Worst rated Urgent care centers in Buffalo Grove, United States

😠 Had an appointment for 11 am. Clinician says "you signed in here not at home" and they took a walk in patient ahead of me. There is no option to sign in from home, and I made this appt at this time to get back to work for a meeting. If this is their policy, why make appointments?

😠 If I could give negative stars I would. Don’t waste your time here, go to any other clinic but this one. Absolutely terrible customer service. I had an appointment that was made under my name and not my sons. When I called northshore to switch the names they told me no problem and to show up as they...

😠 I went to NCH Immediate Care Ctr. in Buffalo Grove for an abscessed finger that was very painful, and getting worse. I arrived 1/2 hr before closing time (Sat 6pm), and the waiting room was empty. Before I could barely state what my issue was, the receptionist said they wouldn't be able to see me...

😠 I would avoid this place, no help and rude people. I definitely have been to better immediate care centers where the staff is respectful and take their time to help someone (as it should be). The Doctor was rushed and acted like we were wasting his time and had no knowledge or maybe just didn’t car...

😠 Immediate Care (IT IS NOT) - I beg to differ?!?! 1. There's always 1 person at the front desk. 2. Normally one would go to an IC instead of an ER hoping that you'd actually get attended "immediately" and not wait for 3-4 hours. 3. Apparently, their(NCH) E.R. in Arlington Heights is worst - waiting...

😠 Came to this Immediate Care Center when I became very concerned about my health one morning at work and this was the closest location. The nurses and reception staff were wonderful...but Dr. Todd (last name excluded because I can be respectful) is an atrocious representation of the medical practice....

😠 I went to get a Covid test at this Immediate Care Center, front desk personnel checked me in at around 330PM, told me to wait in my car because I reported experiencing sore throat. After an hour of waiting in my car in a 95-degree heat and still no call, I decided to come up to follow up on my test...

😠 Waited near 50 minutes with one person ahead of me. Med Assistant seemed less than enthusiastic to be there (watching YouTube videos) while I sit and wait. Terrible customer service and eventually left without being seen! Strange this happened so close to closing time. I'll stick with Northwestern i...

😠 I took my 8 year old son for allergy testing and had the worst experience with the doctor. She introduces herself (Dr. Masood) and didn’t even acknowledge my crying son who just had a skin test done by her nurse. She keeps rolling her eyes at me as I try to comfort my son and ask how he’s doing. Sh...