached the reception desk again. Again was fobed...

😠 this place needs new receptionist not just one but all of them . they makes people feel like we actually problem for them there for people with mental health issues will suffer even more ! this isn't acceptable! put many complains and nothing has changed

🫤 Contact and administration are really poor. The website is difficult to navigate and I believe has not been tested sufficiently to allow a user friendly experience. Contacting the surgery by phone is extremely difficult. I have been on hold anything from 30 mins to over an hour! I have had to repea...

😠 “We’re sorry all our lines are busy right now, please try again later”…what I heard calling 50+ times in a row from 8.00am on the dot! Disgusting service. Why is there not a phone que system then instead of just ending the call on patients?!

😠 I would give zero stars if possible. The most difficult and inept surgery to book an appointment. They wont let you book an appointment in person, phone lines are engaged for over 1 hour. Finally got through - the appointments are all taken. E-consult only between 8am to 10am. Tried at 09:30am a...

😠 If 0 stars was an option i would give it! My 3 year old son has had a high temperature over 41+ for the past 6 days! We don't call up because doctors are useless here! Its come to a point now he’s started to get spots around his hands and feet. Stayed awake all night to ring at 8:00am on the dot and...

😠 Never answer the phone and I get told always to ring at 8am and when I do they never answer. When they decide to answer all the appointments are taken. The male receptionist they have there is so unprofessional and has no care about ill patients. Leaving this surgery never using these lot again.

😠 Absolutely disgusting! the service is beyond acceptable, they make patients wait 6+hrs for call back despite arranged by them with allocated time but if the patient is late by 10mins they refuse to see you!!!! No wonder people are dropping because NHS has become a total joke with no care for its se...

😠 Very poor service, difficult to get an appointment as you have to call first thing in the morning to get an appointment and the staff just put the phones on busy for hours and later when you do get through they ask why you didn't call in the morning. Shocked how this practice is still open and runni...