Best places: Urgent care centers in Guilderland, United States

🫤 First of all, I have nothing bad to say about my doctor, Jina Nocera. She’s very attentive, understanding, and I had a great experience. However, I must say I’ve never seen such incompetent and rude receptionists. I had made an appointment a week prior for primary care. I showed up at my appt time...

👍👍 Such nice, courteous staff. The young lady at the reception desk was so nice, I'm sorry I neglected to get her name. When I arrived there weren't many people already there, then suddenly a bunch arrived, one was a bit snarky, she maintained her professionalism. The PA that I saw was nice & listened...

😠 At first I thought this place changed my life. It did not. Its been a year after arthroscopic knee surgery and I am still not healed and have found a new specialist who has found more issues. They say my surgery was not done properly and never finished. I saw two different doctors in Albany and both...

😠 I am amending my review after several more appointments. The care has been consistently good, but the billing is a nightmare. They billed our insurance company incorrectly on two separate occasions (two separate appointments) and then sent bills for services that our insurance is supposed to cover...

👍👍 We were new to the Albany area and we didn't have a PCP we checked into a urgent care and met NP Laura Snyder. She did very well in giving an examination as well as referrals, The whole staff is committed to you and they give you the best remedy, advice & alternatives. 👏

👍👍 They are indeed a great place to get urgent care. Went late in the evening with a kid in a lot of pain. They were efficient and quick in seeing him and were able to address the issue. The staff and the doctor were both amazing. I had to call back for a prescription issue (due to pharmacy closures) a...

😠 Took my son in for a sore throat and a nasty cough. They did a strep test, which was negative. Checked his ears and said they were fine. Said he was congested. Went home and no more than an hour after we left urgent care, my son started screaming pain. He had ear pain. Woke up today and said he coul...

👍👍 We were in Albany for the weekend and our 2 year old awoke in the night crying and complaining of ear pain. I was able to walk-in Sunday morning and be seen after filling out 2 very simple forms, providing our insurance info, and answering a couple of questions. The care was professional and compreh...

😠 (june 2022) i had no choice but to come here a few weeks ago because all of the WellNow’s were closed for the night. i came in with typical cold symptoms, but my main complaints were hearing loss, sinus pressure, and neck/tonsil swelling. i made it very clear to the receptionist that i had already h...

😠 Waited over 3 hours to be seen when I was there right when it opened. That wasn't the biggest deal. After that long wait, the doctor rushed me out in 2 or 3 minutes. Dr Villardi broke the temperature device in my ear and hit my ear drum. Gave me no paperwork when I left, I ended up being sick and ne...

👍👍 I do not know why there are a lot of bad reviews for this establishment. I came in and went through the process quickly. The staff was friendly, and the place was clean.