Best places: Medical clinics in Derby, United Kingdom

👍👍 Fantastic and friendly staff. Liz and Demi were very helpful throughout. Thank you.

😠 I went to the emergency department because of a cyst that I had in my leg that was infected and needed a small surgery. I spend all day since 8 am to 7 pm , 11hours to be seen by a doctor . They put me in a bed I don’t know for what when I was waiting , it means that I didn’t eat or drink water duri...

😠 My wife called for appointment 3 times and they said without give a chance we are busy you can’t to have an appointment!!! We went in front of the desk for ask the appointment because my wife is one week with the severe cough and sore throat and also the red eyes and the woman in the reception said:...

👍👍 I cannot fault the practice. The phone system is excellent (call back request is the best thing they’ve ever put in place!) They are excellent with our children and any investigations I have needed have been timely and thorough. My recent support from a member of the office team have prompted me to...

👍 I want to update my previous 1 star review. Over the last 6 months or so this surgery has improved dramatically. I am not sure if the receptionists are new or not but they are very pleasant now and helpful. I am happy to change my review following my recent few visits in the last few months. And as...

😠 I’m writing this after so many bad experiences with this surgery. The doctors are great but their reception staff need proper training on how to speak to patients/ their representatives. Every time I’ve rang there’s never accountability for anything going wrong on their side but is always the patien...

😠 ****THEY PUT YOU IN MEDICAL DANGER AND DO NOT SAFE GUARD THE DISABLED COMMUNITY **** I am disabled and have been ringing for an appointment to see the doctor for the past 12 weeks. The doctor I did eventually see asked me to book an appointment in 6 weeks time. That was over 3 and a half months ago...

😠 If your planning on getting an appointment don't bother. Free health care, the only care these people have is getting their wages paid. Beyond poor customer service. Horrendous waiting times on the phone. You could litteraly be dying of a heart attack and these guys are the last to offer help just...

😠 Always been very happy with this practice, until covid. No one ever answers the phone, the automated message is to long if you're just going to disconnect the call with try again later, but hours, days, weeks later still nothing. E consult is fine, if you have more than 2 days to wait for a response...

😠 I'm giving one star as it's no other option for zero stars. You will probably die before you'll get a chance for appointment or somebody answer the phone. This gp is a joke. You can't get through at 8 o'clock 5 minutes past 8 they don't have any appointments no pre bookings ( I don't know why). Comm...