Worst rated Urgent care centers in Prospect Heights, United States

😠 This was my worst experience. I told the nurse about my symptoms, and she argued with me that what I have was different. She prescribed me some $80 dollars worth of useless medication. I suffered through the weekend, and he I am still coughing and having the same flu symptoms I had when I walked in....

😠 Best ER ever. I won’t go elsewhere. Great bedside manners. Doctors take their time and are genuinely concerned. Will provide testing you need in ER. You will know your nurse very well as they do a good job checking on you. Clean rooms, clean facility, TVs in rooms. Warm blankets Update: waiting tim...

😠 Had an appointment for 11 am. Clinician says "you signed in here not at home" and they took a walk in patient ahead of me. There is no option to sign in from home, and I made this appt at this time to get back to work for a meeting. If this is their policy, why make appointments?

😠 My mother came into emergency room of glenbrook hospital in glenview august 4 after immediate care physician suspected stroke symptoms As she arrived and specified she is possibly having or had stroke - was told to sit and wait Wait time turned out 10 hours before being taken to treatment room She a...

😠 If I could give negative stars I would. Don’t waste your time here, go to any other clinic but this one. Absolutely terrible customer service. I had an appointment that was made under my name and not my sons. When I called northshore to switch the names they told me no problem and to show up as they...

😠 I went to NCH Immediate Care Ctr. in Buffalo Grove for an abscessed finger that was very painful, and getting worse. I arrived 1/2 hr before closing time (Sat 6pm), and the waiting room was empty. Before I could barely state what my issue was, the receptionist said they wouldn't be able to see me...

🫤 The appointment and check in process was easy and seamless. Unfortunately, the positive feedback ends there. I made an appointment here because it was a weekend and my GP couldn't see me. First, they couldn't figure out how to enter my insurance and then told me they didn't accept it (I knew they di...

😠 AVOID AVOID AVOID the Northwestern Urgent Care system at all costs. Their billing practices are unethical. Several times we have been charged three times the amount of our copay because unbeknownst to us, we were assigned a provider who is coded as a specialist in the NPI system - there is no way of...

😠 I would avoid this place, no help and rude people. I definitely have been to better immediate care centers where the staff is respectful and take their time to help someone (as it should be). The Doctor was rushed and acted like we were wasting his time and had no knowledge or maybe just didn’t car...

😠 The absolute WORST and unprofessional staff at that hospital. To deny a person five minutes to spend with their dying father is unfathomable. I understand the two visitor policy but when you travel across country and are leaving to go back home exceptions can, and should be made. Then to call secur...

😠 Immediate Care (IT IS NOT) - I beg to differ?!?! 1. There's always 1 person at the front desk. 2. Normally one would go to an IC instead of an ER hoping that you'd actually get attended "immediately" and not wait for 3-4 hours. 3. Apparently, their(NCH) E.R. in Arlington Heights is worst - waiting...

😠 I was given another patients discharge paperwork by Ann . It was handed to me under my doctors note to provide to work to say I had Covid! This is against hippa regulations . I called the office no answer called agian and someone answered at a call center and escalated to put in a call back, because...

😠 I went to get a Covid test at this Immediate Care Center, front desk personnel checked me in at around 330PM, told me to wait in my car because I reported experiencing sore throat. After an hour of waiting in my car in a 95-degree heat and still no call, I decided to come up to follow up on my test...

😠 Waited near 50 minutes with one person ahead of me. Med Assistant seemed less than enthusiastic to be there (watching YouTube videos) while I sit and wait. Terrible customer service and eventually left without being seen! Strange this happened so close to closing time. I'll stick with Northwestern i...

😠 Terrible experience. Pushy, extremely slow and my experience incompetent. The NP didn't listen.( many people told me this place was awful. They were right) I had severe abdominal issues and it was difficult to wait always going to bathroom. Then wanted me to come back in a hour to see ortho. Yes I...