Best places: Counselors in Fox River Grove, United States

🫤 The billing department here is an absolute nightmare. I’ve been a patient for 6 months and I’m just now receiving a bill with 0 insurance adjustments. They keep telling me my insurance is inactive when that is simply untrue. I have talked on the phone and via email with multiple people without the m...

😠 Dang It, Melissa was the absolute best. Not sure if I will find another one that will match up. But the billing department killed it for me. I haven't received any bills from them, and they asked for a card to keep on file. Few weeks later, hits my account for $700. I owed it and I didn't argue. But...

😠 I’m having to report this company to all the local regulators for insurance fraud. They’ve billed me for double charges and phantom charges to my insurance. Unfortunately, I’m not the only one this has happened to. This is a clear pattern of practice for this company.

🫤 I understand that the behavioral health is a difficult field to staff as is, but this center is not critically conscious in serving it's impoverished patients. Phone calls are rarely answered, so it is a matter of playing phone tag throughout the week with them WHILE AT WORK to get anything accompli...

😠 If I could put less Stars I would, these people can't keep a doctor for the life of them and every new doctor does not communicate with the last come I have been there a year and for a year I have had trouble getting refills on my prescriptions, now that I have moved they are making me drive 3 hours...

😠 0 Stars!!! This place is terrible! Office staff are extremely rude, unhelpful, and give you a hard time. They only care about taking your money and do not care about you or your mental health at all! This place should go out of business!!! I don't know how they are able to still practice and stay li...