Best places: Car rental agencies in Palo Alto, United States

😠 Summary: During routine maintenance, dealer crashed the car, lied, and didn’t take full responsibility until dashcam footage was shown. A supposedly 5-day repair turned into 37 days in total. Complete failure to communicate throughout the process. Had to file complaint with Toyota corporate. Ruined...

👍👍 We dropped off our BMW X5 there after our tour through California and Nevada. Everything went extremely professionally. I received my return receipt by email within minutes of returning it and was able to board the plane in a relaxed manner. The vehicle fleet consists almost exclusively of high-qual...

😠 This is my first time giving a review for any business, if I can give it 0 star I would, I called to make reservation for a rental, a lady answered the phone and she was very rude. On their website it’s stated there are cars available for rental the next day, she said they were not available so the...

👍👍 Steven is the man. I’ve rented here more than 10 times and every time he’s got me a car super quickly and made the whole process seamless. Not to mention the times he’s gone above and beyond for me. This man deserves a raise.

👍 Renting here was a good experience. There was a bit of a wait, but the staff kept us abreast of the situation. The office is clean enough. They gave us a choice of cars and brought it upfront to make it easier for us. There was no pressure to buy gas or extra insurance once we said that we had all...