Best places: Urgent care centers in East Alton, United States

👍👍 This was my first time at a Total Access Urgent Care and my experience was excellent. Very friendly staff. The person who checked me in deserves 5 stars on her own. That first point of patient contact is so important. She was patient and knowledgeable, and she made sure my needs were met. I think th...

😠 I would give a negative 10 if possible. This facility is FILTHY! It looks like it hasn’t been cleaned in months. I’ve never attached pictures, but I thought that this situation called for the evidence. The floors were disgusting, exam table deplorable and I didn’t see any COVID sanitation in pro...

👍👍 Came in with a horrible toothache and abscess to my gums. They gave me ice packs, but was very courteous to make sure that I was comfortable before they even waited on me, my ear head and mouth was hurting so bad thankful the natural remedies calmed it down, but the put the finishing touches on begi...

👍👍 I was out of luck when I found out that the urgent care I usually go to was closed. Found you guys on Google. It's was a plus so close to home. I was in and out in less than 45 minutes. When I explained to the doctor what was going on she listened and didn't make me feel uncomfortable asking questio...

🫤 We came for our appointment for PCR test on July 28 as we were travelling out of the country. When we arrived the technician suggest we return on July 29 Thursday morning at 8:00 am for the test to meet the required deadline for the airline. We arrive at 7:45 wait until they open, call the lady the...

👍👍 I was very impressed with my experience this afternoon. The staff was kind courteous and efficient from the moment I walked in to the moment I left. When your feeling so sick and exhausted you usually don’t notice the little details but they made me feel extremely comfortable and got me in and out q...

👍👍 Went on a Friday after work (an hour before they closed). The facility was neat, clean, and organized. The ladies and the front desk were very polite. Their communication was both clear and understandable. The young lady that called me back was also polite and courteous. Her instructions were very e...

😠 There is only one doctor who works there, so luckily there wasn't a long line. I was taken back within about 20 minutes. The rooms are not actual rooms, they are sort of nooks with a chair in them. I sat in the chair while he asked me questions. I came in with a fever of 102.7 and during the entiret...

😠 My daughter had an appointment here and they request that you arrive 15 mins early…but will leave you waiting 30 mins plus before anyone will see you! Ridiculous, smh. Rude and unhelpful and I hate that this is the service we have to deal with in North County.

😠 Horrible service. Waiting time is really long and the staff is RUDE. I came in at noon to do a drug screen and people in the waiting room checked in at 8:15 AM and still waiting. This is the 2 nd time I came here the first time wasn't any better I had to leave before even being seen. I arrived right...

😠 I was the only one in the waiting room . I needed a drug test. I filled the form out when I sat it on the counter the two ladies debated on who would grab it. I sat for another 20 minutes and two more people came in..they started addressing them..at that point a guy was back there with both ladies....

👍👍 It is so great to have an after hours clinic close by. I’ve brought my kids here a few times and always a great experience. Front desk is friendly and you are escorted to a room quickly. NP Amber has been the one to see my kids every time and she always remembers us. She is thorough, caring, answer...

😠 My daughter has been sent home for the week because someone in the class has Covid. My son went to the doctor today .. long story short, the doctor explains that I may have the flu or Covid and states that I need to be seen today. My last daughter didn’t get out of her appointment til 7:00pm. We arr...

😠 Very unwelcoming environment. The light skinned lady at the front desk with the crooked lashes just couldn’t stop rolling her eyes. I understand some people don’t realize when their face is scrunched up but they definitely shouldn’t have her at the front desk. I went at about 6:30p (5/19), so maybe...

😠 Brought oldest daughter in for a sore throat. My youngest was on her way with her grandma. First lady said my youngest child could be seen with my oldest child when she got here. So my mom brings her out to me. Once we get here the lady at the counter said it was an hr n a half wait. I said, well I...

😠 The receptionist here with the black hair is extremely rude and nasty. I'm not sure why she chose this job as it entitles you to talk to people. Anyways, the rest of my care. 🤕 I've never received great care at this location so I hope that things have gotten better here. One NP in particular was ex...

😠 Worst urgent care I’ve ever been to yes the wait was ok but the receptionist was SUPER rude doctor was rude and a know it all ! but in all that forgot to give me the other half of my treatment for an infection I had I constantly recommended and he denied just to call me 2 days later and tell me to g...

😠 Called before hand because I new they closed at 8 and told them I was inbound. I specifically asked if I get there before 8 will u see me. Was told yea. Got there at 755 same lady standing at the door looking at me in the parking lot parking, locked the door. Refused to open up for an injured. Onc...