Best places: Urgent care centers in Arden on the Severn, United States

😠 There was no wait when we arrived but it still took an hour to be seen due to the receptionist refusing to let my child be seen until she verified his insurance; she couldn’t seem to find him in the system even after providing her more than enough info including every document I’ve received from the...

👍👍 My 3.5 year old fell onto a picture frame made of fish hooks and one went right into his hand. When we got to Patient First the staff was incredibly helpful, kind, and accommodating. Ms. Dee brought out crayons and stickers to help calm my son down, and sang songs with him. Sean Lang, was the PA tha...

👍👍 The receptionist was so nice. She had a smile on her face when she greeted me. I asked her a couple of questions and so happily gave me correct answers. The gentleman who gave me my Rapid COVID test. He was very gentle with the swab. I did not feel the extreme discomfort I have felt in the past. He...

😠 Probably the worst urgent care experience I’ve ever had. Neither the nurse or the doctor asked my symptoms or why I came in. The doctor spent less than 1 minute in the room with me. Made it seem like they couldn’t wait to just get on to the next patient. Definitely recommend you look somewhere else...

👍👍 The lady at the front is phenomenal! She helped me a week ago, and when a mistake was made, I was told I had to return today instead. Last week she handled the problem perfectly and resolved it smoothly, so I wasn’t even upset leaving. I went back today, and she remembered me. She helped me again an...

😠 To start out this patient first doesn’t deserve this one star in the least. I’ve never had a good experience with this location however its convenient as it’s right by my house and normally has better wait times then the hospital naturally. My 8 year old woke up this morning with an itchy rash from...

😠 I am absolutely blown away by the lack of human care in this facility. When I say disgusted by the lack of attention and care for injured people. I came in with a gash on my pinky and was in excruciating pain. I came in bleeding into what cloth I had wrapped my finger in and walk in to no one in sig...

😠 We waited in line for two hours just to realize that we have more issues than their limit of two for a visit. We have symptoms like soared throat, pain in year, red eyes, and some others. The doctor said that those issues are separate and that she will treat just two. All our visit resulted in just...

😠 They diagnosed my son with a hairline fracture of the elbow and sent him on his way, to be seen by his PCM. The next day, after numerous xrays and specialist examinations a miracle had happened - the fracture was gone! Either that or that horrible clinic can’t read an X-ray. Don’t waste your time.

👍👍 Outstanding team! Professional, courteous, understanding and patient. I am grateful to have received the very best experience in an urgent care facility in my 47 years of life. The doctor and staff deserve to be acknowledged for exceptional service! I already told all my friends and family as soon a...

😐 The doc was good but let me tell you about the rest. Came in and checked in and the lady up front was super rude and disrespectful. Almost made me leave but I was in there late at night and just wanted to get it over with. X-ray, nurse and doctor was nice and well mannered but the receptionist up fr...