Best places: General practitioners in Lake Clarke Shores, United States

😠 Unfortunately I am shocked by the customer service I was just given by your office. I called as a new patient as your office comes up under my insurance. I was told Dr Emily is the only Dr accepting new patients and given a number to call. I call and am told about a separate program I have to enrol...

😠 I made an appointment more than a month ago. I asked if they accepted my insurance at that time they said yes. Sonia called me almost two days before my appointment to confirm the date and time. Later she called me five minutes to tell me they didn’t accept my insurance after she told me yes two tim...

😠 Your front desk help is rude. Her side kick was slouched in a chair next to her and looked at me like I was from another planet. Made an appointment for 9, arrived and told you had 1 doctor and they don’t make appointments it’s a pre check in. Consider changing the verbiage on your website to read a...

👍👍 Just began my 1st PT session today. I checked them out last week when they were closed, as all the insurance companies they accept are posted on the glass from outside the business. Not only that, but looking through the glass from the outside you can clearly tell it's a 1st class operation. Toda...

👍👍 Greatest urgent care you could be blessed with entrusting your care to. I had a bad case of strep throat and needed additional care due to the original care not being enough. Nurse Practitioner Carpenter heard me coughing while getting my vitals checked and felt it was important to start my care pla...

😠 They are very rude in the front office. They do not address your concerns. They may schedule a time but you will not be seen for an hour then they get upset if you arrive a few minutes late. They do not try to rush an approval from your insurance regardless of the urgency. I was trying to stay becau...

😠 I registered for this place 11 days ago. Dr. Estela is excellent. In their attention, their knowledge, etc. But the attention on the phones. The solution to the referrals is terrible. I spent 1 hour and 15 minutes waiting on the phone being #2 and I had to hang up because the battery ran out and I w...

👍👍 Everyone is so caring at Conviva. From the moment you step off the elevator, your greeted with a warm hello ... quick temp check ... you can feel the smiles beyond the mask. Sometimes there's a wait, sometimes not ... but always a pleasant waiting room. Veronica & Dr. Rodriguez are THE BEST!!! W...

😠 How about no stars!!!! The service here is horrendous, when calling I always have to call multiple times and I am placed on hold for 15 minutes or more without having my concerns addressed. Dr Rosado lacks personality and professionalism. The office was happy to charge me double because I didn't ha...