1
Enterprise Rent-A-Car
Car rental agency
😠 I’ve been renting a car for the past year straight to date from Enterprise and I’m honestly disgusted by the treatment I received at the Newark branch today. Let me explain. The car was making strange noises from the beginning of my renewal which was a few days ago but today the car would not start...
4.40 (3.8K reviews)
2
National Car Rental
Car rental agency
😠 WORST customer service experience I’ve ever had at a rental car company. As an Executive Elite member, I attempted to grab a car from the Executive Aisle, only to be told to get out of the car because “it was parked in the wrong spot by a trainee.” The car in question was a base model BMW 2 series,...
4.20 (1.7K reviews)
3
Alamo Rent A Car
Car rental agency
😠 STAY AWAY!!!!!! If I could give them a double negative rating, I would. I booked a Luxury Elite Mercedes GLE or similar. Upon arrival at the desk, I was advised it would be an X7 or a Q7. The severely unprofessional male staff at the parking lot had the audacity to offer me an old, dirty (there were...
4.10 (1K reviews)
4
SIXT Rent a Car Newark Int Airport
Car rental agency
😠 The worst rental car experience we’ve ever had. Having had to pay nearly $1000 for the hire we expected good service but instead the car we were given was old, damaged and every seat was stained. Within an hour of driving a warning light came on to say maintenance was required. Another then came on...
3.90 (1.2K reviews)
5
Hertz Car Rental
Car rental agency
😠 Come on Hertz, really you have become this bad. Get on the road to success and staff accordingly. Have been in line for over 1 1/2 hours. Went to use the restroom and my experience only got worse. 🧹🧻. Do not recommend.
3.70 (2.4K reviews)
6
Avis Car Rental
Car rental agency
😠 I won’t be renting with AVIS again. It took me over an hour to get my rental when I arrived. When I got the car, the tire pressure on all but one of the tires was way too low so when I ended up hitting a pothole, the tire blew. It took AVIS’s roadside assistance so long to try and get someone to me...
3.60 (2.9K reviews)
7
Budget Car Rental
Car rental agency
😠 Lying cheating employee and dirty broken car. He added an unrequested $8/ day tow service charge and when I caught it, he lied and said I had added it at time of my booking.
The vehicle had not been cleaned or sanitized.
The engine plastic cowling was hanging underneath and vibrated loudly at 60mph....
2.80 (1.9K reviews)
8
Thrifty Car Rental
Car rental agency
😠 BE AWARE! I was given a $140 weekly rate and my total bill was $571!!! I understand taxes and fees but $431 in additional charges! I agreed to ezpass but when it took me over my credit card budget I asked that it be removed and the counter person who was yelling at me and other customers said it was...
2.60 (564 reviews)