Best places: Occupational health services in Everett, United States

😠 I have a few issues here: 1. Very much understaffed. They are very busy and were busy most of the times I went. It was hard to get any attention or help, and I would waste a lot of time just waiting. This is terrible considering how much they charge. 2. How they charge is very different from other C...

😠 Very poor customer service. I sat for 15 or more minutes for a drug test. While waiting I observed another customer come in for the same drug test wearing a WSDOT safety vest. He was checked in and immediately taken back for his drug test while I continued to wait. I believe it was the manager of th...

😠 Waited two hours for an employee drug test. Results were never sent to the employer. When I called, I had to let the phone ring (not on hold) for 5 minutes before getting help. They then sent the wrong record to my employer. Company tried to contact them on their own and were unsuccessful. Ended up...

😠 Never mentioned that I owed them money at any of my visits, sent me to a debt collector, then wouldn't discuss what I owed the money for when I called the patient billing services line, and said I couldn't pay them directly, I needed to pay the debt collector. Shady!

😠 Staff was nice but extremely slow, I arrived before they opened, only 2 people ahead of me, And I was there for 3 hours just for a drug test and fit test. The only person available for the fit test left within an hour of opening to go buy coffee for all the coworkers. If they are so short staffed,...

😠 This is the worst place to go to for DOT Physicals. I had an appointment for 10am , arrived at 0930 but I was not seen until noon. The front desk receptionists are some of the rudest customer service I have ever seen and they do not answer the phone when you want to make an appointment so you have t...

😠 Front desk staff are very rude. They are snarky to everyone checking in, snarky on the phone and straight up ignore you when waiting in line. Even an acknowledgment of hello, we will be right with you never happens. It is pretty clear no one likes their job. If i could give negative stars I would. H...

🫤 After arriving shortly after they opened I was told a couple hour wait due to staffing. I could understand that. After a couple hours I went to the desk to ask where I’m at in line.. I was then told I wouldn’t be seen til after 1 pm… that would make 5 hrs waiting. I had a 12 hour fasting blood draw...

😠 We had an appointment at 9am. They open at 9am with a line out the door for walk ins. No line for appointment check ins. We arrived at 8:50, I called a few times since we were at the back of the line. They checked us in via phone and had us take a seat. At 9:35 he finally gets called back. In my exp...