Best places: Apartment buildings in Polk County, United States

😠 I'm a current resident at this property. Been here for about 3 years. I use to love this place. Recently that has changed. The current management team lead by Sierra is incompetent, rude, disrespectful, and very unprofessional. Every valid complaint I make always leads to me arguing with the staff....

😠 Before moving here, I was looking for an apartment because I was relocating to the state. I was impressed by the lovely apartments. However, I have noticed that we can't use the clubhouse shown and said to us that it was for our use. Since I was barely home one day, I decided to sit and relax in the...

😠 Absolutely not worth it. New manager Katrina is literally a dictator. Every single week you will be bombarded with dictating threatening mass emails from her. Her emails consist of telling everyone she’ll call the cops on you if you use the pool after hours or she’ll send you fines if you have a tra...

🫤 I am highly disappointed in the experience living here. You pay a luxury price for a luxury apartment but you might as well be living in the hood. You can hear your neighbors over you, loud and clear and despite requesting to change apartments, management ignores the requests. This is supposed to b...

👍👍 So I came into Carlton Arms the other day and was greeted by the receptionist who was really nice and greeted me with a smile. I asked about an apartment and was told to briefly have a seat and someone would be with me shortly. I didn't wait long and leasing consultant Veronica Guzman came out and i...

👍👍 Ever since I moved into the apartment, I’ve had nothing but positive things going on management is wonderful some lady name Linda great person the staff housekeeping meeting the grounds crew they’re all wonderful. I will give them six stars but you only allow me to give them 5

😠 Experience started out great in 2020-2022, but as management changed, so did the experience. The security gate barely works, pool was out of order for most of the summer. They raise the rent every year with no updates to the apartment. The air conditioner would stop working every month due to the fa...

😠 This is the worst place I've lived at. The property manager never answers the phone. I contacted the maintenance guy due to an horrible smell coming from the apartment next to mine and he did nothing about it. People smoke inside their apartments and the smell seeps into your unit. If you can't s...

😠 1/7/2022: Three months since I moved out and still have yet to see a deposit refund. I know I'm owed one because I saw the credit balance on my account. Just one more reason why I can only give this apartment complex 1 star. Updated review after 10 months: I now see why you should wait to review an...

😠 We are a current tenant. We started having issues with the AC since the middle of May. The AC unit stopped working on June 11 to this day (July 7th) almost a month now, it remains unrepaired, while they did provide a temporary window unit it is an unacceptale solution for a 3 bedroom apartment in t...

😠 Get used to hearing the words "Sorry, I can't help you. I'm new and just started today" from the front office of this complex every time you have an issue or call in. Whatever system you want to use, it's down. What every problem you want to be solved, they write down the wrong apt numbers, mark it...

😠 AVOID this location. I lived here for 2 years with no issues. Our lease ended last April, so we starting moving out as we did not renew. before we were fully moved out all locks were changed with our appliances still inside even thought we had paid for all of April. Front desk told us we were all so...

😠 Now that my son has moved out, we can be honest. They want you to clean carpets, paint walls, clean behind all appliances because they openly said they do not want to hire a service to do any cleaning at all. They refused to return the deposit and tried to charge for more. They refused to itemize...