1
Massage Envy
Massage spa
😠 I had an absolutely horrific experience. This location does not pride itself on customer service whatsoever. I spoke to a manager named Robert there, who yelled at me on the phone, consistently belittled me, and spoke over me. He spoke to me as if he didn’t care what I had to say or what the problem...
4.70 (596 reviews)
2
SoJo Spa Club
Day spa
🫤 Visited with a friend of mine who is from out of town. We both had extremely high expectations, but unfortunately they fell short. In our opinion spas are relaxing places, this was like an adult water park.
Pros:
check-in was efficient, facilities were clean (pools need to be swept for bugs), and t...
4.50 (11.4K reviews)
3
Angie's Serenity Day Spa
Spa
😠 Had a horrible experience here! For Mother’s Day I came into town to celebrate with my mom which we haven’t done in years since I started having kids and was actually able to take the time this year! The reviews were good and when I called they said they were able to give me a package deal which inc...
4.50 (99 reviews)
4
Hand and Stone Massage and Facial Spa
Massage therapist
🫤 I have been a member of Edgewater hand and stone for about 4 - 5 years. I used to love this monthly splurge for myself but honestly the past year I have not been happy with this establishment. The amount you pay per month you should not have to worry about add-on request when scheduling. I call in t...
4.10 (299 reviews)
5
Trillium Nails & Spa
Nail salon
😠 Extremely disappointed in Trillium. I spent $237.00 NOT including tip and got a $20 quality gel fill and a $5 quality pedicure! I have been wanting to go there for years; finally, last week I treated myself and my daughter to a mani/pedi, I got a gel fill and spa pedicure. The woman i had rushed t...
4.10 (140 reviews)
6
Massage Envy
Massage spa
😠 AVOID AT ALL COSTS. An absolute scam run by individuals who have ZERO concept of customer service, empathy or accountability. I accrued more credits than I felt like I could use in a reasonable time so I wanted to cancel my monthly membership and use the credits I ALREADY PAID FOR. Surprise... they...
3.60 (136 reviews)