Best places: Retirement homes in Norwood Court, United States

👍👍 We knew from the very second we walked in to the Brentmoor that this was the place we wanted our parents to live. We were greeted immediately by staff and residents. Max Oppenheimer gave us the tour of the building, and went over everything with great enthusiasm. Max worked with us with setting u...

😠 Bed bug alert. Staff not able to appropriately handle the situation. Would you want your parent sleeping in a room for five days with bed bugs? Bet the staff wouldn’t last one night.

😠 It is a real problem to get management to communicate with family members . Staffing is a real problem. house keeping in assisted living is terrible. Price is way to high for level of care

👍👍 For starters they help me with my mom back in 2019 before She passed away with Cancer, I did have to worry about anything when it came to her care, routine labs, wound care and very professional nurses and staff. Now I brought my mom older sister at Lemay, I wish I done it sooner. I can rest at nig...

😠 They will not provide a refund to our family as promised, and our family member died in their care!! The following has been submitted to the BBB as well as channels 2 &4. 1.) 7/9/20- Deposit of $500.00 was given to Pamela Redd (Family Care Director Clinical Liaison). Deposit was for Memory Care Uni...

😠 My mother has been at this place for several weeks and has very mediocre unprofessional and unfavorable care. Her new clothes first of all always come up missing. There is no menu chart for her meals. She is always left wet an unattended whenever I or my sister visit. Why is she required to be u...

😠 The staff did not follow the Dr’s instructions. Staff had an I could careless attitude. Bed pans were left unattended. Administrator said they would talk to the staff, which is a repeated refrain in other responses, lip service. Will see that oversight agencies are aware of this very poor performanc...